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Enjoy Pucon

3.0 star property
Travelers relax by the lake, try their luck at the casino tables, or book spa treatments for a perfect blend of recreation and relaxation

Choose dates to view prices

Enjoy Pucon offers a lakeside getaway with 3 outdoor pools and free in-room WiFi. Start your day with a breakfast buffet, book spa services, try your luck at the casino, and enjoy lunch and dinner at the on-site restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is AED 1,316
AED 1,316 total
23 Jan - 24 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room Standard

Minibar, in-room safe, free WiFi, bed sheets

Room Standard

  • 22 sq m
  • Sleeps 2

View all photos for Standard Double Room (Matrimonial)

Standard Double Room (Matrimonial) | Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room (Matrimonial)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room (Matrimonial)

Superior Double Room (Matrimonial) | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room (Matrimonial)

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Triple Room

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Quadruple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Twin Room

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Quadruple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 4 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, free WiFi, bed sheets

Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Quadruple Room)

Suite (Quadruple Room) | Minibar, in-room safe, free WiFi, bed sheets

Suite (Quadruple Room)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
LCD TV
Renovated in 2022
Private bathroom
Minibar
Cable channels
Wardrobe or closet
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Located in Pucón, Enjoy Pucon is on the beach. Museo Mapuche Pucon and Villarrica Historical Museum are cultural highlights, and some of the area's attractions include Los Pozones and Region IX Ltd. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.
Visit our Pucón travel guideOpens in a new window
Map
Clemente Holzapfel 190, Pucón, Araucania, 4920000

What's nearby

  • Enjoy Pucon Casino - 1 min walk - 0.0 km
  • Pucon Beach - 3 min walk - 0.3 km
  • La Poza - 6 min walk - 0.5 km
  • Museo Mapuche Pucon - 9 min walk - 0.8 km
  • Santa Clara Monastery - 13 min walk - 1.2 km

Restaurants

  • ‪La Maga Parrilla Uruguaya - ‬4 min walk
  • ‪Cassis - ‬4 min walk
  • ‪BERLIN Café - ‬3 min walk
  • ‪El Camino - ‬3 min walk
  • ‪La Revancha del Chino Lee-Chong - ‬4 min walk

About this property

Enjoy Pucon

Hotel by the lake, remodeled in 2022
At Enjoy Pucon, you can look forward to a free breakfast buffet, a casino, and a terrace. Hit the jackpot at this hotel with amenities such as 28 casino gaming tables and 519 slot machines. Treat yourself to a Swedish massage, a facial, or a body treatment at Spa Kalül, the onsite spa. The on-site restaurant, Restaurante Rangue, offers breakfast, lunch, and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools
  • A roundtrip airport shuttle (surcharge), a banquet hall, and concierge services
  • Tour/ticket assistance, a reception hall, and a 24-hour front desk
  • Smoke-free premises, a porter/bellhop, and 1 meeting room
Room features
All 151 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with cable channels
  • LED light bulbs, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Rangue
  • Restaurante Rangue

Things to do

  • 28 gaming tables
  • 3 outdoor pools
  • 519 slot machines
  • Casino
  • Full-service spa
  • Health club
  • Ski passes
  • Ski storage

Family friendly

  • 3 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Terrace

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - September 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 30000 per pet, per day, plus a deposit of CLP 142800 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of CLP 80000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 16000 per person (one way)
  • Airport shuttle fee per child: CLP 16000 (one-way), (from 4 to 12 years old)
  • Pet deposit: CLP 142800 per stay
  • Pet fee: CLP 30000 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from December 15 to March 15
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Enjoy Hotel
Enjoy Hotel Pucon
Enjoy Pucon
Enjoy Pucon Gran Hotel Pucon
Enjoy Gran Hotel
Enjoy Pucon Gran Pucon
Enjoy Gran

Frequently asked questions

Does Enjoy Pucon have a pool?

Yes, this property has 3 outdoor pools. Pool access is from 9:00 AM–8:00 PM.

Is Enjoy Pucon pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of CLP 142800 per stay and a fee of CLP 30000 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available. There is free parking nearby.

What time is check-in at Enjoy Pucon?

Check-in start time: 4 PM; Check-in end time: 4 AM.

What time is check-out at Enjoy Pucon?

Check-out is at noon.

Does Enjoy Pucon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 16000 per person applies.

Where is Enjoy Pucon located?

Nestled on the beach, this Pucón hotel is within a 5-minute walk of Enjoy Pucon Casino, Pucon Beach, and Pucón Peninsula. La Poza and Lake Villarrica are also within 10 minutes.

