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Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

5.0 star property
Luxury hotel with 2 restaurants and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

Lobby
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Room, 1 King Bed, Non Smoking | Restaurant | 2 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
The current price is AED 1,209
AED 1,330 total
includes taxes & fees
28 Aug - 29 Aug

Room options

Check availability for these dates

Tonight

Jul 30 - Jul 31
Check availability for tonight Jul 30 - Jul 31

Tomorrow

Jul 31 - Aug 1
Check availability for tomorrow Jul 31 - Aug 1
Available filters for rooms
Showing 15 of 15 rooms

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Premium Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, City View

LED TV, pay movies

Deluxe Suite, 1 Bedroom, Non Smoking, City View

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Presidential Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Living room | LED TV, pay movies

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 150 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 103 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Twin Beds, Non Smoking

Deluxe Double Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

Deluxe Double Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Twin Beds, Non Smoking, Terrace

1 bedroom, premium bedding, down comforters, minibar

Grand Room, 2 Twin Beds, Non Smoking, Terrace

10.0 out of 10
Exceptional
(1 review)

Highlights

Terrace
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Room, 2 Twin Beds, Non Smoking

Grand Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, down comforters, minibar

Grand Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, minibar

Grand Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking, Terrace

1 bedroom, premium bedding, down comforters, minibar

Grand Room, 1 King Bed, Non Smoking, Terrace

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Terrace
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking, Corner

Grand Suite, 1 Bedroom, Non Smoking, Corner | 1 bedroom, premium bedding, down comforters, minibar

Grand Suite, 1 Bedroom, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
San Fernando 2, Seville, Seville, 41004

What's nearby

  • Royal Alcázar of Seville - 2 min walk - 0.2 km
  • Seville Cathedral - 5 min walk - 0.5 km
  • Giralda Tower - 7 min walk - 0.6 km
  • Plaza de España - 11 min walk - 1.0 km
  • Plaza de Armas Shopping Center - 16 min walk - 1.4 km

Getting around

  • Puerta Jerez Tram Stop - 1 min walk
  • San Bernardo Station - 16 min walk
  • San Pablo Airport (SVQ) - 27 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Amorino - ‬3 min walk
  • ‪San Fernando - ‬1 min walk
  • ‪100 Montaditos - ‬4 min walk

About this property

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville

Luxury historic hotel near Royal Alcázar of Seville
Located close to University of Seville and Seville Cathedral, Hotel Alfonso XIII, a Luxury Collection Hotel, Seville provides a poolside bar, a terrace, and designer stores on site. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, 9 meeting rooms, and a porter/bellhop
  • Smoke-free premises, luggage storage, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 148 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and bidets
  • LED TVs with premium channels
  • Heating, daily housekeeping, and desks

Awards and affiliations

Hotel Alfonso XIII, a Luxury Collection Hotel, Seville is listed in the 2021 Travel + Leisure 500.

Languages

English, French, German, Italian, Portuguese, Spanish

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includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 30 per day)
  • Valet parking on site (EUR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 32 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Bar Americano
  • Ena Sevilla
  • Restaurante San Fernando

Things to do

  • 24-hour gym
  • Designer stores
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9 meeting rooms
  • Conference center (12,066 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1928
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Guests are required to contact this property by WhatsApp prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 82.5 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Airport shuttle fee: EUR 71.50 per room (one way)
  • Self parking fee: EUR 30 per day
  • Valet parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 82.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties of EUR 550.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Alfonso Hotel
Alfonso Xiii
Alfonso Xiii Hotel
Alfonso Xiii Seville
Hotel Alfonso
Hotel Alfonso Xiii
Hotel Alfonso Xiii Seville
Hotel Xiii
Xiii Alfonso
Hotel Alfonso XIII Luxury Collection Hotel Seville
Hotel Alfonso XIII Luxury Collection Hotel
Alfonso XIII Luxury Collection Seville
Alfonso XIII Luxury Collection
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville Hotel
Hotel Alfonso XIII, a Luxury Collection Hotel, Seville Seville

Frequently asked questions

Does Hotel Alfonso XIII, a Luxury Collection Hotel, Seville have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

As of 30 July 2025, prices found for a 1-night stay for 2 adults at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville on 28 August 2025 start from $362.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Alfonso XIII, a Luxury Collection Hotel, Seville pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Self parking is available for EUR 30 per day. Valet parking is available for EUR 30 per day.

