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Hotel Elephant Park

3.0 star property
Hotel in Pinnawala with a 24-hour front desk and a restaurant

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Hotel Elephant Park, just outside the city, offers a vibrant getaway with a garden playground kids love. The on-site restaurant serves creative fusion cuisine, and practical amenities like laundry facilities and free WiFi help guests relax in comfort after exploring.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for DELUXE ROOM WITH BALCONY AND GARDEN VIEW

Free WiFi

DELUXE ROOM WITH BALCONY AND GARDEN VIEW

Highlights

Balcony
Air conditioning
Refrigerator
TV
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Triple Room)

Free WiFi

Deluxe Room (Triple Room)

Highlights

Air conditioning
Refrigerator
TV
Private bathroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room, Balcony, Lake View

Free WiFi

Superior Room, Balcony, Lake View

Highlights

Balcony
Air conditioning
Refrigerator
TV
Private bathroom
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Balcony, Garden View

Free WiFi

Superior Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Refrigerator
TV
Private bathroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms, River View

Free WiFi

Suite, 2 Bedrooms, River View

Highlights

Air conditioning
Refrigerator
TV
2 bedrooms
Private bathroom
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Room with Balcony- River View

Deluxe Room with Balcony- River View | Free WiFi

Deluxe Room with Balcony- River View

Highlights

Balcony
Air conditioning
Refrigerator
TV
Day bed
Private bathroom
  • River view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Map
Hotel Elephant Park, Rambukkana, 71100

What's nearby

  • Pinnawala Elephant Orphanage - 2 min walk - 0.2 km
  • Pinnawala Zoo - 10 min walk - 0.9 km
  • Royal Botanical Garden - 46 min drive - 36.8 km
  • Kandy Lake - 50 min drive - 42.5 km
  • Temple of the Tooth - 51 min drive - 42.9 km

Getting around

  • Kandy Railway Station - 44 min drive
  • Bandaranaike Intl. Airport (CMB) - 132 min drive

Restaurants

  • ‪Kfc - ‬18 min drive
  • ‪Cafe 70 - ‬18 min drive
  • ‪Kopi Ceylon Coffee - ‬8 min drive
  • ‪Paradise Of Food - ‬2 min walk
  • ‪Ambasewana Hotel - ‬13 min drive

About this property

Hotel Elephant Park

Property highlights
Consider a stay at Hotel Elephant Park and take advantage of a terrace, a garden, and a playground. Be sure to enjoy a meal at the on-site Fusion cuisine restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Breakfast (surcharge), wedding services, and barbecue grills
  • A banquet hall, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Hotel Elephant Park include comforts such as air conditioning, as well as amenities like free WiFi and room service.
Extra amenities include:
  • Bathrooms with showers
  • Refrigerators and phones

Similar properties

Exterior
Eco Leisure Kadugannawa Reach
  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
Eco Leisure Kadugannawa Reach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: LKR 150 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • No housekeeping service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2000

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: LKR 2500
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Breakfast fee: approximately LKR 150 per person
  • Early check-in fee: LKR 2500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Elephant Park Hotel
Elephant Park Pinnawala
Hotel Elephant Park
Hotel Elephant Park Pinnawala
Hotel Elephant Park Rambukkana
Elephant Park Rambukkana
Hotel Hotel Elephant Park Rambukkana
Rambukkana Hotel Elephant Park Hotel
Hotel Hotel Elephant Park
Elephant Park
Hotel Elephant Park Hotel
Hotel Elephant Park Rambukkana
Hotel Elephant Park Hotel Rambukkana

Frequently asked questions

Is Hotel Elephant Park pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Elephant Park?

Check-in start time: 4 PM; Check-in end time: 5:30 AM. Early check-in is available for a fee of LKR 2500 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Elephant Park?

Check-out is at 1 PM.

Where is Hotel Elephant Park located?

Situated in Pinnawala, this hotel is 0.4 mi (0.7 km) from Pinnawala Zoo and within 9 mi (15 km) of Wewaladeniya King's Temple and Uthuwankanda Church. New Paradise Spice & Herbal Garden and Alagalla Mountain are also within 9 mi (15 km).

