Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The location of the unit is fantastic, we loved the views and being steps from the beach. That alone made our trip good. But...On the negative side, we did not feel like the management was very good. The information in the app regarding how to check in was out of date or not applicable to our unit. It was difficult to check in because you have to wait for a text (to be able to access the unit with the code they provide), but our phones had no signal there. And we weren't able to connect to the unit's wifi as we waited in the driveway because the information in the app regarding accessing wifi was not complete. I had to drive around and find a restaurant with wifi and hang around inside until we received the text. Maybe this is not a big deal, but it did make a very frustrating start to our start. The unit was not very clean - the microwave had not been cleaned at all, we found Q-tips and cigarette butts on the balcony and trash around the grill area. One of my kid's toys rolled under the couch and it was absolutely disgusting under there. The unit was not very well maintained. The only outlet in the upstairs bathroom did not work - we called a maintenance man and he said he was not allowed to repair it as it was not up to code (someone had fraudulently put compliant stickers on the outlet!). The table and chairs on the deck were literally falling apart. There were no grill tools, no spare sheets, and one of the beds didn't even have any blankets on it (there must have been a shortage in proper linens, another bed was made haphazardly with the wrong size pillow cases), so we had to call the managing company for all of these. The pool gate did not work and everyone was just using a piece of wood to shim it open. I realize that right now it's difficult to find employees and various supplies. So we tried to be patient and understanding. But there were too many things wrong for us to recommend this unit at this price.
