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Aryaduta Palembang

4.0 star property
Family-friendly hotel with a full-service spa connected to a shopping center in Palembang

Choose dates to view prices

Aryaduta Palembang creates a quiet retreat just steps from Palembang Indah Mall. Travelers rejuvenate with soothing aromatherapy sessions, sample global flavors at The Kitchen restaurant, and refresh themselves with a dip in the outdoor swimming pool.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Pool
  • Bar
  • Gym
  • Room service
The current price is AED 122
AED 151 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Ceiling fan
Private bathroom
Bathrobes
Hair dryer
Free bottled water
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

View all photos for ARYA CLUB STUDIO

ARYA CLUB STUDIO | Minibar, in-room safe, desk, free WiFi

ARYA CLUB STUDIO

Highlights

Air conditioning
Executive Lounge
Free cribs/infant beds
LCD TV
Pillow menu
Separate bedroom
Ceiling fan
Hair dryer
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for ARYA CLUB

ARYA CLUB | Minibar, in-room safe, desk, free WiFi

ARYA CLUB

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Hair dryer
Bathrobes
Free bottled water
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for ARYA CLUB PREMIER

ARYA CLUB PREMIER | Minibar, in-room safe, desk, free WiFi

ARYA CLUB PREMIER

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Ceiling fan
Hair dryer
Bathrobes
Free bottled water
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, free WiFi

Executive Suite

Highlights

Air conditioning
Club Lounge
Free cribs/infant beds
LCD TV
Ceiling fan
Hair dryer
Private bathroom
Separate bathtub and shower
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for ARYADUTA SUITE

ARYADUTA SUITE | Minibar, in-room safe, desk, free WiFi

ARYADUTA SUITE

Highlights

Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
  • 92 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2

Arya Club Studio Room

  • Sleeps 2

Arya Club Room

  • Sleeps 2

Arya Club Premier Room

  • Sleeps 2

Executive Suite

  • Sleeps 2

Aryaduta Suite

  • Sleeps 2

About the neighborhood

Map
Jl. POM IX, Palembang Square, Palembang, South Sumatra, 30137

What's nearby

  • Palembang Square Mall - 5 min walk - 0.5 km
  • Jakabaring Stadium - 7 min walk - 0.6 km
  • Palembang Indah Mall - 3 min drive - 2.2 km
  • Great Mosque of Palembang - 4 min drive - 2.9 km
  • Ampera Bridge - 4 min drive - 4.4 km

Getting around

  • Bumi Sriwijaya LRT Station - 9 min walk
  • Cinde LRT Station - 10 min drive
  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 26 min drive

Restaurants

  • ‪J.Co Donuts & Coffee - ‬2 min walk
  • ‪Brasserie Bakery & Resto - ‬2 min walk
  • ‪Bakso Malang Kampus - ‬2 min walk
  • ‪Happy Puppy - ‬3 min walk
  • ‪The Kitchen - ‬2 min walk

About this property

Aryaduta Palembang

Upscale family-friendly hotel near Palembang Square Mall
Located close to Palembang Indah Mall and Ampera Bridge, Aryaduta Palembang provides an airport shuttle, a terrace, and a garden. Indulge in a massage, a body treatment, and aromatherapy at the onsite spa. The on-site international cuisine restaurant, The Kitchen, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 3 bars.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a banquet hall
  • Tour/ticket assistance, a 24-hour front desk, and multilingual staff
  • A front-desk safe, a ballroom, and concierge services
Room features
All 169 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • LCD TVs with DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Similar properties

Outdoor pool
Beston Hotel Palembang
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  • Free WiFi
  • Restaurant
7.4 out of 10, Good, 3 reviews
Beston Hotel Palembang

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • RJs Sports Bar and Grill
  • The Kitchen
  • The Lounge
  • The Pool Cafe

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 22,723 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 250000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Rollaway bed fee: IDR 250000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Aryaduta Palembang
Hotel Aryaduta Palembang
The Aryaduta Hotel And Convention Center Palembang
Aryaduta Palembang Hotel
Aryaduta Palembang Hotel
Aryaduta Palembang Palembang
Aryaduta Palembang Hotel Palembang

Frequently asked questions

Does Aryaduta Palembang have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aryaduta Palembang pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Aryaduta Palembang doesn't offer parking.

