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Hilton Garden Inn Queretaro

3.5 star property
Downtown Querétaro's outdoor pool offers a refreshing break between activities, while free WiFi keeps travelers connected during meals at the on-site restaurant

Choose dates to view prices

Travelers find Hilton Garden Inn Queretaro ideally located in Downtown Querétaro. Amenities include an on-site grocery store, laundry services, outdoor pool, 24-hour gym, dining at 1917 restaurant, and free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is AED 264
AED 315 total
includes taxes & fees
28 Feb - 1 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

King Bed Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
LCD TV
Sofa bed
Premium bedding
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Yard
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Yard
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

2 Queen Beds Room

  • Sleeps 4

One Bedroom Suite King With Sofabed

  • Sleeps 4

2 Queen Beds With Large Outdoor Terrace

  • Sleeps 4

King Room With Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 King Bed with Outdoor Terrace

  • Sleeps 2

King Room

  • Sleeps 2

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About the neighborhood

Located in Downtown Querétaro, a neighborhood in Querétaro, Hilton Garden Inn Queretaro is in a shopping district. Querétaro Museum of Art and Museo de Arte Sacro are cultural highlights, and some of the area's attractions include Ignacio Mena Rosales House of Culture and Centro Cultural Tejeda. Looking to enjoy an event or a game while in town? See what's happening at Plaza Santa Maria Bullring or Josefa Ortiz de Domínguez Auditorium. Spend some time exploring the area's activities, including golfing. Visit our Querétaro travel guide
Map
Prolongacion Ignacio Zaragoza 99 -1, Plaza Jardines, Querétaro, QUE, 76180

What's nearby

  • Fountain, Autonomous University of Queretaro, Queretaro, Mexico
    Autonomous University of Querétaro
    3 min drive - 4.2 km
  • Querétaro General Hospital
    3 min walk - 0.3 km
  • Galerías Querétaro Shopping Center
    10 min walk - 0.9 km
  • Plaza Santa Maria Bullring
    12 min walk - 1.0 km
  • Cerro de Las Campanas National Park
    4 min drive - 4.6 km

Getting around

  • Queretaro Intl. Airport (QRO)
    39 min drive

Restaurants

  • Karnes En Su Jugo
    4 min walk
  • Café Amadeus Jardines
    4 min walk
  • Tanuki Ramen
    4 min walk
  • Taquería Jalisco
    4 min walk
  • Carl’s Jr.
    11 min walk

About this property

Hilton Garden Inn Queretaro

Hotel near Aqueduct of Santiago de Querétaro
Take advantage of a grocery/convenience store, a terrace, and dry cleaning/laundry services at Hilton Garden Inn Queretaro. The on-site restaurant, 1917, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour gym.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and luggage storage
  • Laundry services, concierge services, and an elevator
Room features
All 102 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and bathtubs
  • 42-inch plasma TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

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  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 230 reviews
The price is AED 223
AED 266 total
includes taxes & fees
8 Mar - 9 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • 1,917

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,450 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 21 to August 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Queretaro
Hilton Garden Inn Queretaro
Queretaro Hilton Garden Inn
Hilton Garden Inn Queretaro Hotel
Hilton Garn Inn Queretaro
Hilton Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel
Hilton Garden Inn Queretaro Querétaro
Hilton Garden Inn Queretaro Hotel Querétaro

Frequently asked questions

Does Hilton Garden Inn Queretaro have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM. The pool is closed seasonally each year from August 21 to August 24.

Is Hilton Garden Inn Queretaro pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn Queretaro?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hilton Garden Inn Queretaro?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Garden Inn Queretaro located?

Located in Downtown Querétaro, this hotel is within a 10-minute walk of Querétaro General Hospital and HILVANA Shoe & Fashion Outlet. Galerías Querétaro Shopping Center and Plaza Santa Maria Bullring are also within 1 mi (2 km).

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Reviews

Hilton Garden Inn Queretaro Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 500 out of 924 reviews
Rating 8 - Good. 264 out of 924 reviews
Rating 6 - Okay. 89 out of 924 reviews
Rating 4 - Poor. 33 out of 924 reviews
Rating 2 - Terrible. 38 out of 924 reviews

Reviews

8/10 Good

Faustino

Liked: Cleanliness, property conditions & facilities
Clean rooms, very nice staff and location was great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities, room comfort

A good place to stay, I recommend

Modern building, room was clean, bed was comfortable, about a 5 minute drive to downtown. Not too many options for dining in area. Parking is free.
Stayed 1 night in Sep 2023

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. I stayed with my family for a weekend and enjoyed our stay there.
Stayed 3 nights in Sep 2025

10/10 Excellent

JOSE ALONSO

Liked: Cleanliness, staff & service, property conditions & facilities
excelente hotel
Stayed 1 night in May 2025

4/10 Poor

Amaris

Disliked: Cleanliness, amenities
Felt safe but no free breakfast, no free coffee and carpet looked so dirty and old.
Stayed 1 night in Nov 2025

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel Business Class
Stayed 1 night in Aug 2024

10/10 Excellent

Amaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night with a small child. Felt safe and would stay again
Stayed 1 night in Nov 2024

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and attentive staff. Comfy beds.
Stayed 2 nights in Oct 2022

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities
It was close proximity to dining places the hospital, shopping bakery you name it
Stayed 5 nights in Jun 2022

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice 👌
Stayed 1 night in Apr 2024

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Good
Stayed 1 night in Apr 2024

10/10 Excellent

diego

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Franco

Liked: Amenities
.
Stayed 1 night in Nov 2024

6/10 Okay

Antonio

Worn

Hotel is worn. Dirty floors and worn furniture. Staff. Or able to provide receipt at checkout.
Stayed 3 nights in Apr 2024

8/10 Good

Ernesto

Liked: Cleanliness
s
Stayed 1 night in Jun 2023

6/10 Okay

Marco Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet in the hotel. And the rooms poor tv very old. Noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
00
Stayed 2 nights in Nov 2023

4/10 Poor

Gerardo

Disliked: Staff & service, property conditions & facilities
The worst service in reception area. No bell boys, no information about the parking lot close.
Stayed 2 nights in May 2023

4/10 Poor

enrique

Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king bed, was very important because I have a baby, when arrive they said we do not have a king bed for you, I asked them to help me, it took 20 min to give a room with king bed, they had the room all the time! my kid was crying because was late, they even offer me a Moises for my 2 yr old kid!!? come on! in the morning they turned off the AC, before you check out.
Stayed 1 night in Jul 2023

2/10 Terrible

Alejandra

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy carpet in my room. Swimming pool out of service
Stayed 1 night in Feb 2026

8/10 Good

Vera Olimpia Castellanos

Disliked: Amenities, property conditions & facilities
En realidad le falta mantenimiento al hotel, se encuentra bien ubicado y de buen tamaño la habitación, espero y no lo descuiden porque está en un buen punto.
Stayed 2 nights in Feb 2026

10/10 Excellent

Dadier

Impecable
Stayed 1 night in Feb 2026

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas son muy cómodas, muy limpio y el café delicioso
Stayed 1 night in Oct 2025