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Best Western Consort Hotel

3.0 star property
Hotel in Rotherham with a 24-hour front desk and a restaurant

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The Best Western Consort Hotel sits in the heart of the city, welcoming travelers with comfortable accommodations and practical amenities. Guests connect to WiFi with ease, appreciate the helpful porter service, and consistently mention how well the property is maintained.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included
  • Free WiFi

About the neighborhood

Map
Brampton Road, Rotherham, ENG, S66 9JA

What's nearby

  • Treasure Island - 3 min drive - 4.0 km
  • Ulley Reservoir Country Park - 4 min drive - 6.2 km
  • Rotherham General Hospital - 6 min drive - 7.3 km
  • Gulliver's Valley - 6 min drive - 8.8 km
  • Rother Valley Country Park - 7 min drive - 9.8 km

Getting around

  • Kiveton Bridge Station - 10 min drive
  • Doncaster (DSA-Sheffield) - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Thurcroft Fish Bar - ‬12 min walk
  • ‪W Italian Bar And Grill - ‬4 min drive
  • ‪The Yard - ‬4 min drive
  • ‪Sir Jack - ‬3 min drive

About this property

Best Western Consort Hotel

Hotel in the city center
Laundry facilities, a bar, and a restaurant are just a few of the amenities provided at Best Western Consort Hotel. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Breakfast (surcharge), a porter/bellhop, and a 24-hour front desk
  • An elevator, meeting rooms, and smoke-free premises
  • Guest reviews speak well of the overall condition
Room features
All guestrooms at Best Western Consort Hotel offer amenities such as free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Consort Hotel Rotherham
Best Western Consort Rotherham
Best Western Consort
Best Consort Hotel Rotherham
Best Western Consort Hotel Hotel
Best Western Consort Hotel Rotherham
Best Western Consort Hotel Hotel Rotherham

Frequently asked questions

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western Consort Hotel?

Check-in begins at 2 PM.

What time is check-out at Best Western Consort Hotel?

Check-out is at 11 AM.

Where is Best Western Consort Hotel located?

Located in the heart of Rotherham, this hotel is 3.1 mi (4.9 km) from Ulley Reservoir Country Park and within 6 mi (10 km) of Rotherham General Hospital and Clifton Park Museum. Rotherham Minster and Rotherham Leisure Complex are also within 6 mi (10 km).

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Best Western Consort Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 43 reviews
Rating 8 - Good. 22 out of 43 reviews
Rating 6 - Okay. 4 out of 43 reviews
Rating 4 - Poor. 4 out of 43 reviews
Rating 2 - Terrible. 6 out of 43 reviews

8.2/10

Cleanliness

7.2/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and rude

Room had a massive stain on the carpet and bathroom was riddled with mould and mildew. Rude unhelpful staff, charged us twice!
Stayed 1 night in Dec 2017

6/10 Okay

Gordon

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Urgent maintenance required.

How this hotel is under the Best Western banner is beyond belief. The place needs a major overhaul.
Stayed 3 nights in Dec 2017

8/10 Good

Mrs C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Works Christmas party

The hotel room was very comfortable and of a good standard,also on ground floor which was good for both myself and my husband as not great with stairs,we had to go ask for milk more than once but that’s trivial, rooms were very warm, which was welcomed as was very cold night, so all in all was satisfactory bit chaotic in party venue, but our party ran like prescision clockwork and the food was excellent and hot which I like,some staff were little rude,but most were very attentive, more experienced staff would be good on bar area, because the queues were quite unacceptable but all in all great night, which in some fairness was down to our party organiser who made sure that we were looked after
Stayed 1 night in Dec 2017

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

within an inch of 5 stars

Somehow managed to get a room about the size of a cricket pitch with four poster bed, sofa, chair, separate bath and shower and two sinks!! So obviously I am impressed. Everything nice and clean just no soap in bathroom (you only notice when you need it) luckily I had brought my own.
Stayed 1 night in Dec 2017

4/10 Poor

caz, Rotherham

Disliked: Staff & service, property conditions & facilities

Work Christmas party

We decided to stay here to save on taxi fares. Didn’t get much of a welcome, on arrival staff were inattentive. Dropped our bag in room which was satisfactory apart from mouldy shower screen & broken soap dispenser & dirty pillow on bed then went to find the bar for a pre party drink then found it didn’t open until 6pm. Went back to room to get ready for the party & got down to venue around 7pm to find there were no drinks available on draught as the gas was off due to a leak. Bottled drinks only which work out far more expensive. Service was very slow in restaurant it didn’t help that we had to order food on the actual evening. Huge gaps between courses & no veg brought out with our main. We had to take from other table as we had two. Got up next morning to find no milk with the tea & coffee facility.
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Loud noises until late at night, check in was unbelievably slow, and no staff on check out.
Stayed 2 nights in Dec 2017

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’d Stay Again..

Only staying one night. Nice big room/bathroom and very clean. Staff very helpful. Slight niggles..tv remote not working (batteries?). Radiator needed sorting - all of it was not heating the room. That aside, we’d stay there again, no problem, which is maybe the best measure
Stayed 1 night in Dec 2017

2/10 Terrible

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much for a 3* and AA 3* hotel!!!

