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Hotel Cumbres de Pucón

3.0 star property
Lakefront hotel with free breakfast and a seasonal outdoor pool

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Travelers find tranquility at this lakeside property with amenities like a breakfast buffet and dry cleaning. The seasonal outdoor pool is perfect for relaxation, and the terrace offers beautiful views. Each room includes WiFi for staying connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pool
  • Air conditioning
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for DOBLE PRIMER PISO

DOBLE PRIMER PISO | Premium bedding, in-room safe, individually decorated

DOBLE PRIMER PISO

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO CON BALCON

Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO CON BALCON

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO SIN BALCON

DOBLE SEGUNDO PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO SIN BALCON

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO | Premium bedding, in-room safe, individually decorated

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

Highlights

Balcony
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for MATRIMONIAL ECONOMICA PEQUEÑA

MATRIMONIAL ECONOMICA PEQUEÑA | Premium bedding, in-room safe, individually decorated

MATRIMONIAL ECONOMICA PEQUEÑA

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for DOBLE SUPERIOR TERCER PISO

DOBLE SUPERIOR TERCER PISO | Premium bedding, in-room safe, individually decorated

DOBLE SUPERIOR TERCER PISO

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed and 1 Twin Futon

View all photos for TRIPLE TERCER PISO CON BALCON

TRIPLE TERCER PISO CON BALCON | Premium bedding, in-room safe, individually decorated

TRIPLE TERCER PISO CON BALCON

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for TRIPLE TERCER PISO SIN BALCON

TRIPLE TERCER PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

TRIPLE TERCER PISO SIN BALCON

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for CUADRUPLE TERCER PISO SIN BALCON

CUADRUPLE TERCER PISO SIN BALCON | Premium bedding, in-room safe, individually decorated

CUADRUPLE TERCER PISO SIN BALCON

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Deep soaking bathtub
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Map
Colo Colo 540, Pucón, de la Araucania, 4920460

What's nearby

  • Santa Clara Monastery - 10 min walk - 0.9 km
  • Enjoy Pucon Casino - 10 min walk - 0.9 km
  • La Poza - 11 min walk - 1.0 km
  • Pucon Beach - 13 min walk - 1.2 km
  • Cascadas de Rio Turbio - 19 min walk - 1.6 km

Getting around

  • Valdivia (ZAL-Pichoy) - 108 min drive

Restaurants

  • ‪Restaurant "Al Paso", Pucón. - ‬5 min walk
  • ‪Café Luthier - ‬4 min walk
  • ‪Mamas&Tapas - ‬3 min walk
  • Lounge Brasil
  • ‪Que Llueva Cafe - ‬2 min walk

About this property

Hotel Cumbres de Pucón

Hotel by the lake
You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Hotel Cumbres de Pucón. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and concierge services
Room features
All guestrooms are individually decorated, and offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • 24-inch flat-screen TVs with satellite channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 24-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 49.00 per person (roundtrip)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from December 20 to March 05
Pool access available from 10 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cumbres Pucón Pucon
Hotel Cumbres Pucón
Hotel Cumbres de Pucón Hotel
Hotel Cumbres de Pucón Pucón
Hotel Cumbres de Pucón Hotel Pucón

Frequently asked questions

Does Hotel Cumbres de Pucón have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–9:00 PM.

Is Hotel Cumbres de Pucón pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Cumbres de Pucón?

Check-in start time: 3 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 50 (subject to availability).

What time is check-out at Hotel Cumbres de Pucón?

Check-out is at noon. Late check-out is available for USD 50 (subject to availability).

Does Hotel Cumbres de Pucón provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 49.00 per person applies.

Where is Hotel Cumbres de Pucón located?

Situated on a lake, this hotel is within a 15-minute walk of Los Pozones, Museo Mapuche Pucon, and La Poza. Feria Artesanal and Enjoy Pucon Casino are also within 15 minutes.

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Reviews

Hotel Cumbres de Pucón Reviews

8.0

Very Good

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 42 reviews
Rating 8 - Good. 9 out of 42 reviews
Rating 6 - Okay. 10 out of 42 reviews
Rating 4 - Poor. 3 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

Reviews

6/10 Okay

Richard

Disliked: Amenities, property conditions & facilities
It was ok
Stayed 1 night in Nov 2025

10/10 Excellent

Remy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Located two blocks away from the main street, hotel offers luggage hold. Rooms were exceptionally clean, delicious buffet breakfast included. Highly recommended.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay but....

Everything is good but the wifi , they should work on the wifi, is terrible.
Stayed 4 nights in Jun 2023

10/10 Excellent

Maria L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for exploring Pucon.