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Reviews

Enjoy Pucon Reviews

7.6

Good

8.0

Cleanliness

9.2

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 111 out of 344 reviews
Rating 8 - Good. 113 out of 344 reviews
Rating 6 - Okay. 71 out of 344 reviews
Rating 4 - Poor. 31 out of 344 reviews
Rating 2 - Terrible. 18 out of 344 reviews

Reviews

10/10 Excellent

Fernando Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect mix of modern and history

Nice hystorical hotel with a fantastic SPA
Stayed 1 night in Nov 2023

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location with beautiful view, near to many thing such restaurants, stores and grocerys, very Nice place with good breakfast every morning. Not like: the restaurant is básic with a simple menu options and expensive for what they offer and service. Also the room service close so early at the night.
Stayed 2 nights in May 2024

6/10 Okay

Amina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
-The staff is not friendly -I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes) -Nice view from the hotel -The hotel is a bit old
Stayed 1 night in Apr 2024

10/10 Excellent

Diemary

Liked: Cleanliness, amenities, property conditions & facilities
Excellent. In the middle of the downtown. Love it
Stayed 1 night in Nov 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Will definitely stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times and I was most impressed this last time. Winter is still a great time to stay here. The spa is great with indoor pool and sauna. Very tasteful upgrades done to the entire hotel and the breakfast buffet was superb. Being able to walk to the nearby shops and restaurant is why I come back. The staff seems way better than years ago. Professional and kind
Stayed 1 night in Jul 2025

8/10 Good

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Wonderful place! THE place to go. In front of the lake, playa, volcano, downtown, everything is there for you! Thanks and see you again
Stayed 2 nights in Jan 2025

8/10 Good

YVONNE

Liked: Cleanliness, amenities, property conditions & facilities
Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!
Stayed 4 nights in Feb 2023

10/10 Excellent

Sarita

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Dec 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old star coming back

Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement
Stayed 7 nights in Oct 2023

4/10 Poor

Gabriel

Liked: Cleanliness
Disliked: Amenities
I had to pay the value-added tax even though I thought it was already included. The hotel was on the beach, but access to it was closed because they only open it in summer—which makes no sense, as several guests wanted to walk there. There was only one can of Diet Coke in the minibar, even though the room was for two people.
Stayed 2 nights in Apr 2025

4/10 Poor

CARLOS

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poor conditions and ugly staff …
Stayed 6 nights in Sep 2022

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience not worth the price

We had a very disappointing stay at this hotel. Upon arriving at 1 pm after a long trip, we were informed that check-in was only available after 4 pm. When we asked if they could call us in case a room became available earlier, the receptionist rudely declined, stating that she was too busy handling check-outs to make such calls. Once we were finally able to check in, the bathroom in our room had a terrible odor. We went to the lobby to report the issue, and the staff’s initial response was, “Is it that bad?” Eventually, they sent housekeeping, who suggested changing rooms. We didn’t receive our new room until almost 6 pm. The breakfast was another major letdown. The quality was poor, and one day many items ran out—no eggs, no ham, nothing worthwhile. I’ve attached a photo to illustrate the situation. While the hotel’s location was convenient, and the valet and luggage staff were helpful, everything else was subpar. Overall, the experience was far from what we expected for the price. Definitel not worthy
Stayed 3 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of my favorite hotels with a beautiful view of the lake! You’re literally walking distance to everything so don’t really need a car once you’re staying here. Staff was very help and breakfast was amazing! Casino across the street was fun with Karaoke. Highly recommend if you are in the area
Stayed 1 night in Jul 2025

10/10 Excellent

Heverson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Gostemos muito, tudo muito bom com excessão da piscina coberta que está sem o telhado e tudo muito feio….
Stayed 6 nights in Aug 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, como Familia nos encantó.
Stayed 1 night in Jul 2025

6/10 Okay

Scandar

Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación, limpias las habitaciones y comadas. El servicios de catering pesimo... muy malo
Stayed 5 nights in Jun 2025

10/10 Excellent

Ruan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel refinado, com ótima localização e excelente serviço por parte da equipe! Certamente foi uma grata surpresa! Recomendo!
Stayed 3 nights in Jun 2025

8/10 Good

Luis Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities

Para uma primeira vez, valeu a pena.

Atendimento cordial e profissional. Achamos que havia muito barulho e ruído que ouvíamos apartir do quarto. Banheiro mal cheioroso, suspeito que devido ao refluxo da tubulação de esgoto. As instalações são bacanas! Vista para o lago espetacular! Poderia ter mais elevadores 2 apenas parecem insuficientes. Café da manhã bom, além da excelente localização. Não usamos piscina. Só o restaurante uma vez.
Stayed 3 nights in Feb 2025

8/10 Good

nadya

Si bien es hermosa arquitectónicamente … es bastante desordenado todo. Cuando hacen fiestas lamentablemente me tocó ver baños sucios y no existía un orden en los huéspedes q entraban y salían del lugar. Fuera de eso tiene unas vistas espectaculares. Pero falta más eficiencia de parte del equipo hotelero
Stayed 2 nights in Jan 2025

6/10 Okay

Maria Cruz

Disliked: Staff & service, property conditions & facilities
El lugar donde está ubicado es inmejorable sin embargo es una edificación vieja que pide una remodelación inmediata. El buffet del desayuno muy bueno pero no reponían si se acababa algo. Les falta personal así que las esperas son continuas. Me quedaría de nuevo por donde está pero con una tarifa más baja.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Property needs a facelift. Not all floors are equal in condition. Quite disappointing for the beautiful area.
Stayed 1 night in Dec 2024

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente personal

Personal muy amable y proactivo. La infraestructura necesita una remodelación
Stayed 1 night in Sep 2024