8/10
As a high end hotel you should experience top rate hotel.
Being the start of the season you would expect the hotel to be in prime condition as it’s not cheap. The staff are lovely ask and they will do their best to help. But our room smelt of smoke (put air con on 15 minutes later clear, the room/suite could do with upgrading. But my soppy gripe why have painting done by someone that can’t cut in. It looks cheap and not professional. This is evident in many areas. The front of the hotel needs a good gardener and paving tidying up. Plenty of parking the pool is clean and nice area to enjoy and relax. Silly extras £1.50 for a towel £5 for a better internet connection a day. You’re already paying a high price it’s greed. The breakfast is just an average breakfast have seen far better displays in a b and b. But it’s ok it works but not 5 star. The hand rail from ground floor to 1st floor stairs is loose and grime covers the underside over the length, towels in corridor areas where the glass roof leaks and gutters need cleaning
not nice but easily sorted.
There not major issues but you are charging for a top hotel.
john
أقام 3 ليالٍ في شهر أبريل عام 2025
