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Pier House

3.5 star property
Travelers sip drinks from the bar while enjoying ocean views on the newly revitalized terrace, a perfect spot to unwind after exploring

Choose dates to view prices

Pier House, refreshed in 2024, serves as a practical seaside base with essential amenities. Guests can relax on the terrace with ocean views, dine at the restaurant, or use the WiFi connection available in all rooms.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping
The current price is AED 518
AED 621 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Signature Double Room

Signature Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Signature Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • Harbor view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 5 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Premium Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Renovated in 2024
Separate bedroom
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
  • Partial sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in St Austell, Pier House is in the historical district and by the sea. Pinetum Park and Pine Lodge Gardens and Roche Rock are local landmarks, and some of the area's activities can be experienced at Charlestown Harbour and Cornwall Football Golf. Eden Project and St Austell Leisure Centre are also worth visiting. Visit our St Austell travel guide
View more B&B in St Austell
Map
Harbour Front, Charlestown, St Austell, England, PL25 3NJ

What's nearby

  • Porthpean Beach
    Porthpean Beach
    18 min walk - 1.6 km
  • Charlestown Shipwreck and Heritage Centre
    1 min walk - 0.2 km
  • Charlestown Harbour
    2 min walk - 0.2 km
  • Charlestown Beach
    3 min walk - 0.3 km
  • Duporth Beach
    11 min walk - 1.0 km

Getting around

  • St Austell Station
    8 min drive
  • Newquay (NQY-Newquay Cornwall)
    28 min drive

Restaurants

  • Francine's Fish And Chips
    3 min drive
  • Poltair Park Cafe
    4 min drive
  • The Carlyon Arms
    3 min drive
  • Duke of Cornwall
    18 min walk
  • The Britannia Inn
    3 min drive

About this property

Pier House

Bed & breakfast remodeled in 2024 and located near Eden Project
You can look forward to a terrace, a bar, and a restaurant at Pier House. Guests can connect to free in-room WiFi.
Other perks include:
  • Smoke-free premises and outdoor furniture
Room features
All guestrooms at Pier House include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch Smart TVs with digital channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 8 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas

More

  • 3 floors
  • Renovated entire property - June 2024
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell

Frequently asked questions

Is Pier House pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pier House?

As of 6 March 2026, prices found for a 1-night stay for 2 adults at Pier House on 9 March 2026 start from AED 518, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Pier House?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Pier House?

Check-out is at 10:30 AM.

Where is Pier House located?

Situated in St Austell, this beach bed & breakfast is steps from Charlestown Harbour, Charlestown Shipwreck and Heritage Centre, and Charlestown Beach. Duporth Beach and Pinetum Park and Pine Lodge Gardens are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Pier House Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 305 out of 375 reviews
Rating 8 - Good. 50 out of 375 reviews
Rating 6 - Okay. 12 out of 375 reviews
Rating 4 - Poor. 5 out of 375 reviews
Rating 2 - Terrible. 3 out of 375 reviews

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly, lovely room and lovely food. Highly recommended
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The harbour was stunning ,the hotel was excellent in every way,even all the staff greeted and treated every dog that came into the lovely bar.Highly recommend,go!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay, scenery is beautiful.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!!

Amazing room, food and all the staff so friendly and helpful - great stay and we will be back!!
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Great location,
Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a fantastic location, with excellent staff, lovely rooms and great food and drinks on offer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely accommodation-lovely staff and a great breakfast !
Stayed 2 nights in Sep 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, clean, friendly staff, good food, will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

Absolutely fantastic. We paid extra for the sea view and so glad we did. The room decor delightful, as well as being clean and comfortable with well thought out amenities e.g. decent hairdryer and coffee machine. Restaurant experience great and all staff amazing. Thank you everyone for a wonderful stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Great pub hotel right by the harbour and coast path. Some of the rooms are a bit small but they are well appointed and comfortable. The breakfast was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

It was amazing. And very friendly and cosy.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good all round. Room, bar area and breakfast all high standard. Staff were very friendly and helpful. Limited parking meant we had to park at the sister hotel at the top of the hill but not too much of an inconvenience. The major downside not really within control of the hotel is the ongoing work around the harbour which had a significant visual impact from our sea view room and also meant there was limited access to the harbour area.
Stayed 1 night in Oct 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel matched with an incredible location
Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Fabulous Pier House stay

We were very impressed with the room and facilities. Comfortable and clean. Lovely little touches from quilted rain coats to fresh milk in the fridge and even complementary larger in the fridge in our room. Also a super selection of coffee pods and tea for our use which added a bit of luxury to our stay. Staff were incredibly helpful and personally showed us to our room. Breakfast was excellent as was our evening meal. Highly recommended
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a stunning location.
Stayed 1 night in Aug 2024

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities
Third time staying at The Pier House and it still excels. Staff are always fantastic, food is great and the accommodation is perfect. I’ll be back again for another stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with excellent food

What a lovely hotel in a stunning location. Rooms are very nice and well appointed. Food was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly people, gorgeous room
Stayed 1 night in Mar 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a wonderful stay. The room was fantastic and was upgraded to a king size room from cabin room. The whole interior is immaculate and the breakfast was delicious.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel and proper pub

Amazing hotel and staff with a great view of the harbour Room was luxurious again with views in room touches excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was lovely, clean and comfortable with everything we needed and more.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views and costal walks. Friendly staff couldn’t fault the hotel in anyway, room no 3 is amazing!
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very clean. Friendly staff. Amazing food. Would definitely recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in Charlestown, great food and friendly staff, shown to your room on arrival is a nice touch. Plenty of coastal walks, dining options and a few bars to enjoyaround the harbour. 45 walk to St Austell brewery, worth booking a tour.
Stayed 2 nights in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all so friendly and the room cleanliness and style was amazing! The DAB radio in the room was a great touch, we listened to it in the mornings when waking up and when getting ready to go down for dinner! The food was delicious, including the breakfast!
Stayed 3 nights in Aug 2024