Located close to Te Puia New Zealand Maori Arts and Crafts Institute and Redwoods Whakarewarewa Forest, Distinction Rotorua Hotel and Conference Centre provides a coffee shop/cafe, a garden, and a hair salon. For some rest and relaxation, visit the steam room or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Fenton Park, a neighborhood in Rotorua, is home to Distinction Rotorua Hotel and Conference Centre. The area's natural beauty can be seen at Redwoods Whakarewarewa Forest and Lake Rotorua, while Tamaki Maori Village and Mitai Maori Village are cultural highlights. Traveling with kids? Make time for Skyline Rotorua, or check out an event or a game at Ogo. Spend some time exploring the area's activities, including golfing. Visit our Rotorua travel guide
390 Fenton Street, Rotorua, 3201
What's nearby
Whakarewarewa: The Living Maori Village
6 min walk - 0.6 km
Te Puia New Zealand Maori Arts and Crafts Institute
10 min walk - 0.9 km
Whakarewarewa Thermal Reserve
10 min walk - 0.9 km
Redwoods Whakarewarewa Forest
13 min walk - 1.1 km
Tamaki Maori Village
4 min drive - 2.9 km
Getting around
Rotorua (ROT-Rotorua Regional)
9 min drive
Restaurants
Ciabatta Bakery
18 min walk
McDonald's
3 min drive
Delhi Hut
4 min drive
Pataka Kai
10 min walk
Pantry D'or
15 min walk
About this property
Distinction Rotorua Hotel and Conference Centre
Upscale family-friendly hotel near Te Puia New Zealand Maori Arts and Crafts Institute
Located close to Redwoods Whakarewarewa Forest and Polynesian Spa, Distinction Rotorua Hotel and Conference Centre provides a coffee shop/cafe, a garden, and a hair salon. For some rest and relaxation, visit the steam room or the 4 hot tubs. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
Free self parking and valet parking
Buffet breakfast (surcharge), a water dispenser, and luggage storage
6 meeting rooms, a 24-hour front desk, and wedding services
Guest reviews give top marks for the helpful staff
Room features
All 133 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like late night room service and free WiFi.
Other conveniences in all rooms include:
Heating and ceiling fans
Free tea bags/instant coffee and electric kettles
Bathrooms with shower/tub combinations and free toiletries
43-inch LCD TVs with cable channels
Wardrobes/closets, separate sitting areas, and refrigerators
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
Free secured self parking on site
Free secured valet parking on site
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 36 for adults and NZD 18 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Restaurants on site
D Bar
Kowhai
Mr Yakitori
Pavilion
Things to do
4 hot tubs
Bicycle cleaning area
Bicycle storage
Children's pool
Gym
Outdoor pool
Steam room
Family friendly
Children's pool
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
6 meeting rooms
Conference center
Outdoors
Garden
Outdoor furniture
Pool loungers
Pool umbrellas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Tile flooring in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
5 floors
Smoking not allowed
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
43-inch LCD TV with cable channels
Food and drink
24-hour room service
Electric kettle
Refrigerator
Tea bags/instant coffee
More
Ceiling fan
Desk
Desk chair
Heating
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 36 for adults and NZD 18 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
DISTINCTION HOTEL
DISTINCTION HOTEL ROTORUA
Distinction Rotorua
DISTINCTION ROTORUA HOTEL
HOTEL DISTINCTION
HOTEL DISTINCTION ROTORUA
ROTORUA DISTINCTION
ROTORUA DISTINCTION HOTEL
Distinction Rotorua Conference
Distinction Rotorua Hotel Conference Centre
Distinction Rotorua Hotel and Conference Centre Hotel
Distinction Rotorua Hotel and Conference Centre Rotorua
Distinction Rotorua Hotel and Conference Centre Hotel Rotorua
Frequently asked questions
Does Distinction Rotorua Hotel and Conference Centre have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Distinction Rotorua Hotel and Conference Centre?
As of 8 March 2026, prices found for a 1-night stay for 2 adults at Distinction Rotorua Hotel and Conference Centre on 25 March 2026 start from AED 493, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Distinction Rotorua Hotel and Conference Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at Distinction Rotorua Hotel and Conference Centre?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at Distinction Rotorua Hotel and Conference Centre?
Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is Distinction Rotorua Hotel and Conference Centre located?
