Find all hotels by Independent in Rochester, NY

"Staff was very friendly and helpful."

"BEST BEDS IN ANY HOTEL EVER. I was in a first floor Accessible room, before the construction started and my bed was dreamy. Then I got moved up to 212 and the bed was even more lush. I had excellent interactions with most of the staff, shout out to Lindsey and the night crew, and I loved being able to walk over to Jimmy Johns and Petsmart. Even in full blown winter, the roads were in great shape. I recommend this hotel absolutely. CLEAN PERFECT ROOMS and AWESOME housekeeping."

"No comment"

"Still haven’t gotten my room deposit back "

"Clean room; friendly staff"

"Nice hotel. No complaints."

"Clean and well appointed room. Welcoming staff"

"Staff was great! All was in order at the property and it was great to see some upgrades being done. Our son will be attending St. John Fisher University next year and we are looking forward to our next stays after his football games!! "

"A couple was screaming at 2:30 in the morning last night on the first floor for what had to be about 30 minutes. For all the common area cameras and being right around the corner from the front desk, they allowed it to go on. For what we paid, that should have been assessed and fast."