6/10 مقبول
mariana f.
13 مايو 2025
عناصر لم تنل الإعجاب: النظافة
Not what we expected
We stayed at this property first week of May 2025. The house itself was very nice and beautifully decorated, and the location is execllent- right across the street from the beach, which was a big plus.However, there were a few issues that impacted our experinece. Directly in front of the house is an abandoned building, and a homeless woman living across the street during our stay. While this didn't cause ant direct problems, it's something to be aware of. Upon arrival, we found approximately 15 piles of dog waste in the backyard. While Romy did offer to send someone to clean it the next day, I had to take care of it myself immediately due to having young children and a small grandaughter with us. The pool temperature was inconsistent - first too cold then too hot. Additionally, the jets in the hot tibe did not function at all during our stay, which was disappointing. A 7.5% refund was given to me for the inconvenience caused by the pool temperature issues, which I appreciated. The fan in the bunk bed bedroom worked on and off, making it difficult to keep the room confortable. The manager was aware of the issue.Communication throughout the stay was lacking. I was also told 10 to 12 beach chairs were available, but only 4 to 6 were on site with 2 being partially broken. Overall, while the house and location had a lot of potential, these issues made the stay less enjoyable than we hoped and payed for. However,
mariana f.
أقام 5 ليالٍ في شهر مايو عام 2025