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Hotel Elephant Park Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 67 reviews
Rating 8 - Good. 24 out of 67 reviews
Rating 6 - Okay. 9 out of 67 reviews
Rating 4 - Poor. 4 out of 67 reviews
Rating 2 - Terrible. 4 out of 67 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay away, especially with kids

We had 2 rooms: one smelled terrible. Both beds were comfortable when you laid on them; one had bed bugs which we didnt sleep on. Room 104 smelled terrible, even after the staff "cleaned" the room again. When we complained to the manager, he said he didnt smell anything wrong. The hotel agreed to change our rooms the, then changed their minds, then gave me the key after I insisted they do so (long protracted argument) . Room 103 was ok, but staff and drivers were outside the window below making noise until 2 am. Upon seeing breakfast, we did not eat. Riverside rooms are best, room 101 was ok, you can open the window and air it out. My advice is to avoid this "hotel" completely! The only thing there are tacky, expensive shops & the elephant park. The nastiest place we have seen thus far. Avoid this: take a day trip if you want, we chose not to support the elephant park and left earlier than planned. Having travelled to all continents except Antarctica, this is the worst placed I have ever stumbled across...including hostels of India. Ugh

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one night stay! We could see all the elephants from our room! It seems the property and rooms have been updated and they are clean and comfortable. The breakfast was delicious!
Stayed 1 night in Dec 2019

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный отель в отличном месте.

Отличный отель для тех кто хочет насладиться утренним купанием слонов. Персонал был очень дружелюбен. Возникла 10-минутная заминка при регистрации, потеряли уже оплаченную бронь. Но в итоге персонал разобрался и нам выделили самый лучший номер в отеле с Супербалконом и Супервидом на реку. Вечером в отеле спокойно, для релаксации идеально. Ужин и завтрак были вкусными. Всем рекомендую.
Stayed 1 night in Mar 2019

10/10 Excellent

AgnesWoon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable and interesting to be close with the el

Staff are friendly and helpful Breakfast is also good
Stayed 1 night in Sep 2018

10/10 Excellent

Ericka , USA Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel staff was amazing
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

ゾウの水浴び見学を目的にするには良いホテル

ゾウの孤児院からゾウたちが毎朝川に水浴びに来る。その水浴び場の目の前にあるのが売りのホテルです。通常であれば孤児院のチケットを持っている人しか入れないのですが、ホテルの宿泊者は見学自由です。ゾウの水浴びは朝8時30分ごろ（ゾウの数は多くない）と10時すぎ（本隊、ゾウたくさん）との二段階にわかれているようです。最初の回は近隣ホテルの宿泊者しかいないのでのんびり見学できますが、本隊が来るときには大勢の観光客が押し寄せます。 つまり、このホテルのアドバンテージはゾウの水浴び見学ができる点にあります。それ以外の点については、悪いというわけではないのですが、少々目をつむったほうがいいかもしれません。部屋は一見するときれいですが、棚はほこりが積もっていました。シャワーのお湯はちゃんと出ました。ベルボーイなんかもいます。なんというか、運用は一昔前のホテル、という印象でした。 レストランは川を眺められるテラスですが、カラスが襲来しますし、吹きさらしなで、ここもほこりっぽかったです。 ビールはライオンですが瓶ではなく缶でした。味はまあまあ。朝食はビュッフェで、種類が多かったです。オムレツを焼いてもらいました。スリランカカレーもおいしかったです。

8/10 Good

Keith

Liked: Cleanliness, staff & service, room comfort

Safari location

Really friendly staff, always helpful and flexible. Great food and amazing location for safari and elephant sanctuary
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel overlooking river where elephants bath

Other than a small stain on the wall and figuring out the A/C unit... everything was excellent with hotel. It is at a great location (overlooking river where elephants are bathed twice daily), the service (front desk, restaurant, housekeeper) were all excellent. We booked the room with the balcony overlooking the river (and this is highly recommended). You will definitely enjoy your stay at this hotel.
Stayed 4 nights in Feb 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elephants!!

The elephants are super cool to watch from the balcony. The room was big and clean and comfortable. The food was OK. It's all about the elephants! Staff were great.
Stayed 1 night in Jan 2018

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right next to the river where the elephants bathe. However it is said that you receive free ticket into elephant park, however this is not completely true! We came early and were told we were not allowed to go down to the hotel early to check in without paying the ticket price because the elephants are bathing. So we had to either pay the ticket or wait until 4. Also the free ticket into the sanctuary is only for the bathing area you have to buy a new ticket to enter into the orphanage itself! Was a bit misleading!
Stayed 1 night in Nov 2017

8/10 Good

Ray, Rye Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprisingly good stat

Located so close to the river and elephants renovated rooms good menu well maintained.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel direkt am Fluss wo die Elefanten bad

Morgens beim Frühstück den Elefanten beim baden zu Sehen
Stayed 1 night in Sep 2017

