Located in the city center, XCELSIOR HOTEL AND SPA BY ROH offers a tranquil escape with its serene garden and rejuvenating full-service spa. Unwind in the sauna or steam room, take care of laundry needs at the facilities, enjoy free self parking and luggage storage - all complemented by free in-room WiFi.
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Important information
Optional extras
Fee for continental breakfast: approximately INR 600 for adults and INR 500 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
We should mention
This property does not have elevators
Frequently asked questions
Is XCELSIOR HOTEL AND SPA BY ROH pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at XCELSIOR HOTEL AND SPA BY ROH?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at XCELSIOR HOTEL AND SPA BY ROH on 28 May 2026 start from AED 240, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at XCELSIOR HOTEL AND SPA BY ROH?
Check-in start time: noon; Check-in end time: anytime.
What time is check-out at XCELSIOR HOTEL AND SPA BY ROH?
Check-out is at 11:00 AM.
Where is XCELSIOR HOTEL AND SPA BY ROH located?
Located in the heart of Shillong, this spa hotel is within a 10-minute walk of India Orchidarium and Botanical Garden and Wards Lake. Cathedral of Mary Help of Christians and Jawaharlal Nehru Stadium are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
2.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was the most horrible experince, i had travelled with whole pack of family including 78 years old grand parents and 4 years old minor, where i had to remain awake for the whole night since 10.00pm the whole hotel was black out till 7.30 am. It was an amazing experience surviving without electricity. The only light was our mobile flash lights...phewwww!!!!!! The rest i leave it upto your wisdom.