2/10 سيّئ للغاية
Benjamin
مسافر لغرض العمل, مسافر برفقة العائلة
2025 يونيو 9
عناصر لم تنل الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
Booked online. It listed amenities of having a mini fridge and microwave, laundry for guests on site. We checked in, was told we couldn't have a handicap accessible room after I had made that clear prior to biking the room for 1 week. We get to a regular room and there is no fridge, no microwave, no toiletries (soap, shampoo, conditioner), not even a phone to call the front desk. We had the room for 3 people and they gave us 3 towels and 1 wash cloth. It was like pulling teeth getting the cleaning lady to understand we needed more towels and wash cloths every morning. We were in town from out of state for my husband to have surgery at the VA Hospital. One night when we arrived back at the hotel from waiting all day for my husband's surgery to finish it was about 1:30 a.m. my granddaughter and I got to the hotel and upon pulling into the parking lot we see 3 sketchy men hanging around the lot. We were afraid to get out of the car and go to our room. I had the phone number to the front desk already from a lady that works in the office because every time we needed towels or a plunger or whatever we had to walk down to the front desk because we had no phone in the room (big inconvenience being disabled and our mobility is not good) I called the front desk phone number from my cell phone to ask whoever answered to please come out side and watch us walk up to our room because we were so scared. The gentleman refused to step out and watch us 100% DO NOT RECOMMEND THIS PROPERTY!
Benjamin
أقام 6 ليالٍ في شهر يونيو عام 2025