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Soul Beach Boutique Hotel & Spa

4.0 star property
Hotel with a full-service spa, steps from Quinta Avenida

Choose dates to view prices

Near Playa del Carmen Main Beach and Mamitas Beach, Soul Beach Boutique Hotel & Spa offers a peaceful escape with amenities like an outdoor pool, poolside bar, rooftop terrace, and Soul Spa. Attentive staff ensures memorable stays.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Suite

  • 28 sq m
  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, down comforters, Select Comfort beds, minibar

Double Room Superior

  • 26 sq m
  • Sleeps 4

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Down duvet
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

King Suite with Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Down duvet
Premium bedding
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room with Balcony

Premium bedding, down comforters, Select Comfort beds, minibar

Superior Double Room with Balcony

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Down duvet
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive suite with bathtub

Executive suite with bathtub | Premium bedding, down comforters, Select Comfort beds, minibar

Executive suite with bathtub

8.0 out of 10
Very good
(3 reviews)

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Mini-fridge
LED TV
Hypo-allergenic bedding
Select Comfort bed
Down duvet
  • 46 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Grand Presidential Suite Hot Tub with Balcony Collection

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Presidential

Premium bedding, down comforters, Select Comfort beds, minibar

Suite Presidential

  • 54 sq m
  • Sleeps 3

View all photos for Suite Executive

Premium bedding, down comforters, Select Comfort beds, minibar

Suite Executive

  • 33 sq m
  • Sleeps 2

View all photos for Double Room Superior

Premium bedding, down comforters, Select Comfort beds, minibar

Double Room Superior

  • 26 sq m
  • Sleeps 4

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About the neighborhood

Map
Calle 28 número 132, entre 5ta Avenida y Avenida 10, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Mario Villanueva Stadium Madrid - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Amorino - ‬1 min walk
  • ‪Trattoria del Centro - ‬2 min walk
  • ‪El Diez, Parrilla Argentina - ‬1 min walk
  • ‪Micaela's - ‬1 min walk

About this property

Soul Beach Boutique Hotel & Spa

Upscale hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Mamitas Beach, Soul Beach Boutique Hotel & Spa provides a poolside bar, a rooftop terrace, and a garden. Treat yourself to a massage, a body scrub, or hydrotherapy at Soul Spa, the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Express check-out, express check-in, and a 24-hour front desk
  • Tour/ticket assistance, a banquet hall, and luggage storage
  • A front-desk safe, an elevator, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Soul Beach Boutique Hotel & Spa offer thoughtful touches such as premium bedding and furnished balconies, as well as amenities like free WiFi and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, Select Comfort beds, and down comforters
  • Bathrooms with designer toiletries and showers
  • 55-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

We have included all charges provided to us by the property.

This property's listed breakage deposit is refundable at check-out, pending room inspection.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the spa

Property is also known as

Soul Beach Luxury Boutique Hotel Playa del Carmen
Soul Beach Luxury Boutique Hotel
Soul Beach Luxury Boutique Playa del Carmen
Soul Beach Luxury Boutique
Soul & Spa Playa Del Carmen
Soul Beach Luxury Boutique Hotel Spa
Soul Beach Boutique Hotel & Spa Hotel
Soul Beach Luxury Boutique Hotel Spa Adults Only
Soul Beach Boutique Hotel & Spa Playa del Carmen
Soul Beach Boutique Hotel & Spa Hotel Playa del Carmen

Frequently asked questions

Does Soul Beach Boutique Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

Is Soul Beach Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Soul Beach Boutique Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Soul Beach Boutique Hotel & Spa?

Check-out is at noon.

Where is Soul Beach Boutique Hotel & Spa located?

Located in Downtown Playa del Carmen, this spa hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

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Soul Beach Boutique Hotel & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 229 reviews
Rating 8 - Good. 61 out of 229 reviews
Rating 6 - Okay. 22 out of 229 reviews
Rating 4 - Poor. 15 out of 229 reviews
Rating 2 - Terrible. 26 out of 229 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 7 nights in Oct 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and some rooms accessible.
Stayed 4 nights in Aug 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! Loved it
Stayed 2 nights in Aug 2025

10/10 Excellent

Alma Karina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, super clean, modern, spacious rooms and beautiful pool. The hotel is still renovating but we didn’t feel any noise.
Stayed 2 nights in Aug 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time I've come. Looked all over for an accessible hotel. The staff was very helpful and excellent. Rooms were accessible and entrance is also accessible.
Stayed 14 nights in Jul 2025

10/10 Excellent

Stephane

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 3 nights in Jul 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great staff.. clean place.. would definitely stay there again .. beautiful roof top pool..close to everything …
Stayed 1 night in Mar 2025

6/10 Okay

Neil

Liked: Staff & service
A very nice spa, great staff!
Stayed 10 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice.
Stayed 7 nights in Feb 2025

10/10 Excellent

OSVALDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, the spa is amazing, the room fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Uriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING FRIENDLY RECEPTION

All the reception staff have provided me with a friendly welcoming service. I love the fact that they always reminded me late in the day that I can still get the room cleaned. The room cleaning was impeccable. KEEP UP THE GREAT JOB :)
Stayed 1 night in May 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa was absolutely amazing !!!!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, nice rooftop pool area. Attentive staff, good location
Stayed 1 night in Feb 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to pretty much all the cool places in Playa.
Stayed 2 nights in Dec 2022

10/10 Excellent

Adela Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Great location, clean, great staff and good price
Stayed 1 night in May 2024

8/10 Good

Estela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to 5th Avenue
Stayed 8 nights in Sep 2024

8/10 Good

Sarah Marie

The place is quiet which was nice. Some strange guests late at night making noise, but only for a day or two. Seems like people mind their own business. They had a band on Saturday which was nice ! Could use some upgrades and does not truly reflect the pretty photos on the website. Staff were very friendly especially Nicholas who works hard and is great with customer service. Close walk to beach and restaurants.
Stayed 6 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
First time in Playa del Carmen and this place was awesome! Close to the beach, and close to the shops. Excellent service from the staff. The hotel, itself, was very modern. Room was really nice, pool area, so relaxing. The breakfast was amazing, would definitely stay here again!
Stayed 3 nights in Jun 2023

6/10 Okay

mark

Disliked: Amenities
The restaurant and bar was closed. Room was clean. The tube Faucet didnt work only the hand shower in one of the rooms.
Stayed 4 nights in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s a cute property with a great location. Even though it’s in the heart of everything property was quiet. Beds and pillows could be better.
Stayed 4 nights in Dec 2023

6/10 Okay

Rogelio

Liked: Staff & service, amenities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off 5th ave. And far enough away for the major night clubs so your not up all night from the music
Stayed 4 nights in Dec 2023

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Thank you
Stayed 7 nights in Sep 2024