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Hostal Graciela

2.5 star property
Hostal with free breakfast, 10-minute walk to Pucon Beach

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Lake Villarrica provides a stunning backdrop for stays at Hostal Graciela. Travelers enjoy a morning breakfast buffet before relaxing on the sun-kissed terrace with scenic views. The property offers in-room WiFi, and previous visitors speak highly of their experience here.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double Bed, Private Bathroom

Standard Double Room, 1 Double Bed, Private Bathroom | Egyptian cotton sheets, premium bedding, individually decorated

Standard Double Room, 1 Double Bed, Private Bathroom

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Egyptian cotton linens
Portable fan
Premium bedding
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Private Bathroom

Family Room, Multiple Beds, Private Bathroom | Egyptian cotton sheets, premium bedding, individually decorated

Family Room, Multiple Beds, Private Bathroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Egyptian cotton linens
Portable fan
Premium bedding
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, 1 Twin Bed, Ensuite, Tower

Standard Single Room, 1 Twin Bed, Ensuite, Tower | Egyptian cotton sheets, premium bedding, individually decorated

Standard Single Room, 1 Twin Bed, Ensuite, Tower

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Heating
LCD TV
Egyptian cotton linens
Portable fan
Premium bedding
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Rolando Matus 521, Rolando Matus #521, Pucón, Araucanía, 4920000

What's nearby

  • Museo Mapuche Pucon - 4 min walk - 0.4 km
  • La Poza - 6 min walk - 0.5 km
  • Santa Clara Monastery - 6 min walk - 0.5 km
  • Enjoy Pucon Casino - 8 min walk - 0.7 km
  • Pucon Beach - 10 min walk - 0.9 km

Getting around

  • Valdivia (ZAL-Pichoy) - 107 min drive

Restaurants

  • ‪Café de la P - ‬4 min walk
  • ‪Restaurant "Al Paso", Pucón. - ‬4 min walk
  • ‪Fiorentini - ‬2 min walk
  • ‪Trawen - ‬2 min walk
  • ‪Café Luthier - ‬4 min walk

About this property

Hostal Graciela

Hostal near Pucon Beach
Located close to La Poza and Cascadas de Rio Turbio, Hostal Graciela provides a free breakfast buffet, a terrace, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hostal include:
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding, as well as perks like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • 17 bathrooms with rainfall showers and tubs or showers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Built in 1993
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • 17 private bathrooms
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Room service

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hostal Graciela Hostel Pucon
Hostal Graciela Pucon
Hostal Graciela Pucón
Hostal Graciela Hostal
Hostal Graciela Hostal Pucón

Frequently asked questions

Is Hostal Graciela pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hostal Graciela?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hostal Graciela?

Check-out is at 11 AM.

Where is Hostal Graciela located?

Located in the heart of Pucón, this hostal is within a 10-minute walk of La Poza and Pucon Beach. Lake Villarrica and Cascadas de Rio Turbio are also within 2 mi (3 km).

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Reviews

Hostal Graciela Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.4

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 30 out of 41 reviews
Rating 8 - Good. 8 out of 41 reviews
Rating 6 - Okay. 2 out of 41 reviews
Rating 4 - Poor. 1 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

Reviews

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was incredible, comfortable and super friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent location

Very conveniently location, near restaurants, bars, markets, laundries, etc. All in walking distamce
Stayed 6 nights in Dec 2024

10/10 Excellent

Tuomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute hostel with lovely staff

We really liked this hostel! Henry was great, giving tips and answering all our question. The breakfast was really good and we also liked our room a lot. The location is awesome as well!
Stayed 2 nights in Nov 2022

10/10 Excellent

Maria Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and feiendly
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Great place. Host was very nice and helpful. Breakfast was good. Tv an bed were great. Good value.
Stayed 2 nights in Apr 2023

10/10 Excellent

Leland

Liked: Cleanliness, staff & service
Well organized. Well maintained b
Stayed 1 night in Apr 2023

