"Great hotel. Room is lovely, shower is massive (although slightly moldy around shower head and in corners) and room was cleaned well when we needed it.
There was an issue where housekeeping left on our shower after they cleaned while we were out for 12 hours at portaventura and we came back to wet walls, condensation everywhere and the room as hot as a sauna. Manager was apologetic, he apologised for the issue and mentioned he raised issue with housekeeping, provided us with more towels but no compensation for a soaked room.
Poolbar staff weren't the most friendly, but drinks were nice. We were asked to move when we had our own drinks by the pool at 11:30pm on a tuesday night, while we were the only ones there. We only got the drinks because bar was closed the previous two nights when we wanted to get a drink.
Pool was a bit dirty with dead bugs and some scum, and tiles around outside of pool uneven on one side and tripped more than once.
Overall, would stay again. The positives outweigh the negatives"