We got in late in our room Friday night. When we walked in the first thing my husband did was check to make sure the door could securely be locked. However, the top chain lock did not securely lock. If you shook the door in the slightest it would undo itself.
We called the front desk about it, they said to call back in 15 minutes. Mind you, this was around midnight, what was going on around then?
Anyways, we obviously weren’t going to stay. So we while we waited the 15 mins to see if they were going to put us in another room. We were calling around for other hotels. After 30 minutes of this, there was no accommodation from them. We ended up checking out and staying at another hotel.
We called the next day and there was no refund or accommodation. This is terrible service, because we didn’t stay in the room due to poor safety. Save your money and go somewhere else.