What time is check-in at Aryaduta Palembang?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Aryaduta Palembang?

Check-out is at noon.

Does Aryaduta Palembang provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is Aryaduta Palembang located?

This family-friendly hotel is located in the city center, within 1 mi (2 km) of Palembang Square Mall and Palembang Indah Mall. Ampera Bridge is 2.2 mi (3.5 km) away. Bumi Sriwijaya LRT Station is 9 minutes by foot and Dishub LRT Station is 13 minutes.

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Aryaduta Palembang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 43 reviews
Rating 8 - Good. 19 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 0 out of 43 reviews
Rating 2 - Terrible. 1 out of 43 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stiawan

Liked: Staff & service
Central
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom need an ugrade
Stayed 3 nights in May 2024

8/10 Good

bob

Liked: Staff & service
Overall we were satisfied with the stay. The staff were all very accommodating and friendly. The breakfast buffet was great and other meals were good also. We liked being able to walk 5 minutes to Icon shopping mall for a few items we needed. Only negatives were the rooms need some updating. Primarily the bathrooms. Some renovations was being done on a garden area directly outside our room that involved jackhammering all day long. Annoying but I understand that is part of improving the property.
Stayed 3 nights in May 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

최악의 인도네시아 호텔 이었다.

너무 오래된 호텔이고, 노보텔 팔렘방에서만 묵다가 지겨워서 바꿨는데, 큰실수 였어요. 하수구 시궁창 냄새와 구석구석 너무 더러워요. 냄새때문에 향기 스프레이를 잔뜩 뿌려두는데, 냄새에 섞여서 구역질 납니다. 바퀴벌레는 매일 봤어요..진짜 너무 스트레스 받았습니다. 직원도 모두 친절하고 레스토랑 음식의 경우 주문해 먹는것은 맛있습니다. 조식은 한번 먹고 너무 맛없어서 안먹었어요.
Stayed 5 nights in May 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable stay, reasonable comfort.

Help staff, a bit slow for early breakfast, but friendly and helpful. location near to shopping center was useful, but off major roads, so fairly quiet. Also the local mosque call to prayers at 4:15 was very quiet and could not be heard if the low background hum Air Con was used in the room. Furnishings a little tired but comfortable bed. Shower was over the bath and water went outside of curtain, Very hard to shower in a more controlled fashion. Rooms were large, hotel seems to attract families at weekends as kids stay for free. Walkable to my work location in M Hoesin Hospital.
Stayed 6 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

polite staffs/yumm breakfast spread

The staffs were very polite and respectful which is typical of Palembang culture..Breakfast spread is one of the best we ever had.
Stayed 4 nights in Feb 2020

8/10 Good

Ferry Prasetyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelnya cukup bagus, makanan ok
Stayed 1 night in Feb 2020

8/10 Good

yt, Tokyo

Liked: Cleanliness, staff & service, amenities
Almost services and facilities are well excepted for the connection of internet. Hope this trouble was only my staying room. But staffs are very warmly and kindly characters. Thanks.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, but lift maybe need to improve. Waiting time for the lift is quite long.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店旁就有兩個購物Mall，不用塞車走路就到很方便！飯店服務品質很好 非常推薦
Stayed 1 night in May 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service in the center of the city

The location is inside of a shopping complex, you can find everything within a walking distance. Their service quality was really great, we got an upgrade since they ran out of our type of room. This is an old hotel, you can see from the furniture but still well maintained. The room is clean, fluffy pillow, very helpful staff. Quite a pleasant to stay here.
Stayed 2 nights in Feb 2019

6/10 Okay

Chan hwee Michael

Liked: Staff & service
Disliked: Property conditions & facilities

C H

If they classify as 4 star. Why no Black Out curtain. Toilet too small w little maintenance.
Stayed 3 nights in Jan 2019

10/10 Excellent

A RASID, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Only Hotel Ask Feedback From Guest On The Spot

It was my second stay in 2018. I had no regret coming back. Location of hotel was good which was just beside the Palembang Square Mall, Carrefour and Matahari. In fact as a solo traveller with a medium size bag I took the LRT from the Stasiun Bandara(airport) Sultan Mahmud Badaruddin II to the Stasiun Bumi Sriwijaya which cost IDR10,000. From Stasiun Bumi Sriwijaya to Aryaduta Hotel is about 8-10 mins walk. Check in and check out was brisk. Room was big and clean. Wifi was good. Buffet breakfast was aplenty with international and local menus. Staffs were friendly and helpful. I would like compliment Md Cindy for her extra mile effort assisting me to buy some local dry packet delicacies from the Kitchen Restaurant.I believe this is the only hotel which I had stayed and few staffs were tasked to ask feedback from the guests on the spot in order for them to improve and to rectify any issues promptly whilst the guest are still staying in the hotel.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfactory

Good for business trip

8/10 Good

Rainer

Liked: Cleanliness, staff & service, room comfort

I can recommend to book there

Outstanding service and great food in the restaurant. Room relativly simple and came into it's years - mildew in face joints in bathroom. Furniture already in its years, but fine. One can not compare the aprearance of hotels in big metropolis or Europe, but for local levels great. Staff, service and customer orientation ***** Public areas **** Room *** I think it is hard to evaluate. Please understand that my evaluation mixed with a spoilded international traveller, seeing at the same time that the city has still a lot of potential for further developments. Place is great for Palembang - but can not compete on international levels.

8/10 Good

Verified traveler

Liked: Staff & service

ロケーションが良い

パレンバンのホテルで比較すると上位に位置しますし、場所が良くて快適でした。次回も選択肢の中にあります。

10/10 Excellent

Lay San

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location, next to Palembang Square and within walking distance of Palembang Icon. Friendly service staff who managed to cater to all our requests, including adjoining rooms.

6/10 Okay

Han Nan

Liked: Staff & service
Disliked: Property conditions & facilities

Strategic location

The hotel is old. Other than that it is very strategic and service is good.

10/10 Excellent

Akhmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyaman dan Lengkap!

Fasilitas lengkap. harga sesuai sekali dengan fasilitasnya.

10/10 Excellent

Harry, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Simply put, We have found this hotel is an excellent hotel with negative feedback worth mentioning.

8/10 Good

Meyvica, New jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel if u love salty food

This hotel is in the same complex as the mall with several restaurants too outside. The room was okay, got free wifi also free breakfast (eventho we dont know because no one yold us before). The room design quite old. The only thing i complain about this hotel is...the food. My mom told me that the food sucks when she was attending someone's wedding party. I didn't believe it at first, until we found out on our dinner. It was a family reunion, coincidentally (or every night? Not sure) was a all you can eat buffet For IDR 100000. The selection not so many also not that interesting. She was right, the food way too salty. I normaly not that picky over food, but this is beyond acceptable. Its a well known hotel, how come they have salty food??

6/10 Okay

Verified traveler

Liked: Staff & service
Keskitason hotelli Indonesiassa. Yöpymiseen OK. Palveluja lähellä. Kaksi ostoskeskusta ja lääkäri.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel dekat pusat perbelanjaan yang okeh

Bagus, cuman kecekatan dan keramahan salah satu reseptionis kurang

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

thank you aryaduta palembang

thankyou aryaduta! keep on the good work capt.firdaus alma

8/10 Good

Hans-Ullrich, Bodensee

Liked: Cleanliness, staff & service

Stopp - Over o.k.

als Stopp o.k. gutes Frühstück