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Hotel Ojo de Agua

3.0 star property
Oceanfront with outdoor pool, near Puerto Morelos Town Square

Choose dates to view prices

Photo gallery for Hotel Ojo de Agua

Beach/ocean view
Superior Room, Sea View | Beach/ocean view
Lobby sitting area
Sundeck
Outdoor pool, sun loungers
This oceanfront retreat in Puerto Morelos offers complete relaxation. Enjoy the outdoor pool, book a spa massage, or explore the garden. Free in-room WiFi keeps you connected, and the multilingual staff is always ready to assist.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping

Room options

Check availability for these dates

Tonight

Sep 24 - Sep 25
Check availability for tonight Sep 24 - Sep 25

Tomorrow

Sep 25 - Sep 26
Check availability for tomorrow Sep 25 - Sep 26
Available filters for rooms
Showing 5 of 5 rooms

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Wardrobe or closet
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Family Room | In-room safe, desk, free WiFi

Family Room

7.8 out of 10
Good
(39 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Wardrobe or closet
  • 21 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, free WiFi

Standard Room

7.6 out of 10
Good
(19 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Wardrobe or closet
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | Beach/ocean view

Superior Room, Sea View

7.0 out of 10
Good
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Wardrobe or closet
  • 14 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, free WiFi

Standard Room, 2 Double Beds

7.2 out of 10
Good
(54 reviews)

Highlights

Separate sitting area
Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Wardrobe or closet
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580

What's nearby

  • Ojo de Agua Beach - 2 min walk - 0.2 km
  • Puerto Morelos Town Square - 6 min walk - 0.6 km
  • Puerto Morelos Artists’ Cooperative - 6 min walk - 0.6 km
  • Puerto Morelos Beach - 4 min drive - 3.2 km
  • Crococun Zoo - 7 min drive - 6.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Ojo de Agua - ‬2 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬6 min walk
  • ‪Merkadito Del Mar - ‬5 min walk
  • ‪Local Coffee + Shop - ‬4 min walk
  • ‪Don Ernesto's - ‬2 min walk

About this property

Hotel Ojo de Agua

Hotel near Puerto Morelos Town Square
Located close to Puerto Morelos Beach, Hotel Ojo de Agua provides a terrace, a garden, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool along with sun loungers
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Tour/ticket assistance, a 24-hour front desk, and smoke-free premises
  • Multilingual staff and a reception hall
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All guestrooms at Hotel Ojo de Agua feature comforts such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes. Guest reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 67.88 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Does Hotel Ojo de Agua have a pool?

Yes, this property has an outdoor pool.

Is Hotel Ojo de Agua pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Ojo de Agua?

This property doesn't offer parking.

What time is check-in at Hotel Ojo de Agua?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Ojo de Agua?

Check-out is at noon.

Does Hotel Ojo de Agua provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Ojo de Agua located?

Nestled on the beach, this Puerto Morelos hotel is within a 10-minute walk of Ojo de Agua Beach and Puerto Morelos Town Square. Arrecife de Puerto Morelos National Park and Puerto Morelos Artists’ Cooperative are also within 10 minutes.

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Reviews

Hotel Ojo de Agua Reviews

7.6

Good

7.6

Cleanliness

7.0

Amenities

8.0

Staff & service

7.2

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 370 out of 1010 reviews
Rating 8 - Good. 287 out of 1010 reviews
Rating 6 - Okay. 145 out of 1010 reviews
Rating 4 - Poor. 101 out of 1010 reviews
Rating 2 - Terrible. 107 out of 1010 reviews

Reviews

10/10 Excellent

Giampiero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel on the beach
Stayed 11 nights in Sep 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service
Spent 2 weeks it was great nice and quiet.
Stayed 14 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was gorgeous and the food was delicious we had a great stay
Stayed 1 night in Jul 2025

8/10 Good

Andres

nice place for the price
Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place and the people, the staff are great and weve never felt uncomfortable or out of place here
Stayed 5 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great staff
Stayed 1 night in Jul 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love coming to Ojo de Agua. staff are very friendly and helpful. only problem was that the safe was inoperable. i was informed they are planning getting the lock fixed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
i will visit again soon! truly enjoyed my stay with you!
Stayed 6 nights in Jul 2025

10/10 Excellent

Wendy Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The whole travel experience was great, from weather to the Beach, Restaurants etc,
Stayed 10 nights in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are regulars here and will keep coming back. This is not a five-star resort but is very clean and the staff are mucho friendly. The beautiful beach is 100 feet away and the hotel offers chaise lounge chairs for guests. Umbrellas are available. The restaurant next-door, seemingly on the same property, is very agreeable with good food and good prices. There are a ton of other good restaurants in easy walking distance, even for someone like me with a hip and knee replacement! The water isn’t potable and warm showers are hard to come by but everything else here makes up for these things. Ana, David, and Fernando (and the rest of the front end crew) make the check in process very easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but the washrooms could be better, staff was very friendly and nice
Stayed 6 nights in Jun 2025

10/10 Excellent

Lauro

Liked: Cleanliness, amenities, property conditions & facilities
Just a few steps from the beach, affordable prices
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice my biggest complaint was it was a good little distance to get a coffee as there wasn’t any in lobby the beach was beautiful we went there because the seaweed was awful I’m plays in playa de Carmen we liked it so much we’re headed there again today
Stayed 1 night in Jun 2025

2/10 Terrible

Maissaa Alhaj

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was bad the swimming pool was closed, we saw a big rat on front of our room door, they mentioned that there is a breakfast and they don’t even have a restaurant, the pictures online looked nothing like reality
Stayed 6 nights in Aug 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities
Clean but needs an update, great location close to everything, restaurants are very close walking distance. We just use the room to sleep and enjoyed the beach. Pool needs new paint but it was ok. The restaurant there is expensive comparing to other around the property.
Stayed 2 nights in Jul 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities
Very dated. Needs some renovations.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is on the side street. Staff is very thorough in their information.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach and many restaurants nearby
Stayed 7 nights in Mar 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Employees are great! Could use paint everywhere(not talking about outsides that are exposed to salt water). There were scrapes on the doors and bed was broken in the room. Love the hotel though.
Stayed 6 nights in Jul 2025

8/10 Good

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful
Stayed 14 nights in May 2025

2/10 Terrible

Sampath Gamini Seneviratne Wansooriya

Disliked: Cleanliness, staff & service, property conditions & facilities
unfortunately we are not stay there due to visa problem so i have to cancel my trip so i was really disappointed when i spoke to one of your front office person to do some favorable reimbursement for my cancelation .but the respond to my request is big "SORRY"i will never recommend this hotel to any one i know that they are some policies but you always can bend it.
Stayed 5 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Very glad they had refrigerators in the room. It could use more comfortable patio chairs.
Stayed 9 nights in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
On the beach, beautiful scenery, clean and friendly
Stayed 26 nights in Feb 2025

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay
Stayed 7 nights in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everything
Stayed 9 nights in Mar 2025