I would never stay here again. There wasn't a room when we checked in, then magically one appeared. The Manager was very abrupt and extremely rude. NEVER AGAIN!!!
Stayed 1 night in Dec 2017

2/10 Terrible

Slickspiv, Radstock

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible Stay

My wife and I stayed for one night at this hotel and never again. We nearly didn't get a room as it was over booked and when we did get a room, it must have been one they never use as it smelt of stale cigarettes and was freezing cold. When we got into bed, it was like getting into an ice box. The breakfast was nothing to shout about neither.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Clean rooms & comfy bed

Check in was a shambles. There were 3 members of staff, none of which seemed to know that I had two rooms booked, even though they had phoned the day before to check. On arrival, the room was freezing but it did warm up slowly. The hotel is extremely dated but the rooms are very clean and comfortable. If you need somewhere cheap to stay then it's ok, not special in any way but does the job.
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
We got there only to be told the hotel was overbooked and they had no room for us. They found us another hotel 20 miles away..... too far away from the venue we had tickets for. They offered us the difference in room rates between the 2 hotels and a little towards taxi fare. Not a happy customer. Not sure who was at fault..... Expedia or the Hotel
Stayed 1 night in Nov 2017

2/10 Terrible

Stuart

Disliked: Staff & service, room comfort

Don't ever.....

Booked a family room and ended up with a twin room. Had to have a camp bed for my 8 yr old which made it very cramped. The heating didnt work and the so called family room was directly above the entrance where wedding guests congregated to smoke until the early hours. Couldn't get a drink at the bar because there was a wedding on and the other bar shut at 9.30pm on a saturday! The guy at reception didn't even hint at an apology and clearly didn't care. Worst experience ever and i stay in hotels very frequently for work.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean hotel

Very clean, good staff, few things was broken when first was in the room, but this got resolved immediately, thanks for our stay,
Stayed 1 night in Oct 2017

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is a little outdated but I have to say the staff group are one of the best I have encountered during all my travelling. that alone would much me choose to stay again
Stayed 1 night in Oct 2017

8/10 Good

Alison

Liked: Cleanliness, property conditions & facilities

It was a bed for the night

The hotel is fairly easy to find from the Motorway. On the evening of our stay, the hotel was hosting a fundraising event which meant that even though we were told upon check-in that the restaurant was serving food, when we arrived at the restaurant we were promptly told that it was closed due to their catering for the event. The room was sufficient for the evening but the noise that was coming from downstairs was intolerable. Ideally, we should have been warned of this event on booking in order to make an informed decision about our stay.
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

On arrival their was no room

Staff wasn’t interested stated all rooms were booked out for a wedding and said there was nothing they could do about it, we had traveled and paid for the room ; miraculously after demanding to see the manager she gave us someone else’s room who hadn’t arrived yet and said they would sort out them when they arrived . Also was told that this problem happens regularly.
Stayed 1 night in Sep 2017

8/10 Good

mike, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with easy access to motorway.

Helpful welcoming staff and good facilities. Large room in quiet area of hotel.
Stayed 1 night in Jul 2017

8/10 Good

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Friendly

Very well looked after with a special mention to their excellent Chef and the friendly staff Only downside was the malfunctioning air conditioning
Stayed 4 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very friendly staff receptionist was extremely helpful
Stayed 1 night in Jul 2017

4/10 Poor

Philip

Liked: Cleanliness, staff & service, property conditions & facilities

Shame about the Air Conditioning

Air conditioning not working, a wedding booked in and a hot day! Wedding guests were outside until the early hours, had to have windows open because of lack of air conditioning resulted in very little sleep. Staff were friendly and helpful especially Jonathan.
Stayed 1 night in Jun 2017

2/10 Terrible

Paul

Liked: Cleanliness
Disliked: Staff & service

Noise levels unacceptable

We stayed for one night which was our third stay in the last 3 months but we will not be returning. There was considerable noise from the reception area, mainly singing, until 1.30am. We phoned the night porter but the phone was answered by one of the revellers so we gave up. The unacceptable noise levels continued for a further hour. We complained as we left and we received an apology and we were told our concerns would be passed to management but no response has been received from them. Why would you stay in a hotel if a decent nights sleep is virtually impossible?

8/10 Good

Kieran

Liked: Cleanliness
Booked in suite and the spa bath didn't work

8/10 Good

Rossallie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BW Consort Hotel Sheffield

Nice surprise when arrived at hotel as clean premises and lots of parking available. Check in was straightforward and great welcome. Requested for a room on top floor at quiet end of hotel very happy with it. Spacious, king bed and bathroom with separate shower and bathtub.clean and tidy. Onsite restaurant with bar a good variety of food. Went across road to restaurant winebar and impressed with choice of food and drinks available. Would recommend as an option. Location is 28mins from Sheffield city centre. Would consider staying at hotel again.

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly staff, room and shower great, would suggest letting customers know before they book if there is a wedding reception happening on the date they are booking for, ( very loud )