"We arrived at the scheduled time, full of anticipation, only to find that the apartment we had booked was already rented out to someone else. This unexpected turn of events left us feeling disheartened and frustrated. The host explained that his Vrbo account had been closed, and he was unable to provide us with our reservation number, which only added to our disappointment. Instead, he offered us an alternative apartment located much farther away, which was not ideal for our needs. Overall, this...