Skip to main content

Calista Luxury Resort - All Inclusive

5.0 star property
From rejuvenating spa treatments to thrilling water sports on a private beach, this Mediterranean retreat offers sun-soaked relaxation and adventure

Choose dates to view prices

Located near Carya Golf Club, Calista Luxury Resort - All Inclusive welcomes travelers to its private Mediterranean beach. Guests can enjoy spa treatments, scuba diving, beach volleyball, multiple dining options, and free WiFi, earning positive reviews.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, Garden View

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Room, Garden View

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Partial Sea View

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Room, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Dublex Suite

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Dublex Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Corner Suite

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Corner Suite

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Presidential Suite

  • Sea view
  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for King Suite

King Suite | Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

King Suite

  • Sea view
  • 239 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Villa

Twin Villa | Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Twin Villa

  • Garden view
  • 149 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Villa

Single Villa | Terrace/patio

Single Villa

  • Garden view
  • 300 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 Double Beds, 2 Twin Beds and 2 Double Sofa Beds

View all photos for Villa Leo

Villa Leo | Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Villa Leo

  • Garden view
  • 1499 sq m
  • 8 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 6 Twin Beds and 3 King Beds

View all photos for Superior Room, Garden View (2 adults and 2 children)

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Room, Garden View (2 adults and 2 children)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 52 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Partial Sea View (2 adults and 2 children)

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Room, Partial Sea View (2 adults and 2 children)

  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Dublex Suite 2+2

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Dublex Suite 2+2

  • Garden view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Family Connection Room

Superior Family Connection Room | Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Superior Family Connection Room

  • Garden view
  • 104 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Corner Suite 2+2

Frette Italian sheets, premium bedding, Tempur-Pedic beds, minibar

Corner Suite 2+2

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Located on a private beach, Calista Luxury Resort - All Inclusive is in Belek Golf Area neighborhood and is connected to the convention center. Aspendos Theatre and Archaeological Site of Perge are notable landmarks, and some of the area's activities can be experienced at Carya Golf Club and Kaya Eagles Golf Club. Antalya Golf Club and Düden Waterfall are two other places to visit that come recommended. Water tubing and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and ecotours nearby. Visit our Serik travel guide
Map
Tasliburun Mevkii 19805, Serik, Antalya, 07500

What's nearby

  • Hadrian's Gate
    Hadrian's Gate
    41 min drive - 54.4 km
  • beach near VILLA BELLIS
    7 min walk - 0.6 km
  • Belek Public Beach
    8 min walk - 0.8 km
  • Carya Golf Club
    5 min drive - 3.0 km
  • Cornelia Golf Club
    11 min drive - 6.4 km

Getting around

  • Antalya Intl. Airport (AYT)
    36 min drive

Restaurants

  • Sueno Hotels Restaurant
    11 min walk
  • Sueno Hotels Lobby Bar
    8 min walk
  • Calista Personnel Restaurant
    3 min walk
  • Cornelia Diamond Lobby Bar
    10 min drive
  • Selectum Luxury Lobby Bar
    6 min walk

About this property

Calista Luxury Resort - All Inclusive

Luxury all-inclusive property near Carya Golf Club
Located close to Kaya Eagles Golf Club and Antalya Golf Club, Calista Luxury Resort - All Inclusive provides a free breakfast buffet, free water park access, and a nightclub. With a private beach, 2 beach bars, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a sports massage, or Ayurvedic treatments at Callos Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Italian cuisine. The gym offers Pilates classes and yoga classes; other things to do include parasailing, beach volleyball, and scuba diving. In addition to a bowling alley and 2 poolside bars, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • 8 outdoor pools and an indoor pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Bike rentals, 5 outdoor tennis courts, and an area shuttle
  • A free beach club on site, an electric car charging station, and express check-out
Room features
All 600 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding, Frette Italian sheets, and Tempur-Pedic beds
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks, and beverages included

24-hour room service (limited menu)

In-room minibar (all beverages included)

