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Hotel Alhaja

3.0 star property
Hotel with a 24-hour front desk, steps from Zócalo de Puebla

Choose dates to view prices

Hotel Alhaja in central Puebla offers a practical base for exploring the historic district. Guests appreciate the reliable WiFi and smoke-free accommodations. The front desk team is available 24/7 to assist with local recommendations and travel needs.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Bedroom

Standard Room, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Bedroom

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Cable channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
205 Calle 2 Nte Centro historico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 2 min walk - 0.2 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Santo Domingo Church - 5 min walk - 0.5 km
  • Los Sapos Bazaar - 5 min walk - 0.5 km
  • Puebla Convention Center - 8 min walk - 0.8 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 42 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Antigua Taquería La Oriental - ‬2 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪El Globo - ‬2 min walk
  • ‪La California - ‬2 min walk

About this property

Hotel Alhaja

Hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Puebla Convention Center, Hotel Alhaja has plenty to offer. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Hotel Alhaja have amenities such as free WiFi.
Extra amenities include:
  • Flat-screen TVs with cable channels

Similar properties

Front of property - evening/night
Hotel Del Portal, Puebla
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services
8.0 out of 10, Very Good, 997 reviews
The price is AED 139
AED 166 total
includes taxes & fees
26 Dec - 27 Dec
Hotel Del Portal, Puebla

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to noon; reservations required
  • Offsite parking; reservations required

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Alhaja Hotel
Hotel Alhaja Puebla
Hotel Alhaja Hotel Puebla

Frequently asked questions

Is Hotel Alhaja pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Alhaja?

Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Hotel Alhaja?

Check-out is at noon.

Where is Hotel Alhaja located?

Located in Puebla Historic Center, this hotel is within a 10-minute walk of Zócalo de Puebla, Puebla Cathedral, and Puebla Convention Center. Fort Loreto and Angelopolis Commercial Center are also within 6 mi (10 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

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Hotel Alhaja Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 46 out of 79 reviews
Rating 8 - Good. 21 out of 79 reviews
Rating 6 - Okay. 8 out of 79 reviews
Rating 4 - Poor. 3 out of 79 reviews
Rating 2 - Terrible. 1 out of 79 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina Zitlalhince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great simple place to stay near the town center.
Stayed 8 nights in Mar 2024

6/10 Okay

Carmen

Liked: Cleanliness
Great location
Stayed 2 nights in Jan 2024

8/10 Good

Marcela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, very good location. Easy to walk to many interesting sites
Stayed 3 nights in Aug 2023

10/10 Excellent

Margarito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel, I love, you can get anything around there
Stayed 7 nights in Oct 2023

6/10 Okay

Mark

Liked: Staff & service
Bathrooms smelled and had flies in the drainage.
Stayed 5 nights in Aug 2025

8/10 Good

Stephen

This is a great place from which to explore the Historical Center of Puebla. Lots of great stuff within a few blocks. The rooms are just OK, and if you don’t like stairs, be aware there’s no elevator. Was fine for a short visit to this very interesting and beautiful city.
Stayed 1 night in Apr 2025

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and convenient location. Room was very noisy because facing the road.
Stayed 1 night in Nov 2024

6/10 Okay

Javier Martinez

Liked: Staff & service
Very convenient for the location, no elevator, and only cold water at the shower.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the price. Staff was also super friendly and helpful. Location couldn't be better. They offer complementary coffee and pastry in the morning which it was a nice addition.
Stayed 2 nights in Jul 2023

10/10 Excellent

Arely lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelent service
Stayed 1 night in Aug 2023

6/10 Okay

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two nights Puebla.

No elevator. Lots of stairs. Off street room was quiet. Staff is excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Thank you
Stayed 1 night in Nov 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The nicest people you will meet. One block from the plaza and if you get a room not street-facing it is pretty quiet. They will keep your bags if you get there early/late. 2 small bottles of water per day. There is even coffee, tea and pastries in the morning. The ceilings are 10-12 feet and there is no elevator so you will get your workout! They are super accommodating; you just need to ask! Will stay there again, THANK YOU!!
Stayed 12 nights in Dec 2022

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were wonderful and so lovely. The property was very clean and had a great shower and toilet! Unfortunately, the traffic and sounds from the street could be heard in the room all throughout the night (quite loudly) as we had a street facing room. Also, the bathroom area, toilet and shower lights and fans were all motion sensor activated and as there was an issue with them while we were there (they were trying to get this fixed!) they would come on through the night which was quite noisy and bright. This was only an issue for me - I am a light sleeper - and not my friend who shared the room with me.

10/10 Excellent

Adriel

Liked: Cleanliness, amenities, property conditions & facilities
El personal fue amable, la habitación, aunque estaba un poco descuidada, siempre estuvo limpia y cada día me recibían con una botella de agua que siempre se agradece.
Stayed 5 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar justo en el centro de la ciudad.
Stayed 1 night in Oct 2025

8/10 Good

Reyna

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Personal de recepción muy mala onda
Stayed 1 night in Oct 2025

4/10 Poor

Héctor

Disliked: Cleanliness, property conditions & facilities, room comfort

TERRIBLE HOTEL

Lo único bueno es la ubicación, el cuarto no tenía aire, no servía la secadora de cabello, no servían las planchas que ya eran viejas y rotas, la televisión sólo contaba con 3 canales, para el segundo día los enchufes de luz ya no funcionaban, ya no servía la televisión. El baño muy improvisado, no había luz en la regadera. Y su personal sólo se limitaba a decir, “ay una disculpa”
Stayed 5 nights in Aug 2025

8/10 Good

Karen Marlene Ríos

Liked: Cleanliness, amenities, property conditions & facilities
En general muy bien, hay detalles por mejorar, pero muy accesible el lugar y el personal muy amable
Stayed 2 nights in May 2025

8/10 Good

Gerardo de jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones limpias El personal muy amable, siempre dispuesto. Finca muy antigua, no recomendable para personas que no puedan subir escaleras. Muy céntrico y muy económico sin demeritar calidad.
Stayed 3 nights in Jun 2025

6/10 Okay

José Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Estábamos en la habitación 305 y la segunda noche estuvo encendida una luz justo afuera de nuestra habitación toda la noche que iluminaba nuestra habitación. Muy difícil conciliar el sueño así.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

La peor experiencia de un pseudo hotel

Un hotel que en su publicidad maneja publicidad engañosa. Ya está notificada la SECTUR sobre la realidad de éste “hotel “ que aunque muy económico, maneja fotografías editadas ya que nada que ver con la realidad
Stayed 7 nights in Mar 2025

10/10 Excellent

Jorge Alberto

Liked: Property conditions & facilities
Todo bien
Stayed 2 nights in Feb 2025

8/10 Good

Ever

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó, que no hubo agua caliente, las dos veces que tome el baño jamás salió agua caliente.
Stayed 1 night in Feb 2025