مُتحقَّق منه
2/10 سيّئ للغاية
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1 أغسطس 2021
عناصر نالت الإعجاب: النظافة
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة
The check in process was very unprofessional. After setting up meet up time Athena arrived an hour late, she set up meeting at location that closed early and I had to wait on a street in the heat because did have the courtesy to inform me she was running late or to tell me that a 100 meters away were shops and restaurants. I asked for a reference on where to leave my luggage or late checkout in order to store luggage but she could not accommodate. I had to carry my own luggage up because she also didn't send anyone to help with that. The jacuzzi didn't look sanitized it had a ring around it. Aside from a very comfortable bed and great view, I would never recommend or stay at Gala suites again. Thankfully a nice woman with boat tours allowed me to leave my luggage at her shop for free for 4 hours so i wouldn't have to carry it around. Also was billed 1 euro for taxes...luckily I was able to leave in room or be charged international fees for the charge on my credit card. zi don't think Athena appreciated being called out for her lack of professionalism because she was very petty with a request of 1 euro that I'm sure my 89.00 US dollars covered under the taxes and fees category. Disgusted to say the least.
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أقام ليلتين (2) في شهر يوليو عام 2021
