Located close to Dongmen Pedestrian Street and Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on site, and mini golf. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Located in Luohu neighborhood, Shangri-La Shenzhen is connected to a shopping center. Dongmen Pedestrian Street and Huaqiangbei are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Splendid China Folk Village and Happy Valley. Traveling with kids? Don't miss Window of the World. Visit our Shenzhen travel guide
Luxury family-friendly hotel near Dongmen Pedestrian Street
Located close to Huaqiangbei, Shangri-La Shenzhen provides a poolside bar, shopping on site, and mini golf. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and happy hour. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
Free self parking
Limo/town car service, buffet breakfast (surcharge), and express check-out
Express check-in, an elevator, and a 24-hour front desk
Guest reviews give top marks for the helpful staff
Room features
All 522 rooms boast comforts such as pillow menus and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
Deep soaking tubs, free toiletries, and hair dryers
40-inch LED TVs with satellite channels
Wardrobes/closets, refrigerators, and free infant beds
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Shangri-La Shenzhen?
As of 23 October 2026, prices found for a 1-night stay for 2 adults at Shangri-La Shenzhen on 7 November 2026 start from AED 284, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Shenzhen pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Shangri-La Shenzhen?
Check-in start time: 2:00 PM; Check-in end time: noon. After-hours check-in is not available.
What time is check-out at Shangri-La Shenzhen?
Check-out is at noon.
Does Shangri-La Shenzhen provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of CNY 600 per vehicle applies.
Where is Shangri-La Shenzhen located?
This family-friendly Shenzhen hotel is located in the business district, within 3 mi (5 km) of Dongmen Pedestrian Street and Huaqiangbei. Shenzhen Convention and Exhibition Center and Splendid China Folk Village are also within 9 mi (15 km). Luohu Station is 6 minutes by foot and Guomao Station is 9 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shangri-La Shenzhen Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Staff are helpful and friendly, especially Mr. Liu at Front desk. Swimming pool. hot tub and cold tub, dry and wet sauna are extremely relaxing items, clean and well maintatined.
I was expecting that according to the review, the place is rundown and dated. But, it was not. It is a bit but totally worth for its price, tbh! It is clean, they put us in room where there was a nice view and we stayed during APEC season so I believe the hotel is busy, but our stay was perfect! I did not get a chance to use the pool, however we went there and see it for ourselves and it was nice open til 11pm for late swimming and bonding. I definitely would recommend and be back again in the future.
The lobby of the hotel is beautiful but no chair for you to sit and wait for your ride to arrive. All the chairs are inside the bar or coffee shop which you need to buy food. The sound proofing of the room is also bad, I could hear very clearly of people talking outside my room. The location of the hotel is good and near train station with good choice of food nearby.
Swimming pool was not open, but everything else was very good. We were clean, newly renovated. Of course the lobby is very nice. Conveniently located across the Lo Wo shopping center. Great massage place in the hotel you definitely should try although they don’t speak much English in the massage place.
Stayed 1 night in Jul 2026
Verified review
8/10 Good
Michael
29 May 2026
Liked: Cleanliness, staff & service, amenities
Good location and near all land transportation. The hotel shows ages and needs upgrade.
Stayed 1 night in May 2026
Verified review
10/10 Excellent
Fancy
1 February 2026
Liked: Cleanliness, staff & service, amenities
Huge clean room, friendly and accommodative
Staff, close to restaurants and shopping
Stayed 6 nights in Jan 2026
Verified review
10/10 Excellent
Deanna
28 January 2026
Liked: Cleanliness, staff & service, amenities
Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Always a good stay at Shangrila hotels, and especially at the Louhu location. Enjoyed the Horizon Club upgrade - well worth the price out opinion.
Stayed 2 nights in Mar 2026
Verified review
6/10 Okay
Man Chau
26 May 2026
Liked: Cleanliness, staff & service, amenities
Great location. transportation centre very easy to commune. Lowu shopping mall, restaurant, foods 5 mins walk.
It's abit old but clean. Not much view in this location.
Stayed 1 night in May 2026
Verified review
10/10 Excellent
WAI LING
23 December 2025
Liked: Staff & service, room comfort
Good location , room clean, all the staff shows their hospitality and professional.
Stayed 2 nights in Dec 2025
Verified review
8/10 Good
Aleicia
14 December 2025
Liked: Cleanliness, staff & service, amenities
Clean room, very convenient location, staff friendly.
Staff were polite. The location is convenient for accessing the railroad station to other parts of China. Close to the Hong Kong border crossing. Central to all other attractions around Shenzhen. Very comfortable & quiet oasis away from the hustle in the area.
Building is old, but keeping clean and nice,room is wonderful, feeling just like go back home. staffs really did the good jobs.
This hotel have best location, you can
walking cross border go to Hong Kong.