4/10
Really disappointed to be told that the pool was out of use for our stay as a function was happening. Surely the hotel is being paid to hold that function while no notice/discount/upgrade was offered for the lack of amenity. We specifically chose this hotel as we had children that wanted to use the pool.
Also my husband asked for a coffee in the lounge/bar area and was met with the response don’t you have it in your room. He replied he did not like it (room coffee was undrinkable!) she begrudgingly said she could do it but no decaf.
Lame service and amenities.
Katy
أقام ليلة واحدة (1) في شهر أبريل عام 2025