10/10 Excellent

matt, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best kept secret

This hotel is far superior to its rating and should be redone, only stayed one night as touring but it had the best shower of all and a good night sleep and a breakfast feature that is proberbly one of the best in the world
Stayed 1 night in Sep 2017

8/10 Good

Yoshihiko, Kyoto

Liked: Staff & service, room comfort

リバービューの部屋の予約をお勧めします

かなり前から、ゾウの水浴びを見られる部屋をリクエストして予約しました。 宿泊は、午後4時からのチェックインを厳しく運用してるようで、チェックインするまでにずいぶん待たされ、近くのレストランでビールやコーラをを飲んで過ごしました。 近辺のホテルでは、ゾウの水浴びを見るには一番ロケーションが良く、部屋のバルコニーからゾウの水浴びの様子を眺めたり、写真を撮って過ごすことができ、楽しく時間を過ごせました。 室内はやや狭いものの、よく効くエアコン、テレビ、ミニバー、冷蔵庫があり快適に過ごすことができました。シャワールームはアメニティもシャンプー、コンディショナー、ボディローション、石鹸と一揃いあります。 朝食は１階のレストランで、フルーツ、卵料理、薄いトースト、紅茶かコーヒーの簡単な食事ですが、こちらからも早く水浴びに来ているゾウを見ることができました。 ホテル宿泊者はゾウの水浴びは無料で見られますが、ゾウの孤児院は有料となります。
Stayed 2 nights in Jun 2017

8/10 Good

chelsea , australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Perfect hotel to see the elephants

I stayed here for one night. The location was fantastic, having prime access to the elephants. Room was new, clean and quiet. Breakfast was simple but delicious. There were 2 main downsides, firstly the check in/out times. 4pm check in and 12 check out. The reasoning is to access the area the hotel is in, you need a ticket (2500Rs) before 4. The second was a massage that the hotel insisted was part of the package. I requested for a female, only to have a male arrive after an hour waiting. He was unprofessional and I asked him to leave 3 times after feeling violated. Most of the staff were abruptly and unfriendly. I would still recommend this hotel due to the prime location. I wouldn't go into the orphanage if back again. I was able to feed the animals and chat to the trainers at the hotel without the thousands of people. Make sure you have smaller notes with you to tip however.

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location amazing

Fantastic location,friendly staff,limited menu,nothing to do in the area after 17,30 We would stay at this hotel again

10/10 Excellent

WAN CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for seeing the bathing elephants!

10/10 Excellent

Selma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rent hotell med bästa läget i Pinnawala

Varmt mottagande på hotellet och trevlig personal. Rummet hade en fantastisk utsikt mot floden där elefanterna badade från ca 9 på morgonen och till 14. Frukosten var väldigt generös och man kunde få en omelett på beställning.

10/10 Excellent

Cyndi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & Staff

We stayed at this location in 2014 and were happy with the staff. The accommodations weren't the best, but were okay ... On this trip we were pleasantly surprised with the upgrade ... The remodeling of the rooms to a more up to date environment. We are so happy with this place and will continue to visit because of the perfect location and the incredible staff and accommodations!

10/10 Excellent

Olesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Уютный и чистый отель с видом на купание слонов

Самый лучший отдых после трудного пути! Приятный персонал, чистота и шикарный вид на реку, где купают слонов.

8/10 Good

nigel , pewsey England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We checked in staff very friendly. Room was amazing and lovely and clean. Had a few minors but overall great hotel.

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Scenic

At 8.30 am Elephants are brought from orphanage nearby you bathe. They literally walk past hotel front door to water which has runs under your bedroom balcony. A magical experience. Bedrooms spacious but plastic mattress protectors made beds sweaty.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
象の孤児院を訪問するのには立地的に良いがホテルの周りにレストランなどなく、ホテルのレストランは現地価格に対して非常に高い。 部屋のテレビは故障しており、ホテルのスタッフへ確認をしても対応はして貰えませんでした。

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elephant overlook

Perfect location on the Maha Oya river, directly above where the elephants are brought to bath and play. Be sure to take a room overlooking the river. The hotel staff are friendly and accommodating! Also, make a point to be on the balcony facing the river at sunset... and look up! There is a large colony of fruit bats that nest up river and at sunset they fly as a group into the forest to feed!

10/10 Excellent

Claudia, Augsburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best ausgestattetes Hotel in Sri Lanka

Alle Tage konnte man hautnah die Elefanten an unserem Hotel vorbeilaufen sehn. Das war sehr beeindruckend. Frühstücken und dabei Elefanten beim baden zusehen. Klasse.