The Donatello

3.5 star property
Hotel with a sauna, steps from Union Square

Choose dates to view prices

The Donatello near Union Square offers a true urban sanctuary. Guests can book aromatherapy or deep-tissue massages at the spa, enjoy meals at Zingari restaurant, connect with high-speed WiFi, and take in city panoramas from the rooftop terrace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(180 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio

  • Sleeps 4

Accessible King Combo

  • Sleeps 2

Accessible King Roll In

  • Sleeps 2

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Frequently asked questions

Is The Donatello pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Donatello?

Valet parking is available for USD 57.0 per night.

What time is check-in at The Donatello?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Donatello?

Check-out is at 10:00 AM.

Where is The Donatello located?

Located in Union Square, this hotel is within 1 mi (2 km) of Union Square, Moscone Convention Center, and Embarcadero Center. Pier 39 and Lombard Street are also within 2 mi (3 km). Powell St & Post St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

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Reviews

The Donatello Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 716 out of 1000 reviews
Rating 8 - Good. 201 out of 1000 reviews
Rating 6 - Okay. 48 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

10/10 Excellent

Audel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pan was the sweetest
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for a weekend but I would definitely return for a longer stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience! Book here
Stayed 3 nights in Sep 2025

10/10 Excellent

Nyein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, so clean .. im be coming back again
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Donatello. The staff, cleanliness and location are all things that would make us come back. Special shout out to Pam at the concierge desk, she makes amazing recommendations.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there very friendly very welcoming. Definitely will go back.
Stayed 3 nights in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the club lounge. Coffee and tea was available all day and until 10:30 pm. We would meet our friends there in the AM and plan our day. Some evenings they have a happy hour and that was nice too. The staff was wonderful, the place clean. Our only complaint was that they were having wifi problems so we were without it for a day or two. I would stay there again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The nicest and accommodating staff. Have stayed here several times and continue coming back because of the excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

Travlale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so great that we extended our stay by 2 nights.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than being on the edge of union square and the tenderloin, this is a great choice. We got the suite which had a nice small fridge, microwave, sink, dishwasher, and actual silverware and dishes. Staff was super nice, and everything just worked. Free coffee and teas up on the roof. Not super expensive. Recommend
Stayed 4 nights in Jul 2025

8/10 Good

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, a bit dated…
Stayed 3 nights in Jun 2025

10/10 Excellent

wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Very good Spa Close to good restaurants, China town Unfortunately, too many homeless few blocks away
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay
Stayed 3 nights in Mar 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and awesome place well located
Stayed 2 nights in Jan 2024

10/10 Excellent

KULWANT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amenities
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location--steps from Union Square. Very comfortable rooms, easy to relax between activities.
Stayed 4 nights in May 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view beautiful room lovely stay all round
Stayed 2 nights in Nov 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place to stay we had a Terrace room

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and price. Very comfortable room and the staff was very helpful and friendly. Loved the restaurant.
Stayed 3 nights in Jun 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the King studio suite and it was wonderful. I like the amount of space we had.
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the room was spacious and confortable.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very convenient location, great facilities, games room , sauna hot tub and lounge on top floor very well maintained with 5 star service. Staff were very welcoming and helpful with restaurant choices etc Zenaida on reception in lounge was also very welcoming and warm! Will come back for sure!
Stayed 2 nights in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderul stay. Close to Bart station at Powell and Market, cable cars and city transit. Staff very friendly and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning ladies were extremely nice!
Stayed 3 nights in Apr 2024

8/10 Good

irvin ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the layout of the hotel. The clubhouse upstairs on the top floor was a great place to start your day with coffee or tea. Filter water saves on plastic bottles. Transportation was all around us, so getting places was simple.
Stayed 5 nights in Oct 2024