"They claim it is “under repair” but nothing was being worked on. The staff was hard to understand. Rooms were subpar, patches, knicks dents"

"I booked this hotel based on the positive reviews, but unfortunately my experience was very disappointing. I checked in on a Monday and had an extremely difficult time getting my room cleaned. Every day there was a different excuse. On Wednesday morning, I called and specifically requested housekeeping. When we returned to the hotel around 4:00 p.m., our room had still not been cleaned. On Thursday, I called again requesting housekeeping. We came back around 12:00 p.m., and once again the...

"Quiet rooms even with the train and airplanes passing through. We stayed in the separated building which was only a few steps away from the main building where breakfast was served. Room was clean, spacious and had everything we needed. Breakfast was varied with lots to choose from. Staffing was helpful and cordial. Will definitely stay in my list for next time we visit San Francisco."

"Muy sucia la habitacion, los baños, el lavabo, todo sucio, no me gustó para nada, fue una mala experiencia."