"Great location, great shower"

"This place is a stand out place to stay. The rooms are immaculate and spotlessly clean. The staff were very peasant and helpful. The breakfast in the dining room was delicious. And the location of the hotel couldn't be better, right near West Lake. My utmost recommendation for this hotel."

"除了離西湖遠之外，其餘都好"

"细心为客户开床，准备好拖鞋在床边。有欢迎水果，丰富的早歺。从机场接送客人到酒店。服务员专业及有礼物。最印度深刻是床边放了一张手写的短信息，很细心"

"Good value for money for the period stayed. Great location with historical street and grand canal at the back of the hotel. Breakfast was great with plenty choices catering for international and local tastes."

"非常好的選擇. 酒店非常乾淨. 早餐👍 周邊很多景點. 員工工作認真. 特別是前櫃的劉姓小哥. 小馬…等等. 管理領導有方. 下次來杭州必須住在這間酒店."

"Very high tech oriented hotel. Excellent breakfast buffet. Love to stay again. "