This family-friendly Rotorua hotel is located in Fenton Park, within 2 mi (3 km) of Te Puia New Zealand Maori Arts and Crafts Institute, Redwoods Whakarewarewa Forest, and Tamaki Maori Village. Lake Rotorua and Rotorua i-SITE Visitor Centre are also within 2 mi (3 km).
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Reviews
Distinction Rotorua Hotel and Conference Centre Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room was good, very nice breakfast with many options. Location good. Parking was ok…but a little bit of a hassle with gated lot and not good handicap access to it.
Great Customer service, food was good, amenities are good quality
KEI
Stayed 1 night in Jul 2025
6/10 Okay
Kirk
26 October 2025
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great price and service. Hotel could use a refresh in the common area but rooms were clean.Hotel is located in a residential area not close to city center. Nice and quite but not convenient for dining and shopping.
Such a great stay, the rooms were so lovely and comfortable. Such a quick walk to the surrounding Māori villages and geothermal walks
Sarah
Stayed 1 night in Sep 2023
8/10 Good
Archina
6 July 2025
Liked: Cleanliness, staff & service
Good place, relatively clean. Rooms were a bit outdated, no aircon, low light so not bright or daylight friendly , old bathroom fixtures, mould like on the sink area. Staff were friendly other shared areas were tidy but a little outdated like the laundry, gym and the bathrooms downstairs. Good breakfast.
We had a recently stay at Distinction Rotorua, the staff was friendly, the continental breakfast was great with a variety of choices. We found the room a bit old.
Kangson
Stayed 2 nights in Dec 2024
8/10 Good
Shane
29 June 2024
Liked: Cleanliness, staff & service, room comfort
Great!
A bit dated but very clean and tidy, friendly staff, great location.
Only stayed one night and did not use all the amenities on offer, apart from the bar. Very comfortable and clean. Had a spacious room with separate bedroom. Would stay again.
Leonie
Stayed 1 night in Jul 2024
8/10 Good
PETER
27 April 2025
Liked: Cleanliness, staff & service, amenities
Our Deluxe Twin room with balcony has a fantastic view. Reasonably furnished. The room was clean but a glass shelf was a little dusty. The building is old and has a nice old-school charm but could do with some TLC. Friendly staff everywhere you go. Great options breakfast buffet but would like to see more fresh fruit/ cut fruit. Bar & restaurant services are good and reasonably priced. Loved the garden, the pools and the spa!
PETER
Stayed 2 nights in Apr 2025
8/10 Good
PETER HAN JOO
1 August 2023
Liked: Cleanliness, room comfort
Not too bad
The room interior is a bit old. The breakfast is good.
When we drove up the exterior was a little dated but inside there was a real feeling of luxury. Velvet seats in the reception area, chandeliers hanging from the ceilings.
Our room showed a little bit of wear in places but overall it was well finished super quiet, clean and the beds were super comfortable. The staff were very helpful. As a family of five it was an excellent option for us and would highly recommend to anyone wishing to go to Rotorua for a family holiday.
Julie
Stayed 1 night in Jan 2024
6/10 Okay
JUNE
23 October 2023
Liked: Cleanliness, staff & service
It’s dated but clean. The air conditioner makes noise. The carpark has a security fence and feel more safe.
JUNE
Stayed 1 night in Oct 2023
6/10 Okay
Gail
21 July 2024
Liked: Staff & service
While our room was tidy and clean, the hotel was very tired and dark - it could definitely do with a facelift.
We could hear noise coming from other rooms, and the whole room vibrated when a truck went past outside - for these reasons, I wouldn't stay at the Distinction again.
It's the year of 2024, I paid more than $300 and there's NO AIR-CONDITIONING in the room. The manager guy stated that they didn't list "air-conditioned" in room description on the booking page, so it's a fair play, and i should check the room description more carefully. Well, "electricity" is also not listed, and there's electricity, I'm so grateful.
Upon arrival we had an inspection of the room, it was very dirty. The cups had been used and put back where they were suppose to be so they weren’t checked also surrounded by dust, the room was not dusted at all, above everything was a thick layer of dust. hair in the bathroom on the floor and the bath tub had a grease ring around it. We had booked with intentions that we’d have a view, we did not and we were also in the darkest section of the building. The situation of getting to and from parking is ridiculous we are able to exit building through a back door, but not return through the same door via the carpark, you had to walk from the car park all the way around through to the lobby entrance, this was a major inconvenience for us and our family as we had little ones, but also gear we wanted to take back to our room . However great service from the staff member who delivered our room service orders :)