6/10 مقبول
Jennifer
مسافر برفقة مجموعة
5 نوفمبر 2025
عناصر نالت الإعجاب: النظافة ووسائل الراحة
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة
It is not in an ideal pedestrian area but Parking was fine and it wasn't too noisy. The lobby was clean as was the room. There is a coffee machine, soap dispensers on the walls, and fridge and microwave in the room. There is no elevator so be prepared to carry your bags up the stairs. There are vending machines without items for purchase in them. They do give you a doggie bag of munchies including water when you arrive.
Speaking of arrival, I arrived on time and waited for 14 minutes in the lobby for someone to return to the desk. On the desk was a sign that said back in 15 minutes or less with no departure time. I have no idea how long it was up before I arrived. Another couple came in after me. The phone kept ringing. A lady came in. And still, no one was there.
They are obviously in the process of renovating as there were old mattresses and ironing boards piled up outside the hotel. I don't know when they were being disposed of but piles of old mattresses and iron boards outside is not a look that inspires confidence. The upper floor we were on was blocked off at the end as that was where the rooms they were updating were located.
We didn't sample the complimentary breakfast so I can't comment on it.
When the rooms are updated some of the items above will solve themselves. I do hope they hired more people as the front desk should never be left unsupervised, especially when guests are expected and the front door to the downtown property is left unlocked.
Jennifer
أقام ليلة واحدة (1) في شهر أكتوبر عام 2025
