"Room and halls were dirty. Had to contact front lobby to get towels, toilet paper, etc. Mold in shower and tiles in shower cracked. Bathroom squishy..cold metal leg of the vanity touched your leg while using toilet. Looked like blood splatter on bathroom ceiling. Elevator not working. Outside our room was a super loud generator that was on 24 hours a day. Couldn’t sleep. Ear plugs provided in the room so staff aware of problem yet still place travellers in that room. Paid $500 a night to stay...

"We had a large condo unit and our son was getting married so it was really nice for entertaining"