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Top Pottenstein Hotel Reviews

Austria Trend Hotel Bosei

Austria Trend Hotel Bosei

4/10 Poor
"The room and the property are fine. The issues we had was that I booked two nights in a row in 2 different reservations and highlighted that to the staff, who was polite but somehow did not program the key correctly. On the second day we went out, the key did not work. We had to go back to reception to re-program the key. When we got back in, the room was not made (we mainly just need a couple of towels). We called down and the a staff delivered the towels. But at 3 pm, someone tried to clean the room, by knocking on the door and immediately used their access key to open the door when we were taking a nap. I think the team did not communicate well with each other and things are not streamlined properly."
Chenxi 1-night trip
Posted 12 hours ago
Austria Trend Hotel Bosei

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