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Hampton Inn & Suites Ottawa West

2.5 star property
Travelers enjoy a hearty breakfast buffet each morning before swimming in the indoor pool. The attentive staff ensures every detail of their stay runs smoothly.

Choose dates to view prices

Hampton Inn & Suites Ottawa West offers modern comfort and genuine hospitality. Enjoy a free breakfast buffet, gym, business center, indoor pool, and on-site electric car charging station.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is AED 474
AED 568 total
includes taxes & fees
15 Jun - 16 Jun

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Exterior
Holiday Inn Express & Suites Ottawa West - Nepean by IHG
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  • Pet friendly
  • Parking included
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includes taxes & fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hampton Inn & Suites Ottawa West have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hampton Inn & Suites Ottawa West?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Ottawa West on 15 June 2026 start from AED 474, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Ottawa West pet-friendly?

Yes, Hampton Inn & Suites Ottawa West allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of CAD 84.75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hampton Inn & Suites Ottawa West?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hampton Inn & Suites Ottawa West?

Check-out is at 11:00 AM.

Where is Hampton Inn & Suites Ottawa West located?

Located in Nepean, this hotel is 1.6 mi (2.6 km) from Walter Baker Sports Centre and 2.4 mi (3.9 km) from Chapman Mills Marketplace. Prime Minister's House & Rideau Hall and Rideau Canal are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 684 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 26 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

Reviews

Verified

10/10 Excellent

Leanne

I always love staying here. It’s close to Ottawa, just a few minutes away. The breakfast is good and has a great selection. The property is well maintained. Parking is good as well. There are both front and back entrances which is great if you park at the back. Staff are always pleasant and responsive.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Tarek

Very clean and delicious breakfast
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

lj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff, clean hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean room and facilities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m a repeat visitor. The staff are very friendly. It’s a little home away from home for me now. Much appreciated.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and friendly check-in. Hotel was was clean and room was updated and comfortable.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gino

Liked: Cleanliness
Found a few lady bugs in room. Besides that good. Staff was friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mandana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. The rooms were very clean and everything was new.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Catherine Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is set away from the hustle and bustle but still very close to restaurants and shopping. Our granddaughters loved the heated pool. The breakfast offers a good selection. It is also in a very spacious room so it does not feel crowded. Our room was a good size and with a microwave and fridge snacks and quick meals are possible. We plan to return next time in Ottawa.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room exceeded our expectations and the staff were approchable, friendly and informative. The breakfast was a greatway to start the day. Having coffee, tea and hot chocolate was also appreciated and a nice touch.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vlad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms. New bathroom. Excellent amenities.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

clark

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, clean room, quiet, swimming pool,
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Clean room, comfortable bed, super quiet, considerate staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly & the room was sparkling.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and comfortable room. Ample parking. Would book again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Excellent service especially from staff as main desk
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
One of the nicest hotels I have ever been to. Very clean and desk employee was very welcoming. Excellent customer service. The pool area was very nice and clean as well.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Darlene

Liked: Cleanliness
Pros: • Fantastic continental breakfast. Cons: • Most pillows completely flat and uneven, with the odd one being fluffy. • Loud party below my pregnant daughter’s room despite my prior request for quiet accommodations; night staff couldn’t move her. • Difficult parking due to the weekend event, challenging for my seven-months-pregnant daughter.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was spotless. The room very comfortably. Ryan checked us in and was very friendly. Excellent breakfast as well.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

KERRY

Liked: Cleanliness, amenities, property conditions & facilities
We were in town for a family funeral. Ryan and his team went above and beyond to make our stay as pleasant as possible. Extremely attentive and compassionate service. Will come back again. The room was quiet, very clean, efficiently furnished, and the breakfast buffet was superb.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
room was clean and great. staff were very friendly and helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
clean room, easy check in
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Soroosh

Liked: Cleanliness
Great place super clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
yes staff good, room clean no concerns
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
clean room, courteous staff
Stayed 2 nights in Oct 2025