"All levels of the hotel team were exceptional! Friendly and always willing to go above and beyond. The room was spacious, clean and the bed was very comfortable. Breakfast and dinner were yummy and always delivered with a smile. We plan to return in the new year. No need to go anywhere else. Much thanks from Canada! "

"It was prefect "

"Delightful stay at The Charm again, the room was spotless and very comfortable. Breakfast the next morning was delicious with lots of choice "

"Room was clean. Efficient and professional service."

"Nice hotel, in a great location. Staff are friendly and helpful. Would recommend. "

"Close to Gatwick, comfortable room"

"Very clean and tidy. Staff friendly "

"The place is amazing. The room is nicely decorated and everything feels very high quality. Friendly staff and easy check-in/out. Breakfast was also good, with many options. Can't wait to visit again!"