Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately MXN 129 for adults and MXN 105 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hotel Hacienda Real pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property.
What time is check-in at Hotel Hacienda Real?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Hacienda Real?
Check-out is at noon.
Where is Hotel Hacienda Real located?
Situated in Ezequiel Montes, this hotel is within 1 mi (2 km) of Museo del Dulce and Pena de Bernal. Finca Sala Vivé by Freixenet México and Freixenet México are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel agradável. Atendimento excelente. Quarto grande, espaço e confortável. Com uma sacada com vista para a Peña de Bernal. Banheiro razoável, pouca água no chuveiro e pia com o escoamento precário. O hotel possui um lindo terraço, perfeito para admirar a cidade.
Très belle adresse, l’hôtel est charmant et surtout le personnel est extrêmement aimable et notamment Luis.
Attention par contre, ils placent une bouteille de vin payante sans que le prix ne soit affiché (et pas bonne) dans la chambre.
Excelente Hotel ubicación, servicio, seguridad y atención lo recomiendo al 100%
MARTIN RICARDO
Stayed 1 night in Jul 2019
Verified
2/10 Terrible
Verified traveler
20 July 2019
Disliked: Staff & service, room comfort
desmadre
Buena ubicación y vista. Sin embargo, justo después de usar mi tarjeta de crédito para pagar la habitación, tenía cargos fraudulentos en mi tarjeta. Aconsejamos pagar solo en efectivo. No hay agua caliente en la mañana. Mosca masiva problema en el restaurante. Pero la camarera fue agradable.
Un excelente lugar, buena ubicación e increíble atención por parte del personal, fuimos un grupo bastante nutrido a una boda y la mayoría nos hospedamos aquí, a pesar de la cantidad de gente, la fiesta y nuestras solicitudes, quienes nos atendieron lo hicieron siempre con una sonrisa y excelente atención, sin duda una gran opción para hospedarse.