"Location is amazing! You honestly cannot get a better location. Right across the street from Buckingham Palace, 20 min walk to London Eye, Westminster Abby, 30 min walk to Piccadilly Circus. The staff are so great. Very kind and helpful. The only downfall is the room was very small for a family of 4. I don’t know that I would necessarily call it a “family suite”. It was difficult to move around the room because the cot and pull out were right in the middle of the room leaving only a narrow space...

"暖かい接客で、日本人でも安心です！ ただ、街の治安は少し不安があります"

"“Plunder the pantry” is a very useful concept. No more thinking where to dine, no more overeating. Would like to see it at other hotels."