10/10 Excellent

Maria Pia

Liked: Cleanliness, amenities, property conditions & facilities
The host is the most wonderful person. Her kindness alone is the reason to choose this place. I had some significant flight delays and she accommodated me without hesitation (differently from expedia itself which proved to be unhelpful). When she saw the amount of luggage i had, she even gave me a bigger room. She prepared an early breakfast for me to accommodate my schedule. She is really a fantastic host. The place itslef is very comfortable, very clean, and very convenient. When in Pucon, it is definitely the place to go to!
Stayed 2 nights in Jun 2025

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mysig boende i Pucón

Mysig boende med mycket bra läge i Pucón. Bra service med trevlig personal. Frukosten var bra med goda frallor och äggröra. Fanns även nescafe och enklare kök att tillgå med kyl/frys, kökstillbehör och micro. Rummen var något små men annars ingenting att klaga på. Rekommenderar varmt detta stället.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Excellent hôtel familial

Nous avons grandement apprécié notre séjour à l’hôtel Graciela. L’accueil est très chaleureux, le gérant met tout en oeuvre pour que nous apprécions notre visite. Le petit déjeuner est varié et copieux et bonne qualité de la literie. Merci pour tout!
Stayed 4 nights in Mar 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pucón lindo demais

Atendimento excelente. O dono muito atencioso, banho muito bom, cafe da manhã excelente. Localização perto de tudo. Pucon é minúsculo.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa-Gry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt hostel med god morgenmad

Et hyggeligt hostel med rigtig god stemning. Ejerne er meget søde og hjælpsomme. Beliggenhed er perfekt ift. busstation, restauranter og søen. Det eneste man kunne ønske, er et udendørsområde, hvor man ville kunne slappe af. Morgenmaden er fin med cornflakes, brød med ost/skinke, frugt og røræg tilberedt af ejerne. Rigtig fint hostel til en meget acceptabel pris.
Stayed 5 nights in Jan 2024

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostal con las 3 B's, el personal muy buenas personas y el desayuno que entregan es bueno. Recomendable y definitivamente volvería con ellos.
Stayed 3 nights in Dec 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente. Atendimento muito bom, caFe da manha simples mas bem.gostoso. tudo limpinho, quarto confortavel, limpo, roupa d cama excelente. Localizacao otima, pertinho de av principal, possivel ir a pé.
Stayed 4 nights in Jul 2023

10/10 Excellent

Ghislaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent établissement. Le responsable est très humain, à l'écoute : nous avons eu un problème de transport et nous ne pouvions pas être là 2 nuits, une seule nuit à été facturé. Il a répondu à toutes nos questions, allez dans cet hôtel, c'est très bien
Stayed 2 nights in Dec 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendable,limpio,grato ,buena atención y cerca

Totalmente recomendable,limpio,atenta (señora Ingrid ) ,preocupada por los huéspedes ,es un ambiente grato ,cerca de la playa y el centro, entrada y salida sin restricción ,excelente hospedaje ,volveré a ir.
Stayed 3 nights in Jan 2023

6/10 Okay

Eduardo

Disliked: Cleanliness

Podría haber sido mejor

El lugar, la ubicación y la calidad de la comida es buena. Lamentablemente al llegar el costo de la habitación aumentó según la encargada, y consulte con hotels.com pero no tuve respuesta, mágicamente ese día ya el costo era 0 por lo que la encargada decidió cobrarnos el monto estándar de la habitación. esto se suma a que nos botaron a la basura desde el refrigerador medicamentos dermatológicos en su recipiente que debían ser guardados en el lugar y que no constituían ningún daño o alteración a la comida cercana ya que como personal de salud conocemos estas posibles interacciones, el tema más grave es que ni siquiera se guardo en otro lugar y se decidió autoritariamente botar todo incluso con recipiente, donde la encargada aludió que no se le había avisado y que ella lo “podría haber guardado” cosa que finalmente no lo hizo y no accedió a ninguna solución, perjudicando nuestro viaje ya que quedamos este recién inicia y no contamos con la receta ni la posibilidad de asistir a una nueva consulta con el especialista. Por otro lado si bien las habitaciones son cómodas, el calor era bastante a pesar de la temperatura baja exterior debido a la poca ventilación de nuestra pieza, donde se contaba solo con un ventilador.
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Muy buena, muy amables y limpio
Stayed 4 nights in Aug 2021

