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Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel with free breakfast, near Island at Pigeon Forge

Choose dates to view prices

Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Free daily full breakfast
Microwave, coffee/tea maker
Reception
Exterior
Surestay Plus By Best Western Pigeon Forge offers a refreshed retreat amid scenic surroundings. Guests enjoy amenities like laundry facilities, public WiFi, a 24-hour business center, and a vending machine. Attentive staff assist with access to the nearby LeConte Center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is AED 209
AED 235 total
includes taxes & fees
30 Oct - 31 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(49 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(42 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.8 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized refrigerator/freezer
Flat-screen TV
Renovated in 2023
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.6 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Renovated in 2023
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Renovated in 2023
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Dolly Parton's Stampede Dinner Attraction - 2 min drive - 1.8 km
  • Island at Pigeon Forge - 3 min drive - 2.4 km
  • Titanic Museum - 5 min drive - 4.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪JT Hannah's Kitchen - ‬3 min walk
  • ‪Golden Corral - ‬17 min walk
  • ‪Reagan's House of Pancakes - ‬16 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Hotel remodeled in 2023 and located near LeConte Center at Pigeon Forge
Close to Island at Pigeon Forge, Surestay Plus By Best Western Pigeon Forge provides amenities like free full breakfast and a 24-hour business center. Guests can connect to free WiFi in public areas.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 65 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and WiFi. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Microwaves, coffee/tea makers, and heating

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The price is AED 246
AED 276 total
includes taxes & fees
5 Nov - 6 Nov
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (24 inches high)
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1984
  • Renovated entire property - July 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Is Surestay Plus By Best Western Pigeon Forge pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per day.

How much is parking at Surestay Plus By Best Western Pigeon Forge?

Self parking is free at this property.

What time is check-in at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. After-hours check-in is not available.

What time is check-out at Surestay Plus By Best Western Pigeon Forge?

Check-out is at 11:00 AM.

Where is Surestay Plus By Best Western Pigeon Forge located?

Located in Downtown Pigeon Forge, this hotel is within a 15-minute walk of Pigeon Forge Factory Outlet Mall and LeConte Center at Pigeon Forge. Titanic Museum and Dollywood are also within 3 mi (5 km).

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 521 out of 999 reviews
Rating 8 - Good. 255 out of 999 reviews
Rating 6 - Okay. 118 out of 999 reviews
Rating 4 - Poor. 50 out of 999 reviews
Rating 2 - Terrible. 55 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly! Breakfast was good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and updated. Great breakfast!!!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Vito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent the room was magnificent the staff was wonderful.
Stayed 2 nights in Sep 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 2 nights in Aug 2025

8/10 Good

Benjamin

Close to the strip and easy access to atractions
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, bed was comfortable, and it had everything we needed. The shower was large, and we had plenty of hot water. The room had a coffee maker, fridge and microwave. I would stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place
Stayed 1 night in Sep 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked just about everything!
Stayed 2 nights in Sep 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable beds, happy to see bedbug encasing on mattress for extra protection.
Stayed 1 night in Sep 2025

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
They have a great breakfast, waffles, eggs and biscuits and sausage, gravy plus many other things. Coffee all the time.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kenia

Liked: Cleanliness, property conditions & facilities
Was very affordable and nice.
Stayed 1 night in Aug 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location. Place was pretty clean and bed were so comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surestay Pigeon Forge was our first time there. We visit Gatlingburg annually every year for six years now and decided Surestay at the last minute. It obviously has been renovated recently and job well done. The staff was very friendly and welcoming. The room was comfortable and convenient. Walking distance to shopping, eateries and entertainment. Thanks for the great stay. John & Robin.
Stayed 2 nights in Sep 2025

6/10 Okay

ollie

Rm was like picture and was all i needed for the price and location surrounding areas needed to visit so had no problem just limited inconvenience setting behind bigger hotel kinda boxed in backside main strip
Stayed 1 night in Sep 2025

8/10 Good

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay for the price
Stayed 1 night in Jul 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and property was quiet and clean.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating, room was extremely clean and updated with very modern amenities. Beds were comfortable. Hotel was in a very convenient location with very minimal road noise. Overall great experience
Stayed 2 nights in Aug 2025

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
It met our needs. Was clean. Only negative was around 5 Am a garbage truck made a lot of noise.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions. Good room for the price
Stayed 4 nights in Aug 2025

8/10 Good

Johntel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, staff was nice, breakfast was ok. Room had a weird smell but bought some spray and all was well.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was polite and friendly. The bed was very comfortable. Room was very clean and fresh. Easy access to property walkable to all our destinations. Very enjoyable stay. Will stay here on future visit to Pigeon Forge.
Stayed 3 nights in Aug 2025

4/10 Poor

Mary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed was dirty, refrigerator had previous guest groceries still in it.
Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable room.
Stayed 2 nights in Jun 2025

6/10 Okay

Gina

Disliked: Staff & service, amenities
Moldy shower, housekeeping left clean towels emptied trash 2 of 4 day stay.
Stayed 4 nights in Sep 2025

10/10 Excellent

Pratikkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Great place! Spacious rooms, clean, with large fridge, microwave and an indu
Stayed 1 night in Jul 2025