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Extended Stay America Select Suites Richmond Innsbrook

2.5 star property
Travelers appreciate the practical amenities at this hotel near Short Pump Town Center, from convenient laundry facilities to express check-out and helpful staff

Choose dates to view prices

Extended Stay America Select Suites Richmond Innsbrook offers easy access to Short Pump Town Center. Enjoy practical comforts like in-room WiFi and laundry facilities. Maintain routines at the gym and save time with express check-out options.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is AED 311
AED 361 total
includes taxes & fees
27 May - 28 May

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About this property

Extended Stay America Select Suites Richmond Innsbrook

  • Hotel near Short Pump Town Center
  • At Extended Stay America Select Suites Richmond Innsbrook, you can look forward to laundry facilities, a gym, and conference space. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self parking
    • Express check-out, smoke-free premises, and a vending machine
    • Barbecue grills, a TV in the lobby, and an elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 92 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs.
  • Extra amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Kitchens, refrigerators, and microwaves

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  • Parking included
  • Free WiFi
  • Air conditioning
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The price is AED 258
AED 300 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Extended Stay America Select Suites Richmond Innsbrook pet-friendly?

Yes, this property allows pets (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Extended Stay America Select Suites Richmond Innsbrook?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Select Suites Richmond Innsbrook on 27 May 2026 start from AED 311, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Select Suites Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Extended Stay America Select Suites Richmond Innsbrook?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Extended Stay America Select Suites Richmond Innsbrook located?

Situated near the airport, this hotel is within 6 mi (10 km) of Short Pump Town Center, Bowlero West End, and Regency Square Mall. Henrico Doctors' Hospital and Sheltering Arms Institute are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.6

Cleanliness

8.0

Location

7.0

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 187 out of 691 reviews
Rating 8 - Good. 141 out of 691 reviews
Rating 6 - Okay. 97 out of 691 reviews
Rating 4 - Poor. 96 out of 691 reviews
Rating 2 - Terrible. 170 out of 691 reviews

Reviews

Verified

8/10 Good

Lorri

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

willliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and the staff was really nice.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Nasir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at this hotel and staff was really nice
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location…Great staff
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Brandon

Disliked: Property conditions & facilities
Staff was nice and helpful. Hotel was pretty run down.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is budget friendly, the building is old but room and staff are good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Quamane

Liked: Amenities
I must say with all honest this was a very comfortable and pleasing stay staff treatv customers as a priority and was very king when comes to accommodations ....T.ALLEN
Stayed 1 night in Jan 2025
Verified

8/10 Good

Damaris

Disliked: Amenities
Very convenient location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Cris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was okay and room was clean
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than other budget places I've been. Very friendly staffs.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was off of a main road so it was easy to travel and find while driving around the area. Very kind staff and helpful with finding the way around the building
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people always make the place for me, and the people here are great!!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very welcoming. Room is clean and bed is comfortable.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, front desk lady is great. Also above and beyond
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Carlistle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!!

My start is always great! The manager is a great and sweet person... She is very understanding and will make sure you're very comfortable!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hashir Ahmad and Khadijah are very kind and wonderful staff. They went above and beyond every-time help was needed. The room was great and I would recommend anyone this extended stay. We were placed in very GOOD HANDS. Thank you again for all you guys hard work and outstanding professionalism..!!
Stayed 1 night in Jan 2025
Verified

4/10 Poor

Jeremy

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Desk lady was very nice. Entire hotel smelled of cigarettes. Room was a very nice room honestly but the beds were very uncomfortable. The sofa pullout bed was in very poor and dirty Condition
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Arif

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very bad conditions and also bathroom conditions very bad and lot of mosquito I recommend no good
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Dorcas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First floor had bed bugs Second floor had roaches Third floor smelled like mold? But the staff was wonderful!!! Very nice and helped out where they could
Stayed 1 night in May 2024
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Outdated stayed overnight

Inside of the lobby is not welcoming at all. Very sterile and outdated. You can tell people live there so people would be sitting outside. During my stay, kids were out roaming the halls. Again, the place is outdated. The bed was clean. The kitchen....outdated. what can I expect for the price.
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Got the heck out of there

We arrived at this property and no one was at the front desk. There was a sign that said they were away helping another guest and to use the courtesy phone located outside and dial 0 for faster service. After 3-5 mins of no one there we called. No answer. Finally a very nice lady came in, checked us in, and we went to check out the room. We walked in to smells, the arm of the pull out couch we would need to use was destroyed and roaches were scurrying across the floor. We left immediately!!!! The lady processed a refund, with no issue. Very gross. Would not recommend.
Stayed 2 nights in Mar 2024
Verified

2/10 Terrible

Krista

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and then left 20 minutes later. The room has roaches! There were roaches in the kitchen area crawling on the wall and ceiling. The hallway smelled really awful. It was musty and smelled like sour food and mildew. The floors in the room were sticky, the lamp was broken and the phone didn’t work. The bathroom was dirty, the walls has something splattered on it. The furniture was broken as well. Completely awful. The staff was pleasant enough and didn’t give me any trouble checking out. I did receive a refund.