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Caneel Bay

4.5 star property
Paradise found at this island retreat where travelers enjoy sunny beaches by day and rejuvenating spa treatments when they need a break

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Caneel Bay, in a national park, offers a peaceful retreat with a private beach and ocean views. Relax in the garden or book spa treatments like aromatherapy, facials, and body wraps. Enjoy meals at 4 restaurants, drinks at 4 bars, free WiFi, snorkeling, and windsurfing.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between August 21 and November 1.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Airport shuttle fee: USD 110 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Caneel Bay have a pool?

Yes, this property has an outdoor pool.

Is Caneel Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Caneel Bay?

Check-in start time: 3 PM; Check-in end time: 11 PM.

What time is check-out at Caneel Bay?

Check-out is at 11 AM.

Does Caneel Bay provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 110 per person applies.

Where is Caneel Bay located?

Located in St. John, this beachfront hotel is in a national park and within 1 mi (2 km) of Caneel Bay Beach and Virgin Islands National Park. Trunk Bay is 2.3 mi (3.6 km) away.

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Reviews

Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 300 out of 383 reviews
Rating 8 - Good. 67 out of 383 reviews
Rating 6 - Okay. 10 out of 383 reviews
Rating 4 - Poor. 2 out of 383 reviews
Rating 2 - Terrible. 4 out of 383 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Muli

Resort che andrebbe rinnovato totalmente,bagnino piccolissimo(oceanfront ) .Il Resort è invaso da un folto gruppo di muli che scorrazza ovunque,essendo un parco probabilmente non è possibile allontanarli ma è assolutamente più che fastidioso.Non è certamente all'altezza del costo
Stayed 5 nights in Aug 2017
Verified

2/10 Terrible

Zac

Disliked: Cleanliness, property conditions & facilities, room comfort

Troppi muli

Resort che ha bisogno di una totale ristrutturazione. Camere vecchie con bagni minuscoli (Ocean Front). Struttura assolutamente invivibile in quanto popolata da una mandria di muli che isolati o a gruppi scorrazzano per spiagge, buffet e verande. Credo sia assolutamente sbagliato considerarlo un 5 stelle.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tranquility

We have stayed at Caneel Bay many times. We like the beaches and snorkeling.
Stayed 7 nights in Aug 2017
Verified

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exquisite beaches, helpful staff

I went to Caneel Bay with my adult son for a meet-up mini vacation. We stayed for 4 days and swam every day, four times each day . There are seven named beaches...they were never crowded. All the guests at the time of our stay were friendly and sensitive to the privacy of the other guests. Wild donkeys roam the vast property, much to our amusement. The landscaping is beautiful. There are also fawns and adult deer. In the clear water, we saw sea turtles and stingrays, and colorful small fish. Overall a great trip. Be sure to buy the breakfast package! It is lavish and varied. A special thank you to the front office manager, Vernesta Eugene, who extended every courtesy to us during our visit. Bring your sunscreen!
Stayed 7 nights in Aug 2017
Verified

10/10 Excellent

darshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great amenities for water sports

Great hotel, close to the beach. Great activities for kids. Almost all water activities are free. No TV. There are deer and donkeys roaming freely. Overall a fun stay.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property. Great staff.

Beautiful property. Great staff. Breakfast buffet outstanding.
Stayed 5 nights in Aug 2017
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous!!

My husband and I went for our Anniversary and my 50th. Caneel Bay was above and beyond our expectations. We had an ocean view room that was beautiful. Not only does it have 7 pristine private beaches -- it feels like you are the only ones there -- but the staff are wonderful and so kind. It was truly paradise.
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food, location and beaches.

Last minute decision to stay at Caneel Bay and it was well worth it. We'll definitely go back next year.
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect vacation

We stayed in a beautiful room -number 26 which had gorgeous view. The restaurants associated with the hotel were absolutely fabulous. The hotel staff was kind and very attentive. I fell in love with all the donkeys that roam the property. Absolutely wonderful stay- this coming from someone who travels....... A LOT!
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful resort perfect getaway

I love Caneel and have come 4 times. Rooms are lovely, staff is great but it's mostly about the beaches and grounds. Perfect water and different wave experiences and great snorkeling
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

Sweet Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serenity

Total Relaxation. We thought that they had put something in the water. From the facilities to the friendly staff--- a totally relaxing experience
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying. Everything was just as good as before, but stayed in a beach room thus time which was fantastic. Great staff and facilities.
Stayed 8 nights in Jul 2017
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
We were unhappy we were told we would be on Scott Beach (this was our 3rd stay) only to arrive to be on a sub par beach covered in seaweed. Our mini fridhe had hair in it and out room was not clean enough.
Stayed 6 nights in Aug 2017
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best resorts period

Understated luxury at its best. Caneel Bay hasn't changed much in sixty years ( I went there a lot as a child) and that is a good thing. World class beaches, terrific, friendly staff, large comfortable rooms and a gorgeous setting. For those wanting the vibe of a friendly beach club (all beach amenities and activities are included in the room price), instead of the big corporate resort experience (with resort fees, cabana and equipment rental fees, endless nickel and dining, loud music blasting everywhere, etc.), but with all of the comforts, Caneel Bay should be on your short list. Truly fantastic.
Stayed 10 nights in Aug 2017
Verified

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff was wonderful. The beach is amazing, very private and fully equipped with everything you need, snorkeling gear, kayaks. Everytime we went out we would see sea turtles, stingrays, squid, We even seen a nursing shark once. The water is so clear and beautiful. This was our first time staying and we will definitely be back.
Stayed 6 nights in Aug 2017
Verified

8/10 Good

Verified traveler

Disliked: Cleanliness, room comfort

Beautiful views & beaches

Spectacular property & beaches, "OK" but expensive food, & old, damp room
Stayed 6 nights in Jul 2017
Verified

10/10 Excellent

rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible property. We had a beachfront room and it's totally worth it. Service was impeccable. Food was great. Zozos is amazing! Will definitely return!!!
Stayed 3 nights in Aug 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in all respects. Same experience on a previous trip made several years ago
Stayed 5 nights in Jul 2017
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

15th anniversary, 6th trip to St. John

We've stayed in many places in St John, but this time we wanted to really celebrate and try out "the nicest place on the island." It was wonderful. It didn't feel like we were tousands of people on some crammed resort; it felt as though we were the only people there. Somehow, the way they've set it up, it's very personal and intimate. We loved every moment. The beaches were beautiful, snorkeling was amazing, food was delicious (especially breakfast and Zozo's)... I'd highly recommend it. :)
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicest place you could stay at anywhere

The nicest people and most serene place. You will never find a nicer place to be
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

first visit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Fabulous room right on the beach. Excellent staff and facility. Huge well maintained property. Great restaurant ZoZo's. Enormous buffet breakfast. 7-8 well maintained beaches. Lots of water sports equipment.
Stayed 7 nights in Jul 2017
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel within walking distance to the beaches.

25th anniversary/honeymoon. Relaxing and quiet, a perfect opportunity to reconnect.
Stayed 7 nights in Jun 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Facility

Very clean and incredibly scenic. Exceeded our expectations.
Stayed 5 nights in Jun 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and grounds!

Beautiful expansive hotel and grounds!! Plenty of flora and fauna. The beaches are gorgeous!
Stayed 3 nights in Jul 2017
Verified

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An outstanding place to begin your St John experie

St John was all I had hoped it would be.It was actually that and more. The beauty, the kindness of the people the unique mix of history and culture will be calling us back for a very long time.
Stayed 6 nights in Jun 2017