"The staff was great and very helpful. The food was really good and reasonably priced with good variety! My only complaints are there wasn’t a smart tv in the room so unless you have miracast (iPhones don’t) you were left to the hotel tv. Also, my room was facing the street and could hear sirens all night. My room was also near an exit door that staff used and it slammed pretty loudly. I am sensitive to noise so this may not bother someone else. I liked that it was connected to the mall with a...

"This is a typical upscale Bangkok Hotel. Our issue was despite receiving a confirmation of the booking, and an email from Avani saying we are looking to having you and quotes THEIR booking confirmation number the reception.The receotion staff claimed for half an hour that there was no reservation and that Expedia had failed to forward it. In short they refused to honour the reservation, and their own confirmation email and booking number, for forty minutes. Not sure where you go with this...