What time is check-in at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Hotel Alfonso XIII, a Luxury Collection Hotel, Seville?

Check-out is at noon.

Does Hotel Alfonso XIII, a Luxury Collection Hotel, Seville provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 71.50 per room applies.

Where is Hotel Alfonso XIII, a Luxury Collection Hotel, Seville located?

Located in Historical Center, this luxury hotel is steps from Royal Alcázar of Seville and University of Seville. Seville Cathedral and Giralda Tower are also within 10 minutes. Puerta Jerez Tram Stop is only a 2-minute walk and Archivo de Indias Tram Stop is 4 minutes.

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Hotel Alfonso XIII, a Luxury Collection Hotel, Seville Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1008 reviews
Rating 8 - Good. 128 out of 1008 reviews
Rating 6 - Okay. 37 out of 1008 reviews
Rating 4 - Poor. 12 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities
Good hotel centrally located. Four star, not five star.
Stayed 4 nights in Jul 2025

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and breakfast
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, great staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best hotel in town
Stayed 3 nights in Dec 2024

10/10 Excellent

Ishai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In some ways it is an almost perfect hotel in many levels. The historical building is beautiful and extremely well maintained. The breakfast is very good and the open air patio is amazing. The pool is perfect for the Seville hot weather. And the stuff is great and efficient. The location is just amazing at the heart of historic Seville with walkable access to most attractions. Highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sarah

Lovely 2 night stay, beatific place
Stayed 2 nights in Feb 2025

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Been to hotel for many years but first time stayed there. Lovely hotel - thoroughly recommend
Stayed 1 night in Feb 2025

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. The staff is lovely!
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

simply superb

Beautiful hotel worth every one of its 5 stars!
Stayed 1 night in Feb 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very beautiful hotel in the heart of the historical district of Seville. Walking distance of all main attractions and several restaurants. Amazing architecture and great service.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location, oozes glamour and splendour
Stayed 3 nights in Nov 2024

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of attention given to the guests. Needs a little TLC
Stayed 3 nights in Mar 2025

4/10 Poor

Maria

During our 8 day trip we spent time in 3 hotels, this one was by far the most expensive but sadly the most disappointing. It's the kind of place that treats the elite with Kidd gloves but the random guest is a nuisance. We saw guests being offered champagne but not us! Our room was painted black with red accents, very dark and sombre. The restaurants were fine, expensive but we were expecting that. It's in a wonderful location which is the biggest reason to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Fit for a King

Best hotel experience I have ever had in Europe.
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel In a perfect location I would highly recommend this hotel and Seville
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel with fantastic service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional service Pool is perfect and needed with the heat Perfect location Would definitely visit it again
Stayed 5 nights in Jul 2024

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and property were excellent!
Stayed 3 nights in Jul 2024

10/10 Excellent

Ashley Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing and it’s in central location, which makes it next to literally everything!
Stayed 4 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
A truly beautiful hotel with excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best anywhere ever
Stayed 1 night in Sep 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Seville!!!
Stayed 3 nights in Jul 2024

4/10 Poor

Raquel

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Not what it once was. This was our 4th stay at the hotel since 2014. The hotel is beautiful, majestic really and well located but most definitely not a 5 Star service that goes above and beyond for its clients as it once was. Particularly when it comes to families with younger children. The icing on the cake is that my Chanel make up kit disappeared after the room was cleaned for checkout. For which, I received no apology from the staff.