8/10
For our first trip in Mexico and on a resort my partner and I had a good time. But by the end of the trip we realized our stay could have been better. The staff are amazing most being kind and striking up genuine conversations (not just I’m getting paid to be nice). We were able to take a shuttle to 5th avenue and book an Itzá tour right at the hotel which was convenient, easy, and safe.
But one the main problems was the food selections. As a Canadian if I’m going to Mexico I don’t want American food at all (or at least do a fusion). Room service food was meh/bad, buffet was tasty and good, the Italian restaurant was great. Unfortunately the best meals we had were at the Italian restaurant or at the one of restaurants on 5th avenue.
There was a lot of seaweed on the beach which would have been understandable if management tried to have it cleared better. You would see a small team working to clear it but management could employ more man power. And they only tried to clear it once a day I think. But that didn’t stop us from reading at the beach because there are good chairs there.
Overall it was fun and we had a good and safe time. But it could have been better.
Channel Monay Tionne Lewis
أقام 6 ليالٍ في شهر يونيو عام 2025