The hotel is a few blocks from downtown. We had the luck of checking the room before booking, and so discovered the small room is really small. We paid extra for a room with balcony which was very nice (and normal size!). No elevator. Parking around the street.
Stayed 2 nights in Oct 2024

4/10 Poor

Lourdes

Disliked: Property conditions & facilities
A

6/10 Okay

Guilherme

Disliked: Cleanliness, amenities, property conditions & facilities
As fotos nao compartilham a realidade do estado do Hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Tomas

Liked: Cleanliness, staff & service
La ventana da a un muro, y no había comunicación al teléfono del hotel...
Stayed 1 night in Aug 2025

6/10 Okay

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La petite chambre economique a la taille d un placard mais est propre bien décorée au calme
Stayed 1 night in Aug 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Stayed 1 night in Jul 2024

6/10 Okay

Alvaro

Liked: Property conditions & facilities

Buena ubicación, problema de estacionamiento

Hotel bien ubicado con instalaciones nuevas. El estacionamiento está fuera del hotel y cuando fuimos estaba lleno y tuvimos que estacionar fuera. Desayuno simple.
Stayed 2 nights in Jan 2024

10/10 Excellent

Valéria paula S

Liked: Cleanliness, staff & service, property conditions & facilities

Muito conveniente

Já fiquei nesse hotel várias vezes. É conveniente, limpo e silencioso. O quarto que fiquei todas as vezes é bem pequeno e não havia nem espaço para deixar a mala. Entretanto, como sempre viajo a negócios, só preciso de um local aconchegante para tomar um banho e dormir. O café da manhã é bom. Tem café e chá cortesia disponíveis o dia todo.
Stayed 5 nights in Oct 2023

6/10 Okay

MARCELLA

Liked: Cleanliness, staff & service
Os funcionários são extremamente solícitos e educados, porém as instalações deixam a desejar (teto mal pintado com uma aparência de mofo em alguns pontos, roupa de cama com aparência de velhas), café da manhã ok, boa localização!
Stayed 1 night in Aug 2023

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Muy bien atendidos, el personal muy amable y cariñosos sin duda recomendable para todos
Stayed 4 nights in Feb 2023

8/10 Good

Amarildo

Liked: Cleanliness, staff & service
Disliked: Room comfort

Quarto muito pequeno

Hotel organizado, bom café da manhã, boa limpeza, organização e localização. No entanto, ficamos decepcionados com o tamanho dos quartos, que praticamente cabia só a cama, sem espaço para circulação de duas pessoas.
Stayed 2 nights in Jan 2023

6/10 Okay

Julián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel, con detalles por corregir

El hotel es nuevo y con buena infraestructura, personal amable y precios muy acordes a lo ofrecido. Mi problema es que por segunda vez que viajo, la calefacción NO funciona, considerando que cuentan con un sistema de aire acondicionado recién instalado. Solo gracias a la amabilidad de la recepcionista pasamos una mejor noche, pero no se pueden dar el lujo de no tener un sistema de calefacción acorde al destino.
Stayed 1 night in Oct 2022

10/10 Excellent

TACIANE MENDES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só ouve um problema entre a hotéis.com e o hotel cumbres, no qual a reserva não entrou p eles no dia que reservei. Então eles nos mandaram p um outro hotel que foi muito bom. Eles foram ótimos. Tudo maravilhoso. Somente esse probleminha de comunicação que pode até não ser culpa deles e sim da hotéis.com
Stayed 3 nights in Mar 2020

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

The hotel is very comfortable in the centre of Pucon but just outside the restaurant area so no sound at all. Safe area. Very comfi, big beds, good shower. Breakfast is excellent and service great. Very helpful with booking tours and advising about the area. All in all very good value for money. The only thing we didn't particularly like is that we had to move rooms for our third night.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin ascensor y estábamos en tercer piso muchas escalerad
Stayed 2 nights in Mar 2020

6/10 Okay

Heta

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy and too hot

The economy room was very tiny. In summer the room is very hot and there is no air conditioning. In addition it was impossible to keep window open at night because there was a bar or restaurant just outside our window and even with the window closed it was very loud until 3 in the morning.
Stayed 1 night in Jan 2020

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendado

Mejor de los esperado, con mis papás quedamos bien contentos y satisfechos tanto por la atención como por la estadía en sí misma. Gracias por todo!
Stayed 1 night in Jan 2020

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acogedor y rico desayuno

Hotel acogedor con amplios espacios, rico desayuno y rico desayuno buffet
Stayed 3 nights in Dec 2019

8/10 Good

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

custo benefício honesto

custo benefício bom, hotel relativamente novo, café da manhã bom, decoração remete ao local, precisa melhorar o estacionamento, colocar frigobar, ar condicionado, e se aterem a privacidade da sacada que é conjugada
Stayed 1 night in Jan 2019

8/10 Good

Maria do Socorro da

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com disponibilidade.

Excelente local, com equipe muito prestativa e atendimento semore disponível. A localização é próximo a todas as lojas de servicos e restaurantes.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo e charmoso o hotel, muito bem localizado! Equipe atenciosa e prestativa. Fomos muito bem recepcionado! Recomendo!!!
Stayed 5 nights in Jan 2019

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encanta este hotel!

Este hotel tiene todo lo necesario para disfrutar cómodamente tu fin de semana en Pucón. Lindo, limpio, amigable y con un desayuno realmente delicioso!
Stayed 2 nights in Jan 2019