"Initially there was an issue with how Expedia would reimburse this location so we had to pay out of pocket for the room. We called Expedia and sorted it out. The staff explained the issue and it was handled professionally. In total, great staff, great location, and great customer service from Expedia."

"Always stay here when in Liverpool. Staff are fantastic. Breakfast is great. Always recommend. "

"Best location to visit the Albert Dock complex. "

"Grei plass og standard. Manglet bord og stoler .Ingen minibar/kjøleskap. Ingen minisafe."

"Even though I paid in full on line and had receipt, property said I still owed 200 pounds and I had to pay. I guess I’ll check my statements and take up w CC company!!"