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor y céntrico

Muy acogedor el hostal y amables, excelente ubicación muy cercano al centro.
Stayed 2 nights in Jul 2021

10/10 Excellent

geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Habitación

Excelente servicio del personal, comoda y bien calefacciónda la habitación, lo único ducha muy baja ya que con mi pareja somos altos y fue bien incómodo. Pero pese a eso volvería a ir si o si...
Stayed 2 nights in Jul 2021

10/10 Excellent

Nicol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradecimiento

Muy buena atención 100%recomendables super agradecida por todo
Stayed 1 night in Nov 2020

8/10 Good

Ednei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom!

Muito bom, indico para quem tenha interesse em se hospedar em Pucón.
Stayed 2 nights in Sep 2019

4/10 Poor

Thiago

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Somente a Ingri se salva. Hotel péssimo

Primeiro fomos colocados num quarto muito abafado e banheiro minúsculo. Nas fotos, parecia mais espaçoso. Muito solicita, a funcionaria Ingri nos ofereceu mudar de quarto no dia seguinte e este estava menos ruim, mais espaçoso e banheiro melhor. Porém, num dado dia resolveram fazer uma obra em um dos quartos e o barulho era de batidas e serra. Resolveram serrar madeira embaixo da nossa janela. Reclamamos.3 vezes, inclusive com o dono e nada era feito. Estávamos cansados (subimos o vulcão no dia anterior)e minha esposa com enxaqueca. Por fim, ameacei cancelar a hospedagem e somente assim o barulho cessou. Só havia a Ingri na recepção para atender hóspedes e montar as mesas de café. Haviam manhãs tumultuosas por isso. Deste hotel, somente a Ingri se salva, pois é muito atenciosa e faz de tudo para agradar.
Stayed 7 nights in Jan 2019

10/10 Excellent

Eliane K N

Liked: Cleanliness, staff & service, room comfort

MUITO BOM!

Ótima localização, bem no centro, próxima ao terminal de ônibus e a avenida principal Bernardo O'Higgins. A senhora que nos recebeu era muito simpática (nao recordo o nome dela) e sempre prestativa. Fui em dezembro e estava muito calor, ela providenciou logo um ventilador para nos deixar mais bem acomodados e nos deu todas as dicas da cidade. Quarto pequeno porém muito limpo, bem arrumado e com banheiro privativo. Possui uma pequena cozinha compartilhada com geladeira. O café da manha é simples , com café, pão,iogurte, ovos e queijo e presunto. (poderia ter uma opção de fruta) , mas tudo estava muito bom! O único inconveniente foi o pagamento final, levei notas em dólar e ela disse não poderia aceitar algumas porque estavam um pouco desgastadas demais. (nunca vi isso). Tive que sair para trocar. Sugestão: Poderiam aceitar pagamento por cartão de crédito online pelo app, como a maioria dos hostels. Muito melhor e seguro para os turistas e para o estabelecimento. Se mudarem, voltarei com certeza!
Stayed 3 nights in Dec 2018

6/10 Okay

Anthony

Friendly place to stay with a decent breakfast in an excellent location - good wifi and some english spoken. But the room was disappointing with no natural light or ventilation and no wardrobe or cupboards for clothing. Overall ok for a couple of nights.
Stayed 3 nights in Nov 2018

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent host

We enjoyed our stay at Hostal Graciela very much and particularly appreciated the efforts of our host to make our stay an enjoyable one. Special efforts included early morning breakfasts, trip recomendations, computer loan and organising tours for us. The only drawback was the absence of a window in our room or any other means of ventilation.
Stayed 2 nights in Nov 2018