"The staff were awesome well trained and we saw why because the head ( hotel manager) and other managers were immaculate and made our stay superb during hurricane Melissa."

"We had a great stay despite hurricane Melissa and wish to commend the staff and management for their response and attention to guests' needs and services during and after the hurricane. We met many outstanding and caring staff and hope hotel will be able to retain them once it reopens. We are also grateful for the complimentary days post hurricane and all the efforts to facilitate our safe return to our respective homes. Prior to the hurricane, we were pleasantly surprised with upgraded...

"There were panhandlers outside the resort entrance, which made coming and going a little uncomfortable. It didn’t feel unsafe, but it definitely took away from the overall resort experience. I wish the property managed that area a bit better for guests."

"It was great"

"I stayed here during the recent category 5 hurricane Melissa the staff was amazing under difficult circumstances they kept us safe, kept us fed, kept us calm... thank you to everybody that works at this amazing hotel "

"My best kept secret, home away from home! "

"From i stepped in the hotel, the staff was excellent. The property is very clean. I would go back, and will also recommend it as well "

"Staff was very friendly "