Puro Oasis Urban Hotel

4.0 star property
Boutique Palma de Mallorca hotel connected to a shopping center, steps from Passeig del Born

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Photo gallery for Puro Oasis Urban Hotel

Beach nearby, white sand, beach bar
Interior detail
Marina
Interior
Joy-Junior suite | Minibar, in-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Room service
  • 24/7 front desk
The current price is AED 793
AED 900 total
includes taxes & fees
8 Jul - 9 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

Mandala-Double premium

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Flow- Double Standard

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hair dryer
Bathrobes
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Mediterranean- Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hair dryer
Bathrobes
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Purobeach-Superior Suite

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Hair dryer
  • 55 sq m
  • Sleeps 2
  • 1 Large Twin Bed and 1 Twin Sofa Bed

Oasis-Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
HDTV
Separate bedroom
Hair dryer
Bathrobes
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed OR 2 Twin Beds and 1 Twin Murphy Bed

Joy-Junior suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Separate bedroom
Hair dryer
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Flow-Single Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hair dryer
Bathrobes
Private bathroom
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Carrer de Montenegro, 10, Centre, Palma de Mallorca, Mallorca, 07012

What's nearby

  • Passeig del Born - 2 min walk - 0.2 km
  • Cathedral of Santa Maria of Palma - 5 min walk - 0.4 km
  • Plaza Mayor de Palma - 8 min walk - 0.7 km
  • Porto Pi Centro Comercial - 5 min drive - 3.2 km
  • Port of Palma de Mallorca - 6 min drive - 3.6 km

Getting around

  • Marratxi Pont d Inca Station - 9 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 25 min drive

Restaurants

  • ‪Maura - ‬2 min walk
  • ‪Ombu - ‬2 min walk
  • ‪Bar Coto - ‬2 min walk
  • ‪De Tokio a Lima - ‬2 min walk
  • ‪Bar Abaco - ‬1 min walk

About this property

Puro Oasis Urban Hotel

Upscale boutique hotel near Passeig del Born
Located close to Lonja de Palma de Mallorca and Cathedral of Santa Maria of Palma, Puro Oasis Urban Hotel provides a beach bar, a rooftop terrace, and an art gallery on site. Indulge in a manicure/pedicure, a body scrub, and aromatherapy at Puro Spa, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • Continental breakfast (surcharge), bike rentals, and airport pick-up service (surcharge)
  • Multilingual staff, meeting rooms, and wedding services
  • Massage treatment rooms, smoke-free premises, and a porter/bellhop
  • Guest reviews give top marks for the helpful staff
Room features
All 51 individually furnished rooms have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 52-inch HDTVs with premium channels
  • Daily housekeeping and phones

Languages

Dutch, English, French, German, Polish, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 17 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Full-service spa
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 52-inch LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in after 11:00 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 17 per person
  • Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in after 11:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Puro
PuroHotel Palma Hotel
Puro Hotel Palma de Mallorca
Puro Palma de Mallorca
Puro Hotel Palma De Mallorca, Majorca
Puro Hotel Palma De Mallorca Majorca
PuroHotel Palma Palma de Mallorca
Purohotel Palma
Puro Oasis Urban Hotel Hotel
Puro Oasis Urban Hotel Palma de Mallorca
Puro Oasis Urban Hotel Hotel Palma de Mallorca

Frequently asked questions

Is Puro Oasis Urban Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Puro Oasis Urban Hotel?

This property doesn't offer parking.

What time is check-in at Puro Oasis Urban Hotel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours, for a fee.

What time is check-out at Puro Oasis Urban Hotel?

Check-out is at noon.

Does Puro Oasis Urban Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of EUR 80 per vehicle applies.

Where is Puro Oasis Urban Hotel located?

Located in Palma de Mallorca Old Town, this spa hotel is steps from Passeig del Born and Lonja de Palma de Mallorca. Cathedral of Santa Maria of Palma and Porto Pi Centro Comercial are also within 3 mi (5 km). Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.

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Puro Oasis Urban Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 791 reviews
Rating 8 - Good. 262 out of 791 reviews
Rating 6 - Okay. 74 out of 791 reviews
Rating 4 - Poor. 21 out of 791 reviews
Rating 2 - Terrible. 10 out of 791 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

This is a Gem, the location is incredible to immerse into Mallorca downtown vibe and scene, the staff increible, the details and decor very well curated, rooms are comfy and complete, this is basically a 5 stars experience.
Stayed 3 nights in Mar 2025

10/10

Relaxing pleasant stay
Stayed 2 nights in Jul 2024

8/10

Very good location
Stayed 4 nights in Aug 2024

10/10

We've stayed here several times in the past and are very happy with it. Location is great, hotel staff are very friendly and helpful, rooms are modern and bright and the breakfast buffet is excellent!
Stayed 1 night in Jun 2024

10/10

Great central hotel - very attentive staff - beautiful city - loved every minute (and appreiated the air-con due to the outside temperature!!)
Stayed 3 nights in Aug 2024

