6/10 مقبول
John، Alajuela
3 نوفمبر 2025
عناصر نالت الإعجاب: النظافة
We stayed 3 nights; the place is very beautiful, but the experience wasn't so pleasant.
The firewood was wet. We asked about it, and the solution was to sell us an extra load. The next day, we mentioned the situation, and the young man assured us that the load was dry, but surprise, it was wet. We were stressed trying to keep the fire going. On the third night, starting at 1 p.m., we notified them that we hadn't received the day's load. After insisting, we finally received the firewood around 6 p.m.
The cabin has a kitchen area with a small refrigerator, a water heater, a coffee maker, and two cups. There's no dish soap, no napkins, no plates, glasses, or cutlery, and certainly no microwave. We ordered room service, and understandably, given the weather, the food arrived cold, and we had no way to heat it up. My husband and I have stayed in different Airbnbs, and they are well-equipped. It seems illogical that a place like this doesn't offer those amenities.
The restaurant is excellent; the service and the food are perfect.
It's a place we won't be returning to.
John
أقام 3 ليالٍ في شهر أكتوبر عام 2025
