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"Food Quality has been definitely increased. Typically, i don't dine here during my stay. This time - due to extreme heat conditions - tried the food here and it has been improved a lot. I enjoyed the cardamom tea ( evening preparation was too good compared to the morning one) and pallipalayam cauliflower."

"The service was not good."

"Well meaning but inadequate. "

"Housecleaning needs to step up a notch. They did not clean used glasses properly."

"All aspects of the stay was good"

"Clean room, excellent food and friendly staff"

"The room was basic , the staff were welcoming and helpful."

"Stayed at Sterling Yercaud expecting a proper 4-star staycation experience, but honestly this property is massively overpriced for what it offers. The only thing this hotel truly has going for it is the view, since it’s located at the top near Ladies Seat. If your priority is just scenery, fine — otherwise don’t expect 4-star standards. The room maintenance was disappointing. The door safety lock chain was broken, the washroom clothes hanger was damaged, and even the towels looked old and...

"Beautiful Property, British Heritage Property.. great service and staff. They are not just pet friendly but pet loving..Great location middle of all the tourist spots. Superb getaway from city life."

"Nice"

"Room was clean and very well "

"We didn’t use. But saw ppl enjoying in pool. Spa was closed"

"Good"

"Shocked with the hotel. It’s little better than lodge & feel terribly cheated having paid 10k a night. I understand it was Christmas weekend but anyone booking should not pay more than 5k a night. Sheets & towels were clean "

"Unprofessional Management & Lack of Medical Support – Avoid This Property I am writing this review out of sheer frustration after being stonewalled by the management of **Story Resorts** following a genuine medical emergency. My family checked in on June 23rd for a two-night stay (Booked via Hotels.com, Booking Ref: 73473490080653). The initial room provided was incredibly dark and gloomy, so I paid an **additional ₹10,000 directly to the Front Desk Manager** for an upgrade. Alarmingly, the...