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Hilton Garden Inn San Jose Airport City Mall

3.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Alajuela

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Photo gallery for Hilton Garden Inn San Jose Airport City Mall

Bar (on property)
Room, 2 Double Beds, Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
The current price is AED 422
AED 476 total
includes taxes & fees
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible, View (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, View (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
Private bathroom
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
  • 33.1 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mountain View

Room, 2 Double Beds, Mountain View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
Designer toiletries
Private bathroom
  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Rainfall showerhead
  • 32 sq m
  • City view
  • Sleeps 2

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About the neighborhood

Map
Francisco J. Orlich Road, Alajuela, Alajuela

What's nearby

  • City Mall - 1 min walk - 0.0 km
  • Juan Santamaría Park - 17 min walk - 1.5 km
  • Alajuela Cathedral - 2 min drive - 1.8 km
  • Ojo de Agua Spa Park - 4 min drive - 3.2 km
  • Terrazas Lindora Shopping Center - 10 min drive - 7.7 km

Getting around

  • San Antonio de Belen Station - 21 min drive
  • Juan Santamaria Intl. Airport (SJO) - 10 min drive

Restaurants

  • ‪Spoon - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Tacontento - ‬11 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪El Novillo Alegre - ‬12 min walk

About this property

Hilton Garden Inn San Jose Airport City Mall

Hotel connected to a shopping center
You can look forward to a free roundtrip airport shuttle, a poolside bar, and a grocery/convenience store at Hilton Garden Inn San Jose Airport City Mall. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a shopping mall on site and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and tour/ticket assistance
  • A TV in the lobby, wedding services, and luggage storage
  • Guest reviews say great things the breakfast, pool, and helpful staff
Room features
All 149 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Portuguese, Spanish

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Hampton by Hilton San Jose Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
9.2 out of 10, Wonderful, 2,274 reviews
The price is AED 453
AED 512 total
includes taxes & fees
1 Jul - 2 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to 1:00 AM at scheduled times
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 20 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (2,054 square feet of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 77 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 25 for adults, and USD 10 to 15 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and PayPal
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 99286738

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Jose City Mall Alajuela
Hilton Garden INN SJO Airport City Mall
Hilton Garden Inn San Jose Airport City Mall Hotel
Hilton Garden Inn San Jose Airport City Mall ALAJUELA
Hilton Garden Inn San Jose Airport City Mall Hotel ALAJUELA

Frequently asked questions

Does Hilton Garden Inn San Jose Airport City Mall have a pool?

Yes, this property has an outdoor pool.

Is Hilton Garden Inn San Jose Airport City Mall pet-friendly?

Yes, Hilton Garden Inn San Jose Airport City Mall allows pets (limit 2 total) with a maximum weight of up to 77 lbs per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn San Jose Airport City Mall?

Self parking is free at this property.

What time is check-in at Hilton Garden Inn San Jose Airport City Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Garden Inn San Jose Airport City Mall?

Check-out is at noon.

Does Hilton Garden Inn San Jose Airport City Mall provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–1:00 AM at scheduled times.

Where is Hilton Garden Inn San Jose Airport City Mall located?

Situated near the airport, this hotel is within 1 mi (2 km) of City Mall, Juan Santamaría Park, and Alajuela Cathedral. Central Market Alajuela and Plaza Real Alajuela are also within 1 mi (2 km).

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Hilton Garden Inn San Jose Airport City Mall Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 794 out of 1167 reviews
Rating 8 - Good. 185 out of 1167 reviews
Rating 6 - Okay. 97 out of 1167 reviews
Rating 4 - Poor. 49 out of 1167 reviews
Rating 2 - Terrible. 42 out of 1167 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for travel
Stayed 3 nights in Jun 2025

8/10 Good

Alfred Oadath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for an airport hotel.
Stayed 1 night in May 2025

10/10 Excellent

Césare

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel close to the airport.
Stayed 1 night in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel near airport
Stayed 1 night in Apr 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, and clean hotel. Close to the airport and close to the mall which makes the location ideal.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Really nice property attached to a great mall with lots of dining and shopping options. Free shuttle to airport every 30 minutes, that is just a quick 2-3 minute drive.
Stayed 1 night in May 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay if you are coming or going to the airport. Shuttle service took forever from the airport. Room was clean, Staff was friendly
Stayed 1 night in May 2025

10/10 Excellent

Adleni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are traveling - shuttle to the airport available and direct access to the mall. Room is a little small but very clean and renovated,\.
Stayed 1 night in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location as well as services
Stayed 1 night in Apr 2025

10/10 Excellent

Xinrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, you can walk to the shopping mall in 1 minute. Nice option for the 1st night after arrival because it’s also very close to the airport.
Stayed 1 night in May 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Making this hotel a regular stop on my transit to and from Costa Rica. Loving the espresso machine and Britt capsules.
Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay while waiting for a flight.
Stayed 1 night in Apr 2025

10/10 Excellent

Maria A

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room was great. Ate dinner at the restaurant and it the food was amazing. Super close to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Quiet even though it’s right by the airport! Convenient and easy shuttles every half hour. Would stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and convenient to getting supplies ready for onward trip to costa rica!
Stayed 1 night in Apr 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and mall
Stayed 1 night in Apr 2025

10/10 Excellent

Grishma

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2025

10/10 Excellent

Ishmael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and clean and very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel close to the airport and attached to a mall and a casino
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the airport and the mall is perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Jessi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful ! Food excellent!
Stayed 2 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, free and reliable shuttle, good restaurant/bar
Stayed 1 night in Apr 2025