Land activities

Fitness facilities

Tennis

Volleyball

Kids club

Lessons/classes/games

Aerobics

Dancing

Pilates

Water fitness

Yoga

Entertainment

Onsite entertainment and activities

Access to onsite nightclubs

Onsite live performances

Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in the Green Key (Foundation for Environmental Education) and Travelife, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Cornelia Diamond Golf Resort & SPA
Belek
  • On private beach
  • Pool
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 116 reviews
The price is AED 1,505
AED 1,670 total
includes taxes & fees
16 May - 17 May
Cornelia Diamond Golf Resort & SPA
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 km
  • Free beach shuttle
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bellum Main Restaurant
  • Harmony
  • Sakura A'la Carte
  • The Garden
  • Timo A'la Carte

Things to do

  • 5 outdoor tennis courts
  • 8 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Karaoke
  • Kayaking
  • Library
  • Motor boating
  • Nightclub
  • Paddleboard
  • Parasailing
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping mall
  • Snorkeling
  • Steam room
  • Surfing/bodyboarding
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Windsurfing

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center (13,369 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator (59 inch wide door)
  • Handrails in hallways (44 inches high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 5 floors
  • 7 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to March 31:
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge
  • Beach

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 9890

We should mention

The seasonal pool will be open from April 01 to October 31
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 11 years old are not allowed in the spa, and guests under 11 years old are only allowed with adult supervision

Frequently asked questions

Does Calista Luxury Resort - All Inclusive have a pool?

Yes, this property has an indoor pool, 8 outdoor pools, and a children's pool. One of the pools is closed seasonally each year from November 1 to March 31.

Is Calista Luxury Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Calista Luxury Resort - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Calista Luxury Resort - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Calista Luxury Resort - All Inclusive?

Yes, the property is all-inclusive. Activities include tennis, volleyball, aerobics classes, and more.

Where is Calista Luxury Resort - All Inclusive located?

Located in Belek Golf Area, this beachfront property is connected to the convention center and within 3 mi (5 km) of Carya Golf Club and Kaya Eagles Golf Club. Antalya Golf Club and Aspendos Theatre are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Calista Luxury Resort - All Inclusive Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 195 out of 267 reviews
Rating 8 - Good. 40 out of 267 reviews
Rating 6 - Okay. 17 out of 267 reviews
Rating 4 - Poor. 6 out of 267 reviews
Rating 2 - Terrible. 9 out of 267 reviews

Reviews

Verified

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off season nice and relaxing. The staff real make the place they are polite, friendly, attentive and very professional.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities
Really good holiday with kids. Staff very helpful. Guest services extremely helpful when helping arrange a surprise for my wife’s birthday. Would highly recommend this hotel. Food was good too and had plenty of choices for the whole family.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The rooms were superb, with great attention paid to every single detail. The pools were warm and very clean. There were plenty of different dishes to try, offering a wonderful variety of food. The kids’ club had lots of fun activities for children, and my family absolutely loved this resort.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yogeshchandra

Liked: Cleanliness, amenities, property conditions & facilities
Kids friendly, lovely large room , lots of swimming pool and nice beach ares
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Ilter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. We all loved it. Especially the food and service were perfect. Our kids loved the heated pool and the kids club. The only slightly not so perfect thing was to try to find sunbeds because people tend to reserve them by leaving towels etc. Would definitely stay again.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Steven Eugene

Liked: Cleanliness, staff & service, amenities
The staff here is the most courteous , kind, professional and helpful that we have experienced in over 20 Antalya Hotels. The grounds are immaculate, the hotel is spotless, rooms are very classy and clean with ample mini bar and other amenities. The lobby lounge area is beautiful and the design of the hotel is top notch. The food could have been better in the Italian Restaurant, the Asian Restaurant was excellent, very good. The main restaurant was very good as well, Breakfast offered many choices as did lunch and dinner. All in all a wonderful hotel, we will be returning.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Beebee Ameerah

Clean room
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ercin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel rooms and foods are fantastic Also service is wonderful
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Stephan S

Liked: Cleanliness, staff & service, property conditions & facilities
Meals were ok, but could be better Teens club was excellent
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this resort. The best pool out of every other luxury resort I’ve been to in Antalya. I wish the food options were more different and better quality. I didn’t like any of the non Turkish sweets they gave (ex: the cakes, beautiful pastries, etc. they tasted like nothing)
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

KAAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice also in winter

It was a very pleasant stay for our family. The activities of the hotel was very enjoyable for the kids even its a summer hotel. Our kids loved it very much and did not want to leave here.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Their services are good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The staff works very hard to keep everything spotless and provide you with food or drinks. The sunbeds by the pool are very comfortable and there are plenty of seats available. The fitness is well equipped. The spa is also very clean and relaxing. The rooms are very spacious. Overall definitely worth the 5 stars!
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Anayat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Excellent service. Special thanks to Nadia & Nafisa for expeditiously shipping my forgotten items back to me. They were very caring, helpful, and professional. Much appreciated!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

CEREN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Overall, it was a great experience. The staff was exceptionally friendly and accommodating. The hotel maintained a high level of cleanliness, and the food exceeded our expectations in terms of both taste and quality. Given our high expectations prior to our visit, we were not disappointed in the least. Additionally, other restaurants, apart from the open buffet, were also great, though there is room for improvement in the Italian à la carte restaurant. The night entertainment was also fun, and we had a great time. I recommend this hotel and look forward to returning in the future!
Stayed 3 nights in Sep 2023
Verified

2/10 Terrible

MARINA

Disliked: Staff & service
Please don't choose this hotel - it is unsafe. The last day at this hotel all my money was stolen. Somebody opened my purse and completely emptied my wallet. The guest services department never apologized and were rude when they conducted their "investigation". They were not sympathetic and acted as if theft at this hotel was a normal occurence. I would recommend to stay away from this hotel and find a place where safety and security is a priority for hotel staff and management.
Stayed 4 nights in Sep 2024
Verified

8/10 Good

Malini

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Good choice of food and facilities but some restaurants were closed, nice beach and beach front bar, very relaxing lobby area, as we were celebrating my husband’s birthday, the hotel gave discount on restaurant meal with a birthday cake and champagne and discount on Pavilion hire, overall staff were nice but communication were an issue as most didn’t understand English, Spa experience below average, reception staff not helpful at all but guest relation staff made up for it, unfortunately our rooms were dated with mould in the bathroom, we paid for seaview rooms, sea was very far but rooms were just on top of children swimming pool, so couldn’t use the balcony as it was noisy, we asked reception staff to change our rooms but were told fully booked, our rooms were not cleaned at times and only general tidy up done, very late cleaning times, bin was not emptied one day and tissue box not replaced, overall good experience but would not visit again
Stayed 7 nights in Oct 2024
Verified

4/10 Poor

Imran

Liked: Cleanliness
Disliked: Staff & service, amenities
High expectations were not met at this supposed luxury hotel. It looks great, but the customer service on the front desk is shockingly poor. This was off-season, a lot of facilities closed & less guests staying. But, this is meant to be a 5 star luxury hotel which is much more expensive than the other all inclusive around this coastline. On arrival it took a while for anyone to come out and assist with our bag. Even then no-one helped to take in the small bags whilst we had kids with us. First person checked us in spoke English and pleasant and professional. We looked and around and it does look amazing. Then we were led by someone from front desk who didn’t say a single word whilst taking us to our room (admittedly she didn't speak much English but still was a cold welcome to our room). Gave us a room which was in a building away from main restaurant (this became a problem when it was raining constantly trying to take 2 children) We had issues dealing with front desk for a few requests which were just shrugged off. Everything was then discussed with guest relations. Olesya, tried to make amends and offered to cover our transportation to the airport. But this covered over the cracks. As we went to depart at the receptions desk, it is customary for the hotel to chat and ask about our stay, leave with a smile. Instead we were met with a shrug by taking our keys and that’s it. We were glad to leave! Felt like wasted money due to lack of great customer service.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Alperen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort in every way, location, food, staff, service, amenities....
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Abdurrahman oben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absulutely amazing. We loved the food, room and service. Thank you hope to come back again.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 4 nights in Mar 2026
Verified

8/10 Good

NEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Football camp and kids activities and water slides 1st class. Entertainment doesnt start for adults until May. Nice rooms Service good until diplomatic conference then slow. Buffet food average. 1st class drinks
Stayed 9 nights in Apr 2026
Verified

10/10 Excellent

Emin

Liked: Cleanliness
Very good pool
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place just chill out. Loved it.
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Philip

Disliked: Staff & service
Outdated rooms, unfriendly staff
Stayed 5 nights in Oct 2025