10/10

We love The Puro - we stay there each time we're in Palma. The rooms are cozy, but beautiful, the beds are so comfortable, and the breakfast is delicious. Every staff member makes you feel welcome and that your every care/ concern will be taken care of. Highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10

Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
Stayed 3 nights in Oct 2024

10/10

The location of this hotel is perfect. There was a great selection available at breakfast to start your day. The rooptop loungers was an added bonus, somewhere to relax after a long day of sightseeing and eating :-) I would most definitely stay here again.
Stayed 3 nights in Jun 2024

10/10

Great hotel, great room, great facilities and great personnel. Very recommendable!
Stayed 1 night in Apr 2024

10/10

Excellent customer service and good facilities with nicely appointed rooms
Stayed 3 nights in Jul 2022

10/10

super service staff, makes for an amazing stress free vacation, Staff are super helpful
Stayed 4 nights in Jul 2022

10/10

Amazing last minute reservation. Beautiful attendant and wonderful complimentary breakfast
Stayed 1 night in May 2024

10/10

Great hotel, would love to return. Staff were perfect.
Stayed 1 night in Sep 2023

10/10

Loved this hotel - superb placed midttown Palma and a super friendly staff. We will love to come back🌞👍
Stayed 4 nights in Oct 2022

10/10

Attentive and accommodating staff
Stayed 2 nights in Apr 2024

10/10

The property is beautiful ( actually 2 hotels which share facilities). Staff lovely, definitely worth including breakfast and definitely worth getting a larger room. We had a 18ms room and was lovely but small and windows only gave natural light, no view. So if you wish to relax in your room and a view is important choose one of the larger rooms budget allowing
Stayed 4 nights in Sep 2024

10/10

The friendly staff was above any expectations. Service, location, we fall in love with it.
Stayed 9 nights in Nov 2023

10/10

Big and beautiful renovated rooms with large bed and winter balcon top. Breakfast muy delicious, rico and with plenty variety.
Stayed 6 nights in Mar 2023

8/10

Helpful front desk and clean nice room. Great breakfast (but terrible service at it.)
Stayed 3 nights in Sep 2023

10/10

Stylish hotel in central Palma, with helpful friendly staff. Lovely clean rooms but also nice spaces around the hotel to relax in - including the rooftop space. The breakfast buffet was amazing, with lots of variety and changes every day. Plenty of interesting places to go in the area (including to eat and drink). Would definitely recommend.
Stayed 7 nights in Sep 2023

8/10

Service was fantastic! As was the breakfast……. But the hotel is a little tired and noisy and the roof terrace disappointing ….. good location and the beach clubs were fun but expensive…..
Stayed 3 nights in Jul 2022

8/10

All in all everything was very good. The room service was ok and it was a pity, that the lounge furniture upholstery was either not set up or wet. The whirlpool was cold.
Stayed 3 nights in Oct 2023

4/10

Assigned the worst possible room on arrival which was in the basement and with a steep staircase further down to bathroom. It was dark and dangerous with the steep steps, with the only window facing the restaurant. The pool pictured prominently in advertising is at a completely different location at a significant additional fee based on availability. Spa facilities (not services) need to be booked in advance which no one tells you about. Breakfast was good. Location is good too. Extremely disappointed by room and communication.
Stayed 1 night in Jun 2024

10/10

The Absolute best!! They will happily watch your bags before checkin and after checkout. Customer service was excellent. Jimena was FABULOUS!! She checked us in, set us up with the Puro hotel on the WhatsApp, gave us fabulous recommendations on where to go and what to eat in La Palma and absolutely went out of her way to make our time at the hotel AND the city incredible. I can’t say enough about her or the hotel. The hotel itself is beautiful, the mattress was incredibly comfortable, and the bathroom was beautiful. I enjoyed soaking away the day in our rooms tub. Recommendation if you are planning on using the soaking tub - go to the LUSH down the street and purchase some bath salts! Also - the breakfast! Absolutely incredible. It’s all delicious and high quality. Breakfast is buffet style - which my husband and I loved. We had the best nights sleep and by far the best breakfast at Puro! I would HIGHLY recommend to anyone staying in La Palma. We would love to stay at this hotel again and will plan our next trip to Mallorca accordingly so that we can stay here. Just book! You’ll love it. Enjoying your trip!
Stayed 1 night in Aug 2024

6/10

It is not a bad hotel but it certainly doesn’t live up to the images on various booking sites as a luxury hotel. The location is amazing which is what you are paying for, but the hotel itself is actually quite tired looking and in need of a bit of love and repairs. The hairdryer was barely working, the toilet flush was broken, the room was a bit dusty in places, no full length mirror or anywhere to hang dresses and we were not informed that water was complimentary as it states 5 euros on the mini bar menu. Neither did we realise until the last day that you could order cooked breakfast which was supposedly all included. The Puro beach clubs they eagerly promote has a minimum spend of £90/couple incl sun beds although the shuttle there is free if you book in advance. Most staff were very friendly which helped even if they didn’t give us all or correct information about things. I am very glad we didn’t pay for the most expensive rooms as then we would have been even more disappointed. I would recommend it for the location but personally we would probably not go back.
Stayed 4 nights in May 2023