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Master Premium Palace

2.5 star property
Hotel in Porto Alegre with free breakfast and a fitness center

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Photo gallery for Master Premium Palace

Reception
Deluxe Double Room | Minibar, in-room safe, free wired internet
Dining
Exterior
Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, free wired internet

Deluxe Double Room

Highlights

Air conditioning
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, free wired internet

Standard Double Room

Highlights

Air conditioning
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free wired internet

Standard Twin Room

Highlights

Air conditioning
Minibar
Cable channels
In-room safe
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Map
Rua Senhor dos Passos, 221, Centro, Porto Alegre, RS, 90020-180

What's nearby

  • Holy House of Mercy Hospital - 6 min walk - 0.5 km
  • Porto Alegre Public Market - 6 min walk - 0.6 km
  • HCPA - Hospital de Clínicas de Porto Alegre - 3 min drive - 2.1 km
  • Moinhos de Vento Hospital - 3 min drive - 2.0 km
  • Beira-Rio Stadium - 7 min drive - 5.4 km

Getting around

  • Mercado Station - 10 min walk
  • Aeromóvel Station - 16 min drive
  • Salgado Filho Intl. Airport (POA) - 15 min drive

Restaurants

  • ‪Confeitaria Princesa - ‬2 min walk
  • ‪Bar e Café Don Feliciano - ‬3 min walk
  • ‪Cafeteria Madri - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Marzana Confeitaria - ‬3 min walk

About this property

Master Premium Palace

Hotel located in Centro Historico
Free breakfast, a rooftop terrace, and dry cleaning/laundry services are just a few of the amenities provided at Master Premium Palace. In addition to a bar and a gym, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Self parking (surcharge), free newspapers, and a front-desk safe
  • An elevator
Room features
All 106 rooms boast comforts such as air conditioning, as well as thoughtful touches like free internet and safes.
Extra conveniences in all rooms include:
  • Cable channels and phones

Languages

English, Portuguese, Spanish

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8.6 out of 10, Excellent, 1,004 reviews
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • Business center
  • Conference center (3,497 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Master Palace Express Suítes
Master Palace Express Suítes Hotel
Master Palace Express Suítes Hotel Porto Alegre
Master Palace Express Suítes Porto Alegre
Master Premium Palace Porto Alegre, Brazil
Master Premium Palace
Master Premium Palace Porto Alegre
Master Premium Palace Hotel
Master Premium Palace Hotel Porto Alegre
Master Premium Palace Hotel
Master Premium Palace Porto Alegre
Master Premium Palace Hotel Porto Alegre

Frequently asked questions

Is Master Premium Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Master Premium Palace?

Self parking is available for a fee.

Where is Master Premium Palace located?

Located in Centro Historico, this hotel is within a 5-minute walk of Rua da Praia, Our Lady of the Rosary Church, and Santa Casa Historic Cultural Center. Holy House of Mercy Hospital and Post and Telegraph Offices are also within 10 minutes. Mercado Station is 10 minutes by foot and Rodoviaria Station is 12 minutes.

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Master Premium Palace Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 66 reviews
Rating 8 - Good. 33 out of 66 reviews
Rating 6 - Okay. 15 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

4/10

O quarto do hotel é bem antigo, com infiltração no banheiro (mofo no teto), cama quebrada, roupa de cama costurada e muito velha.
This review was submitted before 2018 and has not been verified.

6/10

Hotel precisa mais de manutenção em seus aptos e melhorar a qualidade do café da manhã.
This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

8/10

Durante minha estadia, a internet do hotel ficou dois dias inteiros sem funcionar, o que prejudicou bastante as tarefas que tinha de realizar nesses dias. O aparelho de ar condicionado é antigo e creio que precisa ser trocado. Equipe e atendimento muito bons e quarto bastante amplo.
This review was submitted before 2018 and has not been verified.

8/10

Foi boa. atendimento da recepção muito bom;
This review was submitted before 2018 and has not been verified.

6/10

Pessoal de portaria não foi atencioso - cheguei com várias caixas, noite chuvosa e fria. Não me ajudaram a tirar a bagagem do taxi, levar à recepção, da recepção ao elevador.
This review was submitted before 2018 and has not been verified.

6/10

O apoio a remocao de bagagem foi pessimo, so tinha uma moca na rececpçao.
This review was submitted before 2018 and has not been verified.

8/10

O único problema do hotel é o wi-fi, que não funcionava direito no quarto. Péssimo!
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

10/10

This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

4/10

Terror tomar banho dentro de uma banheira desativada. Total falta de seguranca. Reclamei do fato d disseram que eu estava pagano valor inferior a tabela de balcão. Só que isso não foi informado na hora em que fiz a reserva. Frustrante. Não tem edredon, somente cobertor .
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

6/10

Sobre o hotel e localização sem reclamações, foi muito bom. Somente achei estranho não fornecerem notas fiscal referente a hospedagem, pois precisei comprovar os gastos e não tinha a nota.
This review was submitted before 2018 and has not been verified.

6/10

Ar condicionado velho barulhento e com cheiro de mofo. Recepcionista mal educada demorou para fazer o check out e ignorou minha reclamação sobre o ar.
This review was submitted before 2018 and has not been verified.

6/10

Boa avaliação do Hotel.
This review was submitted before 2018 and has not been verified.

10/10

Excelente hotel, ótimo custo benefício.
This review was submitted before 2018 and has not been verified.

6/10

Pessimo ar condicionado. Chuveiro sem box.
This review was submitted before 2018 and has not been verified.

8/10

Very Nice hotel Front Desk Clerk Gabriel is a 5 star employee very friendly, professional and a true customer advocate.
This review was submitted before 2018 and has not been verified.

8/10

apenas o ar do quarto que tinha uma unidade externa muito barulhenta quando o aparelho desligava ao atingir a temperatura selecionada.
This review was submitted before 2018 and has not been verified.

6/10

acho que o hotel está precisando de um up-grade, está meio "largado"
This review was submitted before 2018 and has not been verified.

8/10

This review was submitted before 2018 and has not been verified.

6/10

Me hospedei no Hotel por uma noite, tinha como destino a Cidade de Gramado, entretanto, apesar da boa estrutura dos quartos, o hotel pecou muito no café da manhã (uma tragédia, salchichas cruas, café com sujeiras saindo do equipamento, pouquíssimas opções, muito ruim, caso de vigilância sanitária). Além disso, a banheira do quarto era tão mal limpa que era gordurosa de tanta sujeira. Não voltaria lá. Pensar que se chamam de Hotel Master "Premium".
This review was submitted before 2018 and has not been verified.

4/10

Não indico o bairro p/turismo; Silencioso, ideal para trabalho; Boa higiene, ruim apenas com reposição de toalhas, roupa de cama; Inclusive um dia fui obrigada a buscar papel higiênico na recepção; Reposição de itens inclusos na diária paga, pequenos mimos<>grande diferença para o cliente; Em um dia, a louça suja, foi deixada de molho (não causei desconforto no hotel, a equipe em geral me tratou de forma agradável); O atendimento tem sua excelência nos primeiros dias, posteriormente precisava solicitar alguma coisas, funcionava como se fossem várias empresas e eu cliente, tivesse que me comunicar entre elas, coisa mínimas. Nada que necessitasse pagar, gerar notas, etc; O café atendeu as expectativas, mais qualidade do que quantidade; Nos 3 primeiros dias algumas formigas apareceram no quarto, mas mostrei para a camareira a minha alergia, e as picadas, e que precisei de medicamento, prontamente ela cuidou/limpou todos cantos; O ar condicionado é springer, mas o quarto era tão espaçoso e arejado que não necessitei usar, para minha tranquilidade; Quarto lindo e espaçoso; A academia é excelente; Na saída ocorrem confusões com alimentos do frigobar. Se ocorrer nova estadia neste hotel, vou solicitar que removam os mesmos durante a minha permanência, pois vc acaba ficando em situação constrangedora.