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Smile Hotel Otsu Seta

3.0 star property
Travelers find a peaceful retreat at this Lake Biwa hotel where comfort meets convenience with all the essentials for a memorable Japanese getaway

Choose dates to view prices

Smile Hotel Otsu Seta, near Lake Biwa, offers a peaceful escape. Guests enjoy a satisfying breakfast and WiFi in each room. The property includes practical amenities like luggage storage and meeting facilities.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is AED 90
AED 98 total
21 Jun - 22 Jun

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Desk, laptop workspace, blackout drapes, free WiFi

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Bedrooms, Non Smoking

Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

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About the neighborhood

Otsu is home to Smile Hotel Otsu Seta. Heian Shrine and Yasaka Shrine are notable landmarks, and travelers looking to shop may want to visit Kawaramachi Street and Shijo Street. Biwako Otsukan and Lake Biwa Museum are also worth visiting. Visit our Otsu travel guide
Map
1-3-11, Ogaya, Otsu, Shiga, 520-2144

What's nearby

  • Biwako Quasi-National Park
    Biwako Quasi-National Park
    20 min walk - 1.7 km
  • Aeon Mall Kusatsu
    Aeon Mall Kusatsu
    8 min drive - 5.1 km
  • 京都市四条河原町交��差点の夜の景観。
    Kawaramachi Street
    30 min drive - 22.6 km
  • Takebe Taisha Shrine
    6 min drive - 2.6 km
  • Ogoto Onsen
    26 min drive - 22.6 km

Getting around

  • Seta Station
    2 min walk
  • Keihan Yamashina
    11 min drive
  • Kansai Intl. Airport (KIX)
    89 min drive

Restaurants

  • おととや
    2 min walk
  • 餃子の王将 瀬田店
    1 min walk
  • 麺匠 たに鶏
    4 min walk
  • 鳥貴族 瀬田店
  • 近江牛ホルモン畜産すだく 瀬田店
    2 min walk

About this property

Smile Hotel Otsu Seta

  • Hotel near Lake Biwa
  • Smile Hotel Otsu Seta provides a restaurant and more. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
    • Meeting rooms, a vending machine, and free newspapers
    • A 24-hour front desk
  • Room features
  • All 94 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and shower/tub combinations
    • Flat-screen TVs with satellite channels
    • Refrigerators, heating, and daily housekeeping

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.2 out of 10, Very Good, 531 reviews
The price is AED 168
AED 184 total
28 Jun - 29 Jun
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Otsu Seta pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Smile Hotel Otsu Seta?

As of 18 June 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Otsu Seta on 21 June 2026 start from AED 90, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 800 per night.

What time is check-in at Smile Hotel Otsu Seta?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Smile Hotel Otsu Seta?

Check-out is at 10 AM.

Where is Smile Hotel Otsu Seta located?

Situated in Otsu, this hotel is 1.4 mi (2.3 km) from Aeon Mall Kusatsu and 1.9 mi (3 km) from Lake Biwa. Ishiyamadera Temple is 2.9 mi (4.7 km) away. Seta Station is only a 2-minute walk.

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Reviews

Smile Hotel Otsu Seta Reviews

7.8

Good

7.6

Cleanliness

8.4

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 80 out of 286 reviews
Rating 8 - Good. 114 out of 286 reviews
Rating 6 - Okay. 73 out of 286 reviews
Rating 4 - Poor. 16 out of 286 reviews
Rating 2 - Terrible. 3 out of 286 reviews

Reviews

Verified

8/10 Good

Ella

Liked: Staff & service
a little older and run down but staff were lovely and had a good stay :)
Stayed 4 nights in May 2025
Verified

6/10 Okay

uwe

Liked: Cleanliness, staff & service, amenities
It was fine for two nights, but like all Japanese hotel rooms it’s super small, more suitable for one person as we were 2, and with suitcase we were on top of each other. That being said, at least the room had a window and the room was super clean
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince stores near by and your next to the train station
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

GHAN SHYAM

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024
Verified

4/10 Poor

bisma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best hotel, pictures don’t do justice, the building itself is in poor condition the bed and pillow really uncomfortable. Will not be staying there again and it is too far from tourist attractions.
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Pengkuei

Disliked: Cleanliness, property conditions & facilities
An aging hotel that needs a bit of renovation.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Rex

Liked: Cleanliness
Older hotel pre key card era.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

けんた

Liked: Property conditions & facilities
good
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Nishimura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was old and smell in the toilet.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Gerry

Property is a bit old. All light is off if you removed key, not very convenient at times.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
When I made a
Stayed 1 night in Jun 2025
Verified

8/10 Good

健志

Liked: Staff & service, amenities, property conditions & facilities
素泊まりでお値段的に少々高く感じますが、今の日本の物価高値上げから見て仕方なしかと。部屋に入った瞬間に漂う、おそらく人の体臭のような、もしくは経年染み付いた異臭はいただけませんでしたね。朝に戴こうと思っていたロビーのコーヒーが使えなかったのも残念でした。従業員の接客ば心地良かったのです。
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

YOUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていたより、部屋が広くてきれいでした。 コーヒーなども宿泊当日は飲み放題で良かったです。 駅前で部屋が3階だったので夜中に外で騒いでいる声が少し気になりましたが、眠れないほどではなかったです。 また機会があったらリピートしたいです。
Stayed 1 night in May 2026
Verified

6/10 Okay

ジュンイチ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
駐車場利用する時は事前に調べてから行ったほうがいいと感じました。
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

yoshio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔できれいでした
Stayed 1 night in Apr 2026
Verified

6/10 Okay

しげお

Liked: Cleanliness
朝食メニュー少なかった
Stayed 1 night in Mar 2026
Verified

6/10 Okay

YASUNORI

Liked: Cleanliness, staff & service
駅近でコンビニも近くにあって便利。ひとつ困ったのは寝巻きがなかったこと。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

MISUZU

その日、雨降り始めてしまい傘がないが、駅からホテルまでのルートが駅から歩道の上には屋根があり、助かりました。ホテルまであと30Mくらいまで屋根なしでもパッと行けます。 部屋にはツイン部屋にもかかわらず、スーツケース開くものが１つしかなく、残念。（ほとんどホテルがそうだよね💧）
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ayako

静かできれいでした！
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

SHINOBU

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方の対応がとても親切で良かった
Stayed 1 night in Dec 2025
Verified

8/10 Good

AKIRA

いつもお世話になり大変便利で良いホテルです。
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MAIKO

Liked: Cleanliness, staff & service, amenities
フロントの女性方が丁寧に、とても明るく対応くださいました。 質の良い接客で、大変満足しています。
Stayed 1 night in Dec 2025
Verified

8/10 Good

NANAMI

Liked: Cleanliness, staff & service, amenities
客室も広く、清掃も行き届いていて、シーツ交換も完璧でした。駅も徒歩１分。素晴らしい環境、施設です。
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

TAKAHIDE

Disliked: Cleanliness, amenities, property conditions & facilities
スタッフの対応は良いですが、建物と設備に対し宿泊料が見合っていません。 混み合っているのは分かりますが、あまりにも足下をみています。
Stayed 2 nights in Nov 2025