Novotel Shenzhen Watergate

Property class: 4

Choose dates to view prices

Reviews

8.0 out of 10
Very good
Located close to Huaqiangbei, Novotel Shenzhen Watergate provides a hair salon, dry cleaning/laundry services, and a bar. The on-site restaurant, Pin Fang, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
The current price is AED 212
AED 247 total
includes taxes & fees
16 Oct - 17 Oct

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a bedside table with a lamp, a chair with red cushions, and a large window providing natural light.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Suite, 1 King Bed

A hotel room with a bed, a sofa, a coffee table with a bottle and glasses, a plant, and three paintings on the wall.

Superior Suite, 1 King Bed

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 1 Queen Bed, City View

A hotel room with a large bed, a desk with a laptop, a chair, and a small table with a tray of breakfast items.

Superior Room, 1 Queen Bed, City View

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Superior Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Located in Futian, a neighborhood in Shenzhen, Novotel Shenzhen Watergate is in a shopping district and near a metro station. Huaqiangbei and Dongmen Pedestrian Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Window of the World. Shenzhen Museum and Shenzhen Science and Technology Museum are also worth visiting. Visit our Shenzhen travel guide
Map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031

What's nearby

  • A cityscape with modern skyscrapers, a distinctive bridge, and a garden with pink flowers.
    Huaqiangbei
    14 min walk - 1.2 km
  • Shenzhen Science and Technology Museum
    5 min walk - 0.4 km
  • Shenzhen Grand Theater
    6 min walk - 0.6 km
  • KK Mall
    6 min walk - 0.6 km
  • Shenzhen Museum
    6 min walk - 0.6 km

Getting around

  • Shenzhen Station
    2 min drive
  • Science Museum Station
    6 min walk
  • Hong Kong International Airport (HKG)
    52 min drive

Restaurants

  • Decanter Bar 品酒阁
    10 min walk
  • Social
    10 min walk
  • 星巴克
    10 min walk
  • 王品台塑牛排(Wang Steak)
    1 min walk
  • McDonald’s (麦当劳)
    4 min walk

About this property

Novotel Shenzhen Watergate

  • Upscale hotel near Huaqiangbei
  • A hair salon, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Novotel Shenzhen Watergate. The on-site restaurant, Pin Fang, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • Buffet breakfast (surcharge), an electric car charging station, and express check-out
    • Express check-in, a water dispenser, and meeting rooms
  • Room features
  • All 142 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free stocked minibars and free WiFi.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Designer toiletries, bidets, and hair dryers
    • LED TVs with satellite channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: China Green Hotel. For more information on what this certification requires and verifies, please visit their website.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 108 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pin Fang
  • Tang Gong

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,399 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Built in 2000
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per stay
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Is Novotel Shenzhen Watergate pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Novotel Shenzhen Watergate?

As of 14 October 2026, prices found for a 1-night stay for 2 adults at Novotel Shenzhen Watergate on 16 October 2026 start from AED 212, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Shenzhen Watergate?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Novotel Shenzhen Watergate?

Check-out is at noon.

Where is Novotel Shenzhen Watergate located?

Located in Futian, this hotel is within a 15-minute walk of Shenzhen Museum and Huaqiangbei. Shenzhen Science and Technology Museum and Shenzhen Grand Theater are also within 10 minutes. Science Museum Station is 6 minutes by foot and Grand Theater Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Shenzhen Watergate Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 196 out of 699 reviews
Rating 8 - Good. 346 out of 699 reviews
Rating 6 - Okay. 95 out of 699 reviews
Rating 4 - Poor. 41 out of 699 reviews
Rating 2 - Terrible. 21 out of 699 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
fena değil kalınabilir bir otel
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room smelled like cigarettes, went away after we turned on the ac. Bathroom’s shower tub was outdated and water spilled out immensely. The shower curtain did not do anything to prevent it. Laundry room hours were 10-10 which was terrible because we were out during those times being tourists and exploring the city. Was hoping we had 24 hour access to wash our clothes. Breakfast was good, however needs better labeling in English.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
QUARTO LIMPO E Confortável
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Convenient
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
職員態度良好，但房間比較舊
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. Hotel a little dated and the carpet a little dirty but quiet hotel and area in general. Staff were efficient and helpful when needed
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
近地鐵站
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

A day where the room cleaning was done with no replacement of towels n our mini bar n tea bags.Not realizing it my husband shower n have to clean up with face towel. Room was dark n out dated shower still using curtains which is so cheap for Novotel when the rates are not low.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great large comfortable room. Felt like home!!! Comfortable bed, good wifi, great bathroom Staff spoke good basic English Hotel is in a good loca for shopping, eateries and public transport
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
交通便利 空間大 安靜
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
大是比較大，但房外明顯可以吸煙， 煙味大到樓下看更都頂唔順， 臭到爆！ 晚上職員只有一個但沒問題，入lift 後已聞到煙味，由晚上直到早上一直享受著2手和3手煙。 有廁所，熱水無問題
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Yes, it's clean and quiet.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

no.wifi
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Buena atención, viajamos 2 adultos una niña y la habitación que nos dieron muy amplia con sala, excelente atención, nos ayudaron a imprimir unos documentos y la ubicación es muy buena, tiene el metro al lado
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
客房整潔，職員有禮貌，早晨也很多選擇
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Staff didn't share the right locations. Directed wrong locations. Welcome drinks missing. They just kept quiet until check out time we saw a standing signboard abt welcome drinks for room guests. Room was not really clean and noisy when people talking outside the door, old which we paid SGD9guests.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
方便
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Stayed 4 nights in Dec 2025
Verified review

2/10 Terrible

Sorry, I didn’t stay in this hotel because of the travel restrictions.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Ok
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Ótima localização e todos os funcionários extremamente atenciosos.
Stayed 12 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean room.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
空調冷氣不夠凍，第一晚尚可， 第二晚越來越熱，深夜全身大汗而醒。 房間裏面是整潔的，員工友善殷勤， 可惜最後怎樣找又找不到健身室。 自助餐氣氛奇怪一個客人都沒有，不敢嘗試。 酒店周圍始終是羅湖區， 附近不斷有奇怪的人在流連， 是地區的問題不關酒店事。 垃圾桶上的英文是錯誤的。
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

位置好，房間舒適

接待處職員有禮親切，房間舒適。酒店位處鬧市中心，毗鄰地鐵站。
Stayed 1